Due to the intimate service provided by Erin (previous TC employee), Nick (previous TC employee),…read moreCharity and Spencer, we use LMCU for almost ALL our financial needs. I do wish their construction loan process was easier to obtain. Unfortunately it is the one service of theirs we don't use. We even closed accounts with two other financial institutions located closer to our home in Elk Rapids because service doesn't compare. In addition, LMCU's technology is superior to other institutions. Features that are standard with LMCU are not even known about by the other institutions. This surprised me considering one of the institutions I speak about is a well known conglomerate. LMCU's check deposit is a time saver. I use their app multiple times a day. And aside from having a rapore with the TC teller line employees, every time I've needed help with an issue (sometimes big), the customer service center reps in GR have always made our load lighter by helping. Thank you Spencer, Charity and the rest of the LMCU team for actually putting the customer/member FIRST. Thank you for personalized service.

My wife and I recently worked with Geoffrey Wallace, at Lake Michigan Credit Union, to open our…read morefirm's IOLTA and business accounts -- a very important next step in our lives and law practice. After visiting more than three banks, we finally found someone who was not only knowledgeable and prepared, but also genuinely eager to help us understand the process. Mr. Wallace was able to set up both our IOLTA and business accounts in just one day, something no other bank had been able to do. We were so impressed that we're now opening our personal accounts with him as well. What truly stands out about Mr. Wallace is his exceptional customer service. He takes the time to listen carefully, explains everything clearly without overwhelming you, and goes above and beyond to meet your needs. On two occasions -- including a Friday night when he had personal plans -- he stayed late (after hours) just to make sure everything was completed for us. Because of Mr. Wallace, Lake Michigan Credit Union has earned our trust and long-term business. We highly recommend him to anyone looking for a professional, patient, and dedicated banking representative who truly cares about his clients' financial success.

I have been a customer of this bank since they first opened here in TC. I was skeptical since I…read moredidn't really trust corporate banks. But, I have been so happy. Not only do they remember me when I come in, but they have kindly helped me out in a financially binding situation. I will never bank anywhere else! I highly recommend at least this branch.

Huntington Bank in Traverse City provides substandard investment services as compared to firms such…read moreas Merrill Lynch. Consider: a Huntington senior financial advisor recommended investing $300k in a five-year annuity. The annuity's description created the expectation for an 8% return. It delivered 1.7%. (The S&P 500 delivered 14% during the same five-year period.) Put another way, it yielded $26k, which was $75k less than it should have. It was bad enough that Huntington recommended a loser when most investments were winners. Worse, the senior financial advisor subsequently established that he was not obliged to warn me the annuity was underperforming so badly that it would never recover. He said I was responsible for determining that. I'm a layman. During the first three years, I figured the annuity might get back on track; I didn't have the expertise to know better. (After that, the withdrawal penalty would have changed the annuity from a poor performer to a money-loser.) He's the professional: by the third year, he should have warned me the annuity had no chance of coming anywhere near its projected target. The bottom line: Huntington's financial advisors are just there to sell products. They don't track an investment's yearly results. Or if they do, but don't feel obliged to warn investors of the need to change course and suggest ways to make up for lost ground.

awesome place great service as advertised showed up on time and answered questions with out…read morehassles. price is below average than on line camper rental brokers! rented the last four years and continued

Extremely unorganized company. Two years in a row with several issues. This year, missing air…read moremattresses for beds, linens, dishes were covered in food, oven was broken. The worst part, was the door was broken upon arrival. Our toddler FELL out of the door three times from the top step all the way down three tall steps to the ground of a fifth wheel camper. Unacceptable! We let them know immediately and they could fix it for 3 days into our stay! Then, it broke 5 hours later... and no latch for the remainder of trip. They were rude. They were liars. We will never rent from them again! Keep in mind; renters beware! They won't refund you a dime even though it's all their fault.

