That was not any sort of racist group sign. It was a ghost blow-up thing during Halloween. There…read morewere a bunch of them around town. They sold them at the Home Depot. I doubt that store sells racist decorations as you suggest. Please do not suggest such hateful things toward a good, honest local business.

I contacted their office four or five times beginning last October for getting a quote. Like anyone…read moreelse, we were looking for "nothing but the best." Unfortunately, no one ever returned our calls. Even if your firm wasn't interested in taking our case, a simple courtesy call would have been appreciated. Apparently, that level of courtesy is not part of what "nothing but the best" means.

Susan is an amazing insurance agent. She and her entire staff are very friendly and make it so…read moreeasy to inquire and buy insurance. She is readily available and always prompt with answers for any questions. I highly recommend this office for any of your insurance needs. Paula Prusick

The agents at this office have been so helpful In my transition to Traverse city from out of state…read more They took the time to run through all of my options to come up with the best plan for me and my family.

professional, knowledgeable and personable! you'll find…read morethem all at Bryant Wilsons office where he and employees Michelle and Davonte will give you top notch customer service and expertise with a smile every time!

I really appreciate Bryant walking me through all my options for life insurance. Ultimately I went…read morewith term life. Bryant and his team were thorough, responsive, and willing to answer all my questions.

I had Tom as my insurance agent for a couple of years. He is always available, explain the…read morecomplicated insurance policy in an easy way (which is super helpful for me bcz I hate reading the policies), he offers the options and gives advice on how to choose as well. If you are in MI area, go with Tom.

Tom is an awesome insurance agent. We (my sister Silvia and I) have had him as our insurance agent…read morefor many years. He is not only insightful and helpful, he's a kind human being who is always ready to go the extra mile to help us. We not only consider him our insurance agent, we call him our friend. If you need a high-quality insurance agent who will help you get the best policy and rates, you can't do better than Tom. Alex and Silvia Bolado

warrning ! if your smart like like i was not ,have any policys with this company reviewed , i had…read morewater damage in my basement tought i was covered a sump pump discharge pipe failed ,call 800 # made a claim happened on a saturday morning call a company to clean it out before mold started called the adjuster 1o times left massages no return calls finally on monday he answers phone says we have no coverage should have bought flood insurance from fima i am not in a flood area what a total kick in the face this company advertises like they cover everything and care total bull shit an tom talks a good game but hes full of shit im out 50 k thier is no way anyone or company has all good reviews something is fake i am not

From the owner: COVID-19 Update: We are still open, but for the safety of our customers, agents, and employees,…read moreFarmers agents are available online or via phone.

Been with Hagerty for years. Great company, and great rates for classic cars…read more Called them today regarding a rate increase. Wasn't happy about it.. But.. The Customer Service Representative I spoke to, Dee, was friendly, was genuinely concerned about helping me, and explained everything very clearly. Honestly, Customer Service on that level of professionalism is hard to come by these days.

Always met with warmth yet professionalism in all my interactions and communications both via phone…read moreand emails. Insured my classic car with them for years and then used their auction site to sell it. And then cancelled my policy. Very smooth process. Lots of help from Hagerty every step of the way. Will use them again if I get another car.

Highly recommend Scott Tilford State Farm! We worked with Mathew Branch, and he was excellent super…read morehelpful, knowledgeable, and efficient. He made setting up our insurance a breeze. Thanks for the great service, Mathew!

I have been working with Scott for years. When I first started working with him I was fresh out of…read morecollege and he helped me get my Car Insurance for my first vehicle. I am now about to be a first time home buyer and Scott has been incredible walking me through Home Buyers Insurance policy options. I would recommend him for any of your Insurance needs!

This team in Traverse is horrible. After sending them emails and leaving voice messages to find out…read morethe status of my claim, I remain ignored weeks later. They have taken crappy customer service to a new level.