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A-Plus Moving & Storage

4.4 (283 reviews)
Open 7:00 am - 8:00 pm

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The top of my bureu all chipped
Deb R.

I contacted the moving company, I explain to him about my damages everyone is saying I should of gotten more from the damages that the workers has caused.well they did pay for my bureu with no problem. And he said give me a grand total I felt he saw the pictures and he should give me a total. But that's my fault because family is saying I should of got at least 700$ well he was a gentleman and felt terrible for what happened to my furniture... let's see.

Heidi And Rosita C.

A-plus Moving Storage went above and beyond for my sons North End move in Boston. When the sofa couldn't make the turns in the steep staircase they took a window out and hoisted it through the window. They were super hard working guys and never complained. Highly recommend!!

This is where they tore the sectional because they separated it unnaturally

I moved from a three bedroom to a three bedroom. Explained everything that I had to move including my grill and appliances which were a washer and dryer. I was sent a quote of $135 an hour for 3 men and that it would take about 6 hours. I figured 8 hours tops and I was okay with that. I moved from roslindale to Brighton. I had one bed, two mattresses and one box bring. One dresser, a sectional, kitchen table with four chairs, A single sofa chair, about 15 40 gallon bags with clothes and shoes. Boxes and bins with kitchen supplies and miscellaneous things. 5 tv's, a 2 night stands, one end table, a sofa table and a nail tech table. My sectional was already in 5 pieces easily, they broke it down in 10 pieces and tore it. They broke my nail tech table completely in half. Scratched up my kitchen table, loss a leg to my leather single sofa, cracked my mirrored end table. They put everything which was all labeled, anywhere and in anyway regardless of how it was labeled. They broke glasses that were bubble wrapped and in boxes. They broke my roaster, put 55 inch tv's on the sofa oh and they took two trips unnecessarily and took 1.5 hours driving each way. They took 12 hours yet charged for 14 hours at $155 an hour for four men. $200 additionally for the grill, washer and dryer. We feed them, we tipped them and it wasn't about the money or time until we saw the damage's. I've had 3 moves and hired movers and never have I experienced this, I do plan to file a claim against this company. Their 60 cents a pound reimbursement policy is not good enough for the amount of damages they caused to brand new furniture. Forgot to mention they also broke my bed. Didn't disassemble or reassemble it correctly. I'm sure it's because they got lazy after drinking and smoking weed on the job. After I sent them an email with pictures of my damages (good thing for me I have before pictures of everything when it was all packed and ready to go before they came) Mike calls my phone and say's my guy assaulted his worker and threatened to call the police. So not only are the unprofessional movers they're frauds and liars. I get another call this morning from a guy I believe the name is AJ and he tells me my guy assaulted the mover 30 minutes before the move was over. I swear I cannot make this up. They collected over $2500 from us off two debit cards because we split the cost gave us our receipt and left. So I am just trying to understand when this assault took place because it never happened. It came up when they say the amount of damages they had to be responsible. In this same conversation I told them to press charges but he insisted not to (obviously because it did not happen). I told them if they were not calling about the damages to my things they don't need to contact me anymore, I will file a small claim. Thats when he lied and said, "we offered you $100) and i let him know they did not and even if they tried it's refused/ it's not acceptable. I file a claim with BBB and they followed-up with the audacity to imply i somehow damaged my own brand new things. These ppl are idiots and they will pay one way or another.

Valerie T.

This so called moving company has made my life a living nightmare. They did not move all of my things, rather they left some things behind. The things they did manage to put on the truck, they broke it. Moving into a new place is supposed to be exciting, this is by far the worst experience and I will NEVER use them again and suggest to others NOT to use them. I have a broken entertainment center along with a broken bed. Thanks, A Plus, for sending the worst movers ever and breaking everything. Save yourself the headache and use a different company.

Arrived early to our storage unit!

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Page 3 of 8

Ask the Community - A-Plus Moving & Storage

Review Highlights - A-Plus Moving & Storage

I emailed Mike today with this review but also wanted to post on yelp as I use yelp for everything!

Mentioned in 17 reviews

Read more highlights

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Stairhopper Movers - Honored to be recognized as one of Boston's top moving companies by Forbes Home Magazine!!!