I have a special needs daughter with a state ID, hasn't flown since she was a young child, so I…read moredidn't realize she needed the "real ID" ironically, we ended up having to fly 3 different time in a 2 week span... Colorado, Denver, Mobile and Travers City. the TSA attendant in Colorado Springs informed her and I that she needed to apply for the Real ID and he was very kind and let us on the flight, no issues. we live in small rural Alabama, went to apply for real ID as soon as the office opened that next Tuesday Morning... they gave me the receipt, and a paper copy of the ID. flew out of Alabama, showed paperwork- zero issues. now to fly home from TC Michigan.... the snarky TSA attendee says "it's not our fault other airports don't follow the rules. proceeds to inform us to fill out the very superficial form and pay $45 before she can fly... makes her take shoes off, pats her down ect, all because she didn't actually have the plastic copy of the "real ID". the tag office said it could take up to 30 days for it to arrive, and we have a flight already scheduled and had no other issues. it was a very frustrating experience for her and I. clearly there is discretion and they did not have to be so puffed up, rude and humiliating

Passing through security May 5th, I realized I had left my phone at home.T.S.A. would not allow me…read moreto use there phone . Security Officer Sean Seekins me after going through security. He allowed me to use his personal phone to call my Wife. She returned with phone and left it with them. I retrieve my phone and all was good. Above and beyond the call of duty. Thank you Sean. Thomas Evon.

After going through the home buying process with Norm and Lisa, I can't emphasize enough how…read moreimportant your loan broker is to everyone. I've learned that things go wrong when you don't have the best possible loan broker and trust me, Norm and Lisa are THE BEST at what they do. They've been doing this both for like 30 years. I have learned it's your loan broker that literally get you that house. Every step of the way Norm was completely available to answer any of my questions. My mom is a realtor and recommended Simplified to me after having many positive experiences and I'm so grateful for all their help!

Norm made buying our first home a seamless experience, which seems almost impossible in today's…read moremarket. He was always available to answer questions, provide insight, and share his knowledge to ultimately help us buy our dream home. He facilitated an on-time, quick close and was there to help us through the process every step of the way. I would HIGHLY recommend Simplified Home Mortgage to anyone looking at buying a home in the TC area. Thanks Norm, and your team, for making this possible. We couldn't have done it without you!

Feels like home again, every time we come back! Love this place and the beautiful Manistee rv. Been…read morecanoeing here since 1970 and always had a terrific time! Just finished a proposed trip from 72 back down to Smithville with a camp stay overnight at CCC last weekend. After almost 7 hrs. (on first day) (with hot sun and heavy head wind found ourselves badly sunburned, scratched up from so many downed trees with their sharp protruding branches and real tires!) we really found it nearly impossible to trudge on the next day for an additional 8 hr. trip! We fortunately had our cel phone and good enough signal to call through, asking for help and possibly a pickup. Not expecting a quick response (because of the busy weekend) they couldn't promise anything in the morning and said they would get back with us as soon as they could figure out an exact time later in the day. Fortunately they called right back and good news, said they would be there early next morning, which worked out great for us since we were looking forward to camping overnight (and too) this gave us enough time to do a light breakfast, pack up and be next to the canoes for an on time pickup! Couldn't have worked out better! SMITHVILLE TO THE RESCUE!! THANK YOU GUYS SO MUCH! 5 days later: still have real bad burns and scratches healing yet wouldn't have missed the adventure for anything! Great memories!

Easy experience. Pick your length of trip, in hours, and pay. Then, the worker take you and either…read moretube or kayak to your start point. Nice river.

United is one of three mainline airlines in and out of TVC…read more United has gate 1 and they have flights to Chicago and Denver. It's rarely a wait to do anything in this airport so it's a breeze. People are nice. Fair amount of seating in the gate. They turn flights pretty quickly. United has started flying larger jets in during the summer months and that makes for a more affordable option for direct flights. Im not sure they can do anything better here given the location and options.

Christy and Trent were amazing! They got all kinds of creative to get us (and our luggage) on the…read moreflight very early in the morning. We were a bit haggard and stressed and they made it such a lovely morning with hard work and a great attitude! Thank you!

Very helpful. Had info on things to do with dogs and pet friendly lodging. Friendly staff. Lots of…read morebrochures. They even told us of a wheelchair accessible beach, Bryant Park. The accessible stall in the women's bathroom was locked from inside but they unlocked it for us. Small parking lot with free 30 minute parking and an accessible space. The door had automatic door opener buttons.