1. AA Auto Collision Center

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Santa Cruz, CA

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AA Auto Collision Center

4.7 (53 reviews)
Open • 8:00 am - 5:00 pm

Services - AA Auto Collision Center

Bumper repair

Collision repair

Dent removal

AA Auto Collision Center Photos

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Recommended Reviews - AA Auto Collision Center

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Reviews With Photos

They made it livable and the door useable, until I can get the full repair done!

Best auto body shop in the county! The guys at AA Auto Body Shop know what to do, and do a great job! The door of my VPG MV-1 van got pulled out of my hand by a heavy wind gust! It dented the front quarter panel and bent my hinges ‍. I called AA Auto Body and they told me to come by the next day! They are a busy shop, but they took some time to look at my van, give me repair options and they actually popped out the dent and fixed my door while I was there! I highly recommend this shop! And they have 3 beautiful German Shepherds that are as sweet as can be! Thank you AA Auto Body!

Damage from accident, including damage to frame of car.

Was recently in my first car accident, in which I was rear ended when I was stopped out on 41st Ave. At this point, you of course have to find a place to take your car to get repaired, and I had heard of the guys over here at AA Auto, so took it there. Since I had never gone through this process before (i.e., dealing with insurance companies), was a bit nervous, but the guys at AA Auto handled everything for me. Next morning after the accident, called to get a estimate scheduled, and they just told me to bring it by in a few hours. I pulled up, they took a look at the car, and provided me with an accurate estimate right there on the spot. No waiting for the estimate appointment or anything. Few days later I was able to bring the car in to get the work done. Christian who is working the front desk (among other things) is the man, and took care of EVERYTHING, including dealing with AAA, having them come take a look at the car, and working out all the payment and what not. During the whole process Christian was honest, up front, and clear with everything that was going on. Just picked up my car today, and it's looking back to it's same old self! Wouldn't hesitate to bring my car back here (if the need were to arise, fingers crossed it won't). Don't even look elsewhere, these guys know what they're doing! Thanks AA Auto!

Before

These gentlemen who work at the shop are awesome! They helped me, a poor college student, remove the huge dent on my driver's side back door, which was caused by a hit and run. They are super friendly and easy to talk to. Down-to-earth guys who don't mind getting their hands dirty. The shop is spotless with two huge friendly German shepherds! God bless these gentlemen because good karma will bring peace and happiness!

Front Bumper

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4 months ago

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10 months ago

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3 months ago

Very professional and helpful! If I ever need body work again, I will definitely go to them.

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6 months ago

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8 months ago

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4 years ago

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3 years ago

The quality is outstanding. The communication is right on. They work in a timely manner. I will always use them.

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3 years ago

This place is great. The owner was so attentive and the service was awesome. I would come back here without question.

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5 years ago

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5 years ago

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7 years ago

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4 years ago

I have used this shop twice, both times excellent work and really nice guys. Highly recommend.

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7 years ago

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9 years ago

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7 years ago

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7 years ago

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8 years ago

Great price , service and quality of work done. All at 1/2 the price of the well known larger shops.

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Ask the Community - AA Auto Collision Center

Review Highlights - AA Auto Collision Center

“Brian and the rest of the crew were polite are professional the entire time while I was there and on the phone with them.”

Mentioned in 11 reviews

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Our Volkswagen Tiguan's tire pressure sensor went off while driving towards a family vacation in…read moreSanta Cruz for Memorial Day weekend. I called and set up an appointment with their AI receptionist. The first time I've done such a thing and it was surprisingly easy. I showed up in person and went over the problem. They checked the tire pressure, filled air in the rear tire. They tested the tires, found no leak, and I was able to go on my way after only $25. No hard upsells, just straight forward service. I only lost an hour and a half of vacation time and was able to join the family at the pool. Incredibly thankful for the team here.

