AAAA Self Storage &amp; Moving

I stored my daughter's dorm room items here for summer breaks. The people here are very responsive,…read moreprofessional and courteous. It was a pleasure using their services.

We stored our daughter's car and dorm room contents every summer during the four years she was at…read moreschool in Roanoke. Every year, the move-in and move-out process was very easy. The facility is clean, well-lit at night, with easy access to the storage units. We are sorry we won't be back next year!

Rent-A-Space

4.0

(4 reviews)

Cindy was wonderful to speak with and extremely helpful! I have been with them for almost 9 years…read moreand don't have a single complaint!

they are awful, horrible customer service and have no clue what they are doing, my stuff is locked…read morein and they dont have an answer, stay away at all costs

First Security Self Storage

Judy was super kind and helpful. I look forward to trusting her and First Security with my property.read more

I am very pleased from start to finish!excellent customer service! Happy to have used their…read morefacilities! Thank everyone for your help!

Virginia Varsity Transfer

4.5

(24 reviews)

First time using this company for a move from Roanoke, VA to Tampa, FL. Cost was close to $8k…read moregiven it was only 1- 26 ft truck with no furniture and mostly odds and ends with lots of storage totes. Types of items matter with pricing I learned. Everything was very smooth and the logistics & price were very good for the quality & convenience of service. A crew of 3 loaded the truck, & with our house having 3 levels I was glad the movers were young and strong guys. On the receiving end they had 2 movers to unload, but it was much easier in Florida with a 1 level home. All in all they were professional & efficient. Any time I move in the future I'll be using Varsity.

Had two different households to move into a new home, after the first morning, I called the office…read moreto request the same moving team for the next house. Chris and the rest of the crew were amazing, constant motion, no breaks, worked as a team. I really was dreading the move, they changed my mind! I don't know where they find their people, especially nowadays... I highly recommend Varsity.

24 Seven Storage

Very good people to work with. Excellent service and setup for storage. Accommodated my storage…read moreneeds and was very helpful. I am glad to have went to them for my storage needs! Parking lot where my storage unit is located was large enough for my truck and was easy to access. Unit was clean and in excellent condition.

From the owner: Apperson Self Storage is located at 1910 Apperson Drive, Salem, VA 24153. This modern self-storage…read morefacility offers Climate Control and ground-level units with drive-up access for maximum convenience. We proudly serve our neighbors in Roanoke, Woodbridge, Greater Deyerle, West Chester, and Raleigh Court. Whether you are storing inventory for your business, or household items, we have storage units to fit all needs and budgets. Call or visit our website to reserve your storage unit today!

Forward Storage

1.0

My experience with Forward Storage in Salem, VA has been awful!…read more Since they were bought by Mitra Investment Partners about a year ago the place has become run down. They don't appear to do repairs to the facility and there is no security. The gate has been broken for months, so anyone can get in at any time. They are refusing to fix it, and they have been abusive and have been harassing me for complaining the most about it. However, all of the other tenants I've met have expressed the same concerns to me and to the employee. Additionally, the rear of the facility has a concrete wall that has fallen into the storm water drainage, and tenants have complained that they can actually see through the floor in the rear of their units and out the back of the building! I have notified the city of Salem about this dangerous condition, but all the Mitra Investment Partners employees did was harass me further. The facility is in a very dark industrial part of town and the main thing we are really paying for is the gate! Regardless of the price, if there is no security and the location is unsafe it is not worth it. You may want to look elsewhere for your self storage needs than any location owned by Mitra Investment Partners. I guess the one thing they don't invest in is their properties!

