They don't answer their phones during (supposed) office hours, 9-5…read more Nor do they respond to emails. I give up! All I need is to cancel an appontment and reschedule. It need not be this difficult with a medical office.

Nameless receptionist(s) are confused pertaining to how to provide a proper professional business…read moreemail. Proper etiquette, of course, would be to include their name, it is unfortunate that they refuse to provide a more personal touch, therefore 1 star. Dr Rivers is a 5 star person and dermatologist.

I truly believe Dr. B. Toosi is the best dermatologist in the entire country. He is not only…read moreincredibly knowledgeable and skilled in his field, but also one of the most caring, empathetic, and compassionate doctors I've ever met. From the very first appointment, he took the time to truly listen, understand my concerns, and explain everything with clarity and patience. You never feel rushed--he treats you like a person, not just a patient. Dr. Toosi is an angel dressed up as a doctor. His kindness, humility, and genuine dedication to helping others shine through in every interaction. He goes above and beyond to make sure you feel supported, cared for, and understood. We need more doctors like him in this world--those who lead with both heart and expertise. I'm so grateful to have found such an exceptional human being and physician. I couldn't recommend him more highly! Thank you so much Dr. Toosi, you gave me my life back!!!!! You helped me so much!! If I could I'd give you 10 stars not 5.

Rude, dismissive, and superior. Left issues unaddressed and untreated. His manner feels more like a…read moresneer and an eye roll than care. Made no eye contact but stared at his computer screen, interrupted and cut off both my questions and my answers to his questions. Gave no information on prescribed medications such as why and how long, and abruptly ended our session by walking out of the office saying "We'll revisit in 6 months." Far more concerned with his own appearance than providing care. Your role as the patient is to shut up and admire him as much as he admires himself.

I am so pleased that my daughter was referred to Dr. Farah Kassam for her acne treatment. Dr…read more Kassam was compassionate, kind and knowledgeable and my daughter is so much more confident now that her acne is gone.

I am so tired of this clinic and staffs ! Dr Kara Jansen…read more was extremely unprofessional, negligent and dismissive with me. Very hard to book an appointment with her , she is never available in person and if you book through phone call she will never call on time. Ive missed endless appointments waiting for her to call and even after complaining with staff nothing changed. There's no commitment. I ended up sick waiting for help that never came! Please be very careful with that person which in my opinion can never be treated as a doctor!!! Renata Rosino

Dr. Zarbafian is professional, skilled, and truly patient focused. He listened to my skin concerns…read moreattentively and shared his expertise in a way I really appreciated. I'll definitely be returning to see Dr. Zarbafian and his excellent team. Highly recommend and thank you!

I've seen many dermatologists in my life (since the early 80s) and I must say that I am just so…read moregrateful that my GP sent me to Dr. Allison Cinats. I was there last week and my whole experience could not have been any better. It was clear to me that she is - without question - an exceptional dermatologist in all regards. I've had skin cancer in the past and I saw her for a skin cancer check. She could have not been more professional, attentive and kind, and she has a wonderful bedside manner. I have never had any cosmetic procedures done anywhere, but if I ever did I would trust her and the whole team at Rejuvenation with any and all of my skincare needs (whether medical or cosmetic). I'd also like to thank nurse Navi, and the two lovely gals who initially greeted me at the front desk, whose names are Becca and Freya. You couldn't ask for a better team! Grateful.

I found my oily, sensitive skin and acne scars is bothering me, and my friend who did the treatment…read moreat DR Henry Ngai - Reviva Laser Skin Clinic had a big change. Therefore, I decided to find it if he can help. Free consultation! My appt was booked at 4pm, I arrived 10 mins early to fill out few papers work. However, I was waiting at consultation room over 25 mins until a lady (consultant assistant) came in then asked me some general questions and noted down my answers. I waited for another 10 mins, Dr Ngai came in finally. He reviewed the notes and checked out my face, then asked me few more questions. He gave me few prescription creams and let me try for 2 weeks, then come back to see the process. I will update the review after my 2nd visit.

When I left an online inquiry, no one got back to me. I waited for about 5 days and finally made a…read morecall. I asked the receptionist if their website is working and she told me it's better to call...Then, what's the point of having an online inquiry system? SUCH A WASTE OF TIME. The $60 consultation was very short, about 5 min and the doctor left in a hurry. However, you can use this fee towards your treatment if you decide to go for it, unlike many other places that charge a separate fee. My appointment was at 11:30am and I was 5 min early, but I waited for 40 min before the laser treatment. It's very unfair to punish those who are on time by helping those who are late for their appointment.

Thank you Dr. Frame for all that you do! You have restored my confidence through numerous…read moreprocedures and treatments and I could not thank you enough. I have been a patient of Dr. Frame for over 3 years now and he has helped me with several significant procedures and skin issues. Dr. Frame is very knowledgeable and committed to staying current with changes in medicine, he always takes the time to explain treatment options and how medications or procedures work. He is lovely to be around and cares about the outcome of his patients - everything you would want in a Doctor. Everyone at the clinic is very professional and welcoming and I highly recommend this clinic to all friends and family any chance I get.

Thanks for such eye opening experience with your store. I've dealt with cell phone and internet…read morecompanies, but the girl who answered the phone earlier is the cream of the crop. I placed an online order and called to see when it would be ready for pick up. Instead of being helpful, which I assume she's being paid to do, the girl literally responded, "I wouldn't know since you called the clinic and not the store." I said, "Fine, then which number should I be calling then?" I kid you not, she replied, "Well, they are in a meeting, so just give me your number and I'll pass them the message." I am not exactly sure why she felt the need to make a big fuss about me calling the clinic and not the store, considering it's the same location. I am pretty sure if she can take my message, she could've given a more useful answer to my original question. And if there's really a distinction between the store and the clinic, I would also suggest that they update their Google business listing to make that distinction. This reminds me of why I never bothered coming back here after my experience 3 years ago. I bought a CE Ferulic from this store, and whatever bottle I got has clearly been sitting the shelf for a LONG time (considering the deep orange-y color thats different from any of the 30-40 bottles I've ever opened). I've used enough of Skinceutica's products to know what looks right and what doesn't. And for the sassy girl who answered the phone, im sorry that it's such an inconvenience for you to be paid to deal with customer inquiries. And I also apologize to tell you this, but to quote Patsy from Ab Fab, "You work at a STORE, darling."

Dr. Ngai is a wonderful doctor, he always take time to listen my concerns. His prescribed…read moretreatment are always spot on. I tried some of the house brand products, they are good and more importantly - affordable. All supporting clinic staff members are very pleasant and friendly.

Dr. Younger is a brilliant talent and artist. He is focused and skilled. Would not hesitate to…read morerecommend.

I went to Dr. Younger because I had broken my nose and I decided to have the bump on the upper part…read moreof my nose, filed down a little, at the same time. He drew me a quick sketch, that I wish I had paid more attention to, or brought someone with me for the consultation. After he talked about my nose he said that I should consider a chin implant as well, to make my face look more preportioned. I was really taken back by that. Post op, I noticed a gouge, about a 1 cm indentation, at the very top of my nose, so I asked him about it, and he was very dismissive. He was talking with his medical student, like they had no idea what I was talking about. It took me about 5 years before I could put any type of weight over the bridge of my nose, so I had to buy new glasses. Fortunately, I found a pair with a very light Titanium frame. I would not recommend Dr. Younger. He has a very poor bedside manner, and his skill as a surgeon is questionable. Either that or he let a medical student work on me, without proper guidance, and maybe the medical student slipped. Either way, he did not examine my nose, he just sat behind his desk; and he wasn't honest about it.