0 Stars!!!!!!!!!!!! I would never recommend A Plus, they are unbelievably RUDE, NASTY and DISRESPECTFUL. It doesn't matter if you have 1, 2 or 20 issues with an oxygen concentrator, it is completely unacceptable to be treated so terribly. People are on a concentrator for a reason, the last thing you need is to be berated and abused when you need assistance. It doesn't help that the people you speak to contradict themselves. One says no, the machine should not operate that way with an alarm going off, we will get a new one out to you, the other says there is nothing wrong and we will never give you a new concentrator.... 'How are we supposed to make money'. They sent out another machine, but when it was delivered it looked beat up with scuff marks, etc. I refused it and asked for a different Concentrator. I was later told that they brought the concentrator that I refused into their place, tested it, sanitized it and provided it to another customer - so in essence they were simply trying to give me a concentrator off the back of the van that had not been checked first. I spoke to Medicare and found out that I can easily switch companies and am so glad that I did. It is such a relief knowing that I will never have to interact with A PLUS again. read more

Beware- Medicare was charged for DME equipment that was neither requested nor received.

The rehab center I was in in Carson City used this vendor to obtain a wheelchair for me. When I called and told the vendor to pick up the wheelchair because I no longer needed it this was their reply. We don't go to Dayton often so we will give you a call when we're in the area. Dan who I assume is the owner asked if I could drop the wheelchair off in Dayton because he hatef to make a trip all the way to Dayton just to pick up a wheelchair. I then told them to stop billing Medicare. read more

Do not trust these guys as they lack integrity! I am a mature woman and new to oxygen concentrators. But I knew and asked for their QUIETEST machine. Guy brings out a few, plugs them in and wow a quit one! Brought it home, plugged it in, and in about 10 warm up minutes, it was "RORING!" I paid $1000.00 not questing his price, looked it up online it sells for about $650,00 KEEP IN MIND THEY KINOW THEIRS STOCK AND WHAT THEIR MACHINES SOUND LIKE. It's partly my fault for not doing more research! Hey guys you like taking advantage of unsuspecting buyers? read more

My friend Dee was told she had to return her breathing equipment because of a glitch with the previous company she had and Medicare. Her son called back and kindly asked what would it cost per month. Never got a straight answer from the very rude man. He passed off the phone to some other rude idiot without even saying he was passing the phone to someone else and still never got a straight answer. But the second idiot did say "there's nothing we can do about it" in a very nasty and harassing tone. I was sitting right next to her son and heard the conversation on speaker phone. Her son at that point said screw you and hung up. If you have an elderly parent that deals with this company, you may want to reconsider! read more

This post is long overdue. After learning my husband needed oxygen 24/7, we contacted A Plus about a portable concentrator at the recommendation of our pulmonologist. No more bulky oxygen tanks, our regular service provided. He can just plug in when visiting family and friends. Can't say enough for the excellent service provided, especially from Jason. He ordered it for us and when it came in went over everything thoroughly with both my husband and I. read more

Customer service is outstanding unlike other oxygen places. Delivery of equipment is prompt and the people who deliver the equipment are knowledgeable and friendly. They have 24 hour emergency services should your equipment malfunction which is a big plus in my book. Will definitely recommend them to anyone needing their services. read more

I cannot say enough about this company. A plus in everything, customer service, professionalism, caring, prompt service. Thank you for all that you have done for me and making me feel human! read more

talk about professionalism. These guys go above and beyond customer service. My grandma needed some oxygen tanks delivered immediately. i made one quick phone call to tere store and spoke a gentleman by the name of Derek, go to find out he is part owner of the place later. Well I told him the situation and he said he would take care of it. Now I know Jimmy Johns is freaky fast but this young man must have been driving a race car. He personally loaded up his personal vehicle and got to Grandmas house in no longer that 15 minutes, oh it gets better. After he arrives, I see a van pull up in the drive way and it was one of his guys!!! Long story short, these guys are the best in the business hands down. So thank you Derek for you and you crew, you definitely exemplify the true meaning of customer service. read more