One star is only because I can not go into negative. So march of 2026 i rented a52. When I arrived…read moreat storage a family almost mowed me down leaving and the wife's words was "F*^$ this sorry a%$ place" that was my first red flag. So as I get into the compound I notice there is trash every where. I kept seeing nails and tacks stuff big enough to pop a tire. And the office door on the inside someone had wrapped a banana peel around the door and let it mummy-FYI. so I get out and as a furniture repo man several years ago I noticed a smell. That you don't forget. Roaches and plenty of them. But I keep telling myself they can't be in the controlled ones. So mine was located all the way near the dumpster. So the door has a pin door lock. Basically it has 123456 with a pin you push then turn to open. Not all of the did its about 50 50. So I put in door code and it won't work I try and try. So indemnity we contact the company and I wait and wait and wait. We'll eventually we get a response Basically blaming me. We'll it doesn't work and I get someone on the phone that night to promise me that at 7am it will be fixed. So we pay for another day on a rental truck and I go park and sleep in truck. The next day it is not only still broke but same promises just add two hours to every call till no one answers. This went from a thrusday to a Monday till I said I want my money back. The man I spoke with said ok I got you. Well here we are a month later now and they only offered 50 percent of a refund still blaming me saying we didn't call and blah but they are still trying to bill our cards. I say in a hoggs ass eatting a ham sandwich. This is not going to fly. Aside from the dirty grounds the bugs you can smell and the con they are running. I am a ex con and I promise you the lack of cameras and the set up of property this is a roberty waiting to happen and more. But big shout out to forward storage for treating me like garbage may your business go belly up, YOU DO NOT DESERVE IT. PS BETWEEN ALL THE EXPENSES THAT CAME I AM SPEAKING WITH A LAWYER

24 Seven Storage

This place was great when we needed a storage facility.. they were responsive and the access to the…read morefacility was secure. Clean area and the facility was kept up. Everyone was friendly and very helpful..

From the owner: Apperson Self Storage 2 is located at 1731 Murry Road SW, Roanoke, VA 24018. This modern…read moreself-storage facility offers Climate Control and ground-level units with drive-up access for maximum convenience. We proudly serve our neighbors in Salem, Woodbridge, Greater Deyerle, Norwich, West Chester, and Raleigh Court. Whether you are storing inventory for your business, household items, or a boat/RV, we have storage units to fit all needs and budgets. Call or visit our website to reserve your storage unit today!

Collegiate Movers

3.5

(23 reviews)

Nope, not again. This was our third time using Collegiate movers and is the worst moving experience…read morewe have had. For reference we have lived 5 times over the last six years. Asked for a quote, received it, but did not get anything in writing. Adrian said he needed $1200, for deposit, but explained there is a 3% charge for credit cards and asked for Zelle or Venmo payments. By the time we transferred the money over to that account, for the deposit m, the deposit was. $1500,. Thus was to be applied at the end. He had us send the money to his wife, not even to a business account.. Still nothing in writing, asked for this to be in writing, he sent an email with grey type on a white background. There was little communication after that. Even after reaching out the Friday before the move set to be on Tuesday, there was no response. He calls after 2 on Monday, to say the truck is getting repaired and still not back asking to adjust our move date. We had a short window, but was able to shift it a day. Asking us for places to stop for the night, putting their poor planning onto us. When they called to confirm the time was firm, they asked what kind of carts were available to move stuff out. They used a hotel cart that belonged to our building and got a shopping cart out of the alley, because they did not have a dolly or anything to move things with. I was surprised they had moving blankets at this point. They arrived 30 minutes later the time they were supposed to arrive and the set time we had access to the freight elevator. After showing them what they had to move, I suggested they not leave the truck where they had it parked, that things might walk off. They did not move it, felt it was okay (this was in Chicagoland). We made the block to see they left it there. They called when they finished moving out, no other communication until move in day. They sent a message the day if move in. They said they would be at the move in about noon and would give a call when they were 30 minutes out. At 1pm, we received that call, they were 30 minutes out. They arrived without a lock on the back. When asked, they said they park it so it is tight against a wall. We helped them unload the truck, because we were worried about the incoming rain. We changed nothing about our packing. Until this move we have only had one cereal bowl break. This time we had multiple glasses, a platter, a 5 gallon antique water jug and more. Also, completely missing whole boxes and at last count, at least $1,000 of our belongings. Several of which are family heirlooms that cannot be replaced. When we went to pay, Adrian wanted to add $450 for gas, to what he stated when he gave the estimate, was a fixed rate and is in the email he sent that is barely readable. Then wanted to change the additional credit card charge from 3% to 4%. I did the math for him and rounded up a few dollars, just to be done and stop the conversation.

