Well, I'm a sucker for commitment.. I've been a member for literally 25 years in three different…read morestates. Yeah, they provide good service. The rates are reasonable and if you bundle some other insurances, they seem to suit me well. However, I had a bill that needed to be paid and I tried to pay it on a Saturday and their call center was closed... I just want to pay with my credit card on the phone and they wouldn't process it that really bothered me.. so I drove to the office and she helped me out so they were very helpful but I was lucky they were still open so if you ever go on a Saturday, look up the hours ahead of time..

I had to call them 5x and each time they transferred me to a virtual assistant and each time it…read morelocked up or continued to ring with no answer. The last time, same thing only this time they transferred me to Lawrence. All I wanted was a quote for homeowners insurance. The individual would only give a quote if I joined their membership. I asked for the manager so then he finally gave a quote. The price was 2x what I am currently paying. Level of Service 0 Ease of communication 0 Value of Services. 0

Great Team with excellent service! They educated me on options to have a customized policies for…read moremy family.

Connor was very responsive and very friendly. They are in tune to their clients needs and know what…read morewould hell them. Very good agency I would recommend them!

Great experience! I worked with a gentleman named Carnez. He was extremely knowledgeable and…read morereally showed he cared. He reviewed my current policy and showed me where I was lacking in coverage and how I could get appropriate coverage at a cost lower than what I had been paying elsewhere. Highly recommend his counsel.

I had been with another company for nearly 10 years before the agent passed away. The new agent…read moredidn't seem to take an interest in our coverage so I began looking for another company and found Flury-Hinderks. I spoke with them and told them what I was looking for in a very direct manner. They assured me they would be up to the task. I was skeptical at first but in short order found their agents were consistently going above and beyond their commitment to me. We developed a lasting relationship that exist even today after moving from the area. They have provided recommendations in many aspects...some which actually cost them money. I still visit them when I get back in the area. They are as good as gold in a safe at Ft. Knox.

There is a reason that my family has worked with Steve Fisher and his staff for over 30 years -…read morethey have always gone above and beyond for us, and found solutions to our issues as quickly and efficiently as possible. Even though thete are also wonderful SF agents in my new state, I wish Steve and Co could do business up here, too, they're one if the things I will miss, once we've completed our move!​

I really do like this firm, there has yet to be an issue. I have multiple policies and it is always…read moresmooth. Whether I'm dealing with Steve, Victoria, Susan or anyone else, everything is fast and accurate.

Holley was extremely helpful in finding me the best deal, answering all of my questions, and making…read moreme feel confident in my decisions about my insurance needs! Highly Recommend!

I had a change of policy before renewal which took longer than it should have. The policy wasn't…read morechanged when I requested it. My lender paid the correct, new premium and a week later Farmer's sent another bill to the lender and Farmer's took additional funds out of my escrow. Farmer's paid it back 3 weeks later. This insurance office didn't even follow up when I called to question the issue. I filed a complaint with Kansas Insurance Department and this office lied about details. I am not pleased with the costumer service and their pass the buck attitude. I would have expected an apology from the office but I guess that would be admitting fault and an insurance company can't do that!

AAA is a horrible insurance company. I have had them for home and car insurance for over 20 years…read moreand have only made 1 claim in all those years. Well, my roof started leaking and 2 roofers said I had storm damage, and 2 houses down the street had their roofs replaced after the same storm. AAA denied my claim after I sent them about 10 photos showing the damage. They refuse to pay. I would STRONGLY suggest that anyone stay away from AAA, they are thieves.

My work hours start and end outside of AAA operating hours. I took vacation to get to this location…read morebefore they closed. When I get there 10 min before close. Their doors are locked. Now I have to waste even more of my vacation hours to try again at a later date. I'm going to a different location next time.

I have had nothing but good luck with Michelle and her staff since I started working with them 12…read moreyears ago. I have home, auto, and umbrella policies with them. The price is fair, and the service is excellent. I bought a new car yesterday and Michelle sent me a PDF of my new coverage card just minutes after I notified her. How sweet is that?

Kami is supper helpful and a joy to speak with! I had to change my phone number, address, update…read morepolicies and have a new one written and she made it a breeze.

Kyle Henry has gone above and beyond for me and my family. He answers calls, texts and emails…read moreimmediately. He is on top of any problem that arises. From my son's fender bender, to my washing machine flooding the laundry room, to the branch that fell on our roof....no matter what happens Kyle is there for us. My adult kids have now graduated to their own policies with Kyle, we are on our second home insured with Kyle and every client who buys a new home I have referred to Kyle. Truly the best!

a big shout out to the folks at Blue Valley Insurance! They have been my insurance company since…read morethe mid 90's - I used them, first, for my business insurance and then for home and car! Tim was my first agent and then Pam Snyder has been in control since! she is always helpful and kind! Would certainly recommend this firm to anyone!!