Stairhopper Movers

(660 reviews)

Charlestown

Do yourself a favor and stop comparing different companies. Have had 3 moves over a decade with…read moreStairhopper and I won't go anywhere else. Timely, efficient, responsible, and insightful. Alec and Philippe did a great job. Highly satisfied. Alec offered suggestions for protecting items that I'm grateful for. Philippe did not quit. The move consisted of moving large items and a few boxes from small 1 BR apartment to a nearby storage unit. The back office made the quote process easy and my move came right in line with the quote. Not saying that will always happen but I had prepared ahead of time to secure parking, access, elevator, and loading dock. Do your homework! The care and professionalism is why I chose Stairhopper and have used this company for my prior moves !

Couldn't have asked for a more seamless move than this! From the first phone call, Stairhopper…read moreMovers demonstrated they were flexible, experienced, and transparent with their pricing. We moved a two-bedroom apartment into a three-bedroom condo two days ago. Our movers were on time, efficient, and showed they cared about our belongings by wrapping up furniture and carefully moving it down our very narrow, very Boston staircase. When we mentioned that we had just had a deep cleaning and were trying to minimize mess, the movers put down blankets as they walked through the house and even wore the disposable shoe coverings we provided them, which they really didn't need to do, but the fact that they did showed they had the utmost respect for our home and move-in experience -- and they were just very kind individuals all around. The final price came in just about at the estimate and there were zero surprises. I would absolutely use Stairhopper Movers again and would recommend them to any of my friends who are moving in the future.

Seven Moving

Seven Moving

(292 reviews)

I've moved many times over the years, and I can honestly say this was the best moving experience…read moreI've ever had. Seven Moving was outstanding from start to finish. The team was incredibly professional, reliable, efficient, and respectful throughout the entire process. A special thank you to John, Eric, Yerdos, and Zhamshid. They were an amazing crew. They worked hard, handled everything with great care, and were impressively clean and organized the whole time. They made what is usually a stressful day feel smooth and easy. It's rare to find a team that is not only hardworking but also kind, trustworthy, and pleasant to have around. I highly recommend Seven Moving to anyone looking for top-quality movers. Truly the best team I've worked with.

I've moved more times than I've wanted to in the last seven years, and these were the best movers…read moreI've had. I was especially grateful they didn't spam my inbox or blow up my phone after I requested a quote online - they absolutely respected my communication preference of no phonecalls please. I was also relieved they didn't make me fill out a complete, room-by-room inventory of what I needed moved. They charged a very reasonable flat hourly fee based on how many movers I requested (I went with three, which worked well). I was a little nervous that they didn't take a deposit - were they really going to show up?? but not only did they show up (and on time), they worked so quickly you wouldn't have guessed they were getting paid hourly. 10/10, would recommend and will rebook next time I have to move (hopefully not soon).

Prime Moving

Prime Moving

(25 reviews)

Financial District

I had hoped for more communication that my move was confirmed- I got one email when I first…read morescheduled it with no deposit needed at that time and did not hear from them until I reached out a week before the move. Otherwise there were two polite, friendly and efficient movers that did a great job with a move from a 2 bedroom apartment to a single family house! Would recommend to others!

Recently I used Prime Moving to move my apartment temporarily to a storage unit. Overall I will say…read morethey have did a great job. First off, I wanted to start this review with the acknowledgment that the gentlemen who moved me did an excellent job. They worked hard and efficiently, and they did a great job helping me pack my apartment into the small space of the unit and were very friendly. The only 2 complaints I have however with the company in general were the punctuality and the cost. I initially asked for a morning slot and the week before when I reached out to verify the confirmation, they requested I take a 2 or 3p slot, which I said I preferred the 2p, but they confirmed as 3p, and I agreed. However, around 2:10p I received a call that they were going to be late around 4:30p due to the previous movers. Then at 4:35p I received anther message saying they were sorry, but now they would not be there until 5:10 due to traffic. This caused me to not finished moving with them until 7:30p and I still had work to do after they left. As for the cost, while they do not make this clear, when they say minimum 3 hours - they mean minimum on labor is 3 hours + 1 Hour minimum on travel. So please expect their minimum cost to be 119/hr (2 movers cash) x 4 hours = 476$. If they had come at the requested time, total travel time would have been only 45mins + move time 2.15 hours = 3 hours for myself, so there was an additional cost not expected. Just please be aware when comparing companies.

A-Plus Moving & Storage - movers - Updated May 2026

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