I have used this company more than 6 times in the past 10 years between myself and children, this…read morelast time will be the last. I had items broken. My quote was not what I was charged. The vehicle ran out of fuel. The owner spilled diesel in my vehicle and all over my driveway. My list goes on. I hate it for the 2 employees because they were doing the best they could with what they had. My items were not wrapped, strapped down and my boxes were thrown around without care. The owner was the most unprofessional person and considering how well they did in the past, I am truly disappointed. I wouldn't use them again if they paid me. I wish I could give negative stars. I cannot replace what they damaged.

First Security Self Storage

Judy was super kind and helpful. I look forward to trusting her and First Security with my property.read more

I am very pleased from start to finish!excellent customer service! Happy to have used their…read morefacilities! Thank everyone for your help!

White Gloves Moving Services

I selected White Glove movers based on their good reviews and I was not disappointed. Two movers…read morecame to our home to load a large POD. It took them less than two hours. They worked hard and were very professional. I would use their business again.

White Glove Movers were fantastic. Wish we could leave a ten star review. We had a team of three…read moreyoung men who were professional and unloaded our 26ft U-Haul with no issues. They took time to make sure they knew where we wanted each piece and treated our things with care. Would certainly use them again and highly recommend them!!! Thank you, White Gloves!!!! Kim

U-Pack Moving

4.8

I absolutely recommend U-Pack for moving. It is the second time we have used them and it was such…read morea wonderful experience. Moving can be difficult and stressful. They dropped off the container on time when we expected and picked it back up quickly upon calling. Can't say enough about the possitive experience, from the drivers to dispatchers. Everyone was wonderful.

Highly recommend if you have a house full. U-Pack made my move so much easier than I had…read moreanticipated. U-Pack is much cheaper than others. Everyone I spoke to was very nice. They recommended my needs, and they were accurate. The trailer was clean. Their truck drivers are cleaned up, polite, and very skilled. When the driver showed up to drop off my trailer - he also gave me instructions for everything and took the time to show me the process. The driver that did my pick up was on time. We moved from New Hampshire to Virginia. The roads we live on are infamous for being the curviest country backroads in the US. Well that was no problem for U-Pack drivers. I had trouble finding a company that would drive up this mountain. I highly recommend U-Pack for your move!! Thank you again, U-Pack!!

Rent-A-Space

4.0

(4 reviews)

Cindy was wonderful to speak with and extremely helpful! I have been with them for almost 9 years…read moreand don't have a single complaint!

they are awful, horrible customer service and have no clue what they are doing, my stuff is locked…read morein and they dont have an answer, stay away at all costs

Big Lick Moving

Isaac and Jordan were FANTASTIC! They arrived on time and we're VERY accommodating. They were…read morepatient as we decided where to place heavy furniture. They constantly displayed the highest level of customer service with professionalism, courtesy, and strong desire to do whatever was needed. We highly recommend Big Lick Moving for your transportation needs.

From the owner: Big Lick Moving is a top-rated Roanoke, VA moving company providing local moving, long-distance…read moremoving, residential moving, commercial moving, senior moving, and labor-only moving services throughout the Roanoke Valley, Salem, Vinton, Cave Spring, and surrounding areas. Our movers specialize in packing services, loading and unloading, furniture protection, and heavy-item moves like gun safes. If you need reliable movers in Roanoke, affordable movers in Salem, or professional moving services anywhere in the Roanoke Valley, Big Lick Moving delivers fast, dependable, high-quality moving solutions. Contact us for trusted Roanoke movers and a free moving quote.

Big Dawgs Moving & Hauling

4.8

(8 reviews)

They was in time. Took great care of my expensive furniture, everything was wrapped around like the…read moretrue professional they claim to be and is. I would most definitely hired them again. I give them 10 out of 10

Triston and his crew worked so hard to help me move some of my father's furniture to his new "home"…read morein a Memory Care Assisted Living facility today. It was hot, it was humid, and we had to drive through terrifying storms from Statesville to Greensboro but they remained positive and helpful. I cannot recommend them enough.