Santa Cruz Tire and Auto WAS my go-to mechanic for over 10 years. In the past they were consistent,…read moretheir prices were fair, they were reliable and they never suggested work that was not necessary. I have walked out of there in the past with a $20 bill for service before and thanked them for their honesty. I used to be able to count on them to be communicative and most importantly they treated me (a woman seeking services in a male dominated industry) with respect. Underline that. We'll come back to it. That has changed and changed dramatically. I had a "Maintenance Required" light on in my car. It's an 8 year old vehicle, and it has less than 50K miles. I asked for them to check what the service light was for, do an oil change and to investigate an issue I was having with a seeming drop in power and a delay in shifting gears in the transmission when the engine was cold. I dropped it off at 11am and they said they would reach out to me via the new service portal. The kid working at the front who did intake for me seemed very young and was not someone I had dealt with before. I asked intelligent questions as he posed to me that I could pay for a transmission flush/fill service OR pay for transmission diagnostics. I asked him to have the service techs evaluate what is appropriate/recommended and see if they can check the fluid first to determine (a. if it's dirty, b. if it's low). He said, oh yeah, that sounds like a good idea. I expected them to do diagnostics and get back to me with the work required. It wasn't till 2:30pm that I got an estimate in the portal. They came back and said they rotated the tires, did the oil change, and said my drivetrain fluid was needing to be changed. I asked them about why the drivetrain fluid would need to be changed, and asked if they had checked the transmission fluid as requested. They hadn't. They told me they couldn't check the levels because it didn't have a dipstick. What mechanic doesn't have the means to check the fluids here? I brought it to them *because* it doesn't have a dipstick, and they have the tools/means to check it. The service advisor Alonzo gave me some catastrophic explanation as to why I had to change my drivetrain fluid despite not being able to definitively tell me why he came up with that diagnosis in relation to the reason I brought it in. He just showed a blurry image of a spot test saying my drive train fluid was dirty. The diagnostic he had ran/presented to me in the portal at that time said my transmission fluid was fine. I asked if they had confirmed the level of the transmission fluid as requested, and they said they hadn't yet, and would. They called back an hour later saying that transmission fluid was now actually dirty and recommended changing that too (despite telling me earlier it was fine but also hadn't checked it). WTF. NOW they also added a new diagnosis--my engine mounts were compromised, and they would also need to be replaced. They posted a shady video of my engine rocking back and forth slightly when they revved it. I asked what I would experience as a driver if my engine mounts were bad and the risks. Another catastrophic description of how my 50K car was about to implode if I didn't pay them well over $4K to fix all these issues. I asked if they had taken it for a drive test to see if they could replicate the issue I was experiencing. They did NOT TAKE IT FOR A ROAD TEST AT ALL! WTAF!?? I got it back with the exact same mileage it had when it went in. I'm quite certain that some other ill-informed woman they tried to swindle would have fallen for this but I had my boyfriend (who is a mechanic) on the phone when I called back as backup and a witness after the engine mount issue was posed and the $4500 worth of services they were proposing were denied by me. I asked the service advisor to pass the phone to the manager after I felt he was fully giving me bogus diagnostics (and so did my boyfriend, who said no WAY would my drive train fluid OR engine mounts be an issue at ALL based on what I was experiencing. The video showing the engine moving is exactly what it is supposed to do when it revs). The service advisor put me on hold before I could even finish my sentence, rudely and abruptly. I talked to the owner Karl and let him know how disappointed I was that their business was in the hands of swindlers now. He gave some lame excuse that he was an engineer and his master diagnostic advisor was out that day. (So if he's the engineer why wasn't he overseeing Alonzo's shoddy estimates??) He offered me $50 off my oil change and an apology but this experience left such a bad taste in my mouth that I was so clearly being played. I won't be back. Oh, and the QR code at the front desk I scanned to leave a review goes to a completely different business altogether. Not SC Tire & Auto.

AA Auto Collision Center - bodyshops - Updated November 2026

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