AAAA Self Storage & Moving - selfstorage - Updated August 2026

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All Size Storage

3.0

Storage units in this area since are twice as cheap as DC. My biggest concerns were mice & stink…read morebugs and security. This location doesn't have those issues. This location was newer, clean and secure. I chose a safe area that was monitored (during office hours) and near other businesses. There isn't a time commitment. You just need to pay by the first on the month. If you give notice & move out before the end of a month you won't be charged for the next month. Insurance is required either from your home owners policy or purchased from the company. There was an issue with being able to safely leave the grounds after hours. My code didn't work. We had to get creative at finding a way out. The problem was frustrating & preventable. I think I am the guinea pig for helping people to prevent this from happening to someone else. Emergency numbers need to be placed at all keypads. I was called a few days later with a temporary code that will work while mine gets fixed.

Collegiate Movers

3.5

(23 reviews)

Nope, not again. This was our third time using Collegiate movers and is the worst moving experience…read morewe have had. For reference we have lived 5 times over the last six years. Asked for a quote, received it, but did not get anything in writing. Adrian said he needed $1200, for deposit, but explained there is a 3% charge for credit cards and asked for Zelle or Venmo payments. By the time we transferred the money over to that account, for the deposit m, the deposit was. $1500,. Thus was to be applied at the end. He had us send the money to his wife, not even to a business account.. Still nothing in writing, asked for this to be in writing, he sent an email with grey type on a white background. There was little communication after that. Even after reaching out the Friday before the move set to be on Tuesday, there was no response. He calls after 2 on Monday, to say the truck is getting repaired and still not back asking to adjust our move date. We had a short window, but was able to shift it a day. Asking us for places to stop for the night, putting their poor planning onto us. When they called to confirm the time was firm, they asked what kind of carts were available to move stuff out. They used a hotel cart that belonged to our building and got a shopping cart out of the alley, because they did not have a dolly or anything to move things with. I was surprised they had moving blankets at this point. They arrived 30 minutes later the time they were supposed to arrive and the set time we had access to the freight elevator. After showing them what they had to move, I suggested they not leave the truck where they had it parked, that things might walk off. They did not move it, felt it was okay (this was in Chicagoland). We made the block to see they left it there. They called when they finished moving out, no other communication until move in day. They sent a message the day if move in. They said they would be at the move in about noon and would give a call when they were 30 minutes out. At 1pm, we received that call, they were 30 minutes out. They arrived without a lock on the back. When asked, they said they park it so it is tight against a wall. We helped them unload the truck, because we were worried about the incoming rain. We changed nothing about our packing. Until this move we have only had one cereal bowl break. This time we had multiple glasses, a platter, a 5 gallon antique water jug and more. Also, completely missing whole boxes and at last count, at least $1,000 of our belongings. Several of which are family heirlooms that cannot be replaced. When we went to pay, Adrian wanted to add $450 for gas, to what he stated when he gave the estimate, was a fixed rate and is in the email he sent that is barely readable. Then wanted to change the additional credit card charge from 3% to 4%. I did the math for him and rounded up a few dollars, just to be done and stop the conversation.

I have used this company more than 6 times in the past 10 years between myself and children, this…read morelast time will be the last. I had items broken. My quote was not what I was charged. The vehicle ran out of fuel. The owner spilled diesel in my vehicle and all over my driveway. My list goes on. I hate it for the 2 employees because they were doing the best they could with what they had. My items were not wrapped, strapped down and my boxes were thrown around without care. The owner was the most unprofessional person and considering how well they did in the past, I am truly disappointed. I wouldn't use them again if they paid me. I wish I could give negative stars. I cannot replace what they damaged.

The Lockup At Hunting Hills

4.2

Affordable and reliable place to leave my storage. Owners are great as well, helpful with the…read moreprocess too. Definitely recommend to use them for your storage units!

Absolutely recommend this business! I hear that there will be a U-HAUL DEALER THERE SHORTLY!…read more Check it out, yay!

Big Lick Roofing

3.0