The apartments are clean and spacious and the staff is friendly and helpful. The food is delicious…read morewith lots of variety. After we had to move our parents to NY, so we could be closer, the staff at Story Point was supportive and helpful with the timing and lease as well as worked with us for the cost for the partial month. A really nice home for our parents.

From the owner: Welcome to StoryPoint Waterville! This isn't just a place to reside -- it's a place where our…read morecommunity members truly shine, and we are glad to share this experience with them. Our various senior living options include independent living, enhanced living, assisted living, and memory care. Throughout each service level, we strive to make every moment of every day something special. We know it's the small details in life that make a difference. Every resident becomes a part of our family, and we work with each of them at their pace to create the experiences they want. StoryPoint Waterville is a place where residents can truly Shine. Everyday.

I cannot say enough good things about the Gilbert Residence! I was in a desperate situation to move…read moremy Dad as quickly as possible due to his dementia diagnosis and they made everything as smooth and seamless as possible. I can now sleep at night knowing that my Dad is being well cared for in a facility that is clean, comfortable and so welcoming to its residents. A big shout out to Damita and Lindsay for being so kind to both my father and I as we work through this transition... I am so thankful for all of their support!

Wow ! Helped my son in law move his mom into her room today.....honest to Pete, from the employee…read morein the parking lot--- smiling--to the Environmental fellow, Mike, who helped us a lot, to the so nice daily medical assistants, to the wonderfully understanding people at the door who helped us with entry and exit , to every single person we met today, they OWN caring and the we are confident that this is the place for 'Mom'......awesome....a great feeling.

The list of dementia care on their website does not happen. Each time I visit my loved ones room…read moreunbearably smells like sh*t. They have her in depends. She was never in depends when she was home. She's drastically declined since she's been there. The workers never put her dentures in correctly and are overwhelmed with other patients. She always was so beautiful and now shes so unkempt, hair not washed, sweaty. Shes just not being taken care of the way she should. There are way too many patients per nurse. They say she's combative and that's part of the disease, they medicate for it. It seems to me she's lucid, knowing that she doesn't live there, then she gets so medicated that she sleeps through meals. Yes she's losing weight. Yes her dementia is advancing horribly. I think this place is a big part if her advancing.

Crappy care Crappy meals…read moreD.O.N. and Administrator in DENIAL My loved one lost several pounds, was dehydrated, constipated and developed a SEVERE UTI and Pneumonia for which they had to be hospitalized in ICU on a ventilator for 10 days. Til this day, because if their neglect, my loved one is on Oxygen. Did I mention the SCABIES outbreak they attempted to hide?? RUN!! RUN!! RUN!!

I am glad I found this place. We were able to get my mother in here right at the beginning of the…read moreCOVID lock down. They staff I was able to meet were friendly, helpful, companionate and willing to do what was needed to give my mother the attention she so deserve and needed. I will be forever great full to the staff here for the kindness they have shown my mother and my family. Sadly my mother passed away a while in the care here. We were unable to visit due to the lockdown but the staff reassured her that we wanted to visit just were unable to. Thank you for taking care of her, getting her moving around on her own, and giving her the divinity she deserved. If you are looking for a place for you love one, assisted living or memory care, this is the place you want them to be at.

Glen Abbey is a must see for families looking for assisted living and memory care. I personally…read moreknow many of the staff, including Anna McNamara, and you can tell from the moment you walk in the door that their service is first class. They say a picture is worth a thousand words, I would say a tour is worth a thousand words. Their building is warm, inviting, and well suited to take care of your loved one. I would highly recommend taking the time to visit Glen Abbey and see first hand what all the good press is about. 5 STAR from me.

The management team is woefully lacking. They blamed a malfunctioning phone line for no return…read morecalls. I emailed also with delayed, inadequate responses. I was very disappointed with the exit process they initiated for my Mother. No contact or communication on wrap up process or medications. The actual staff is very caring, with great patience. But we noticed a turnover when the new Director arrived. I wish you well with your family member, but please be mindful that a good leader is required for a good staff. That is not happening at this facility right now.

Very nice community. Very warm, homey and comfortable. Friendly staff and they provide great…read morecare. Have been great to work with. You can't go wrong with choosing The Landings of Oregon.

We were fortunate for our Mom to land here for a rehab stay after hospitalization and hope she will…read morere-join the community once a space was available. This is the best format for senior living. Each house holds just 10 residents in 10 bedrooms, split between 2 hallways on either side of a central common area with dining space, living area, and an enormous kitchen where staff prepares meals and residents may use space, also. Each bedroom is private with en suite bathroom equipped with a walk in shower. Facility provides twin bed, sitting chair, side table, and dresser. There is space to personalize as well. We plan to add 2 sitting chairs for guests and a larger dresser. There is a large closet, between 5-6' wide. Laundry is done on a schedule and not mixed so chance if items missing is very low. Nurse is available, aids are assigned on shifts and are very capable and friendly. The center publishes activity calendar including social outings and shopping trips. There is a hair salon and manicures and pedicures can be scheduled.

Great facility...my father is a resident there and is treated with the most respect. The staff goes…read moreabove and beyond to make sure his daily needs are meet. They treat everyone like family. Very clean an the grounds are taken care of better then any other place. If I could rate it with 10 stars I would. Keep up the great work.

I stayed at Heartland for a week, post a total knee replacement. I found the staff, from Nursing,…read moreto Aides, to therapy, both OT and PT, dietary and Housekeeping, i guess i am saying, all the staff..were kind, caring, considerate and very willing to take care of all my needs. Everyone was very encouraging, and always smiling. I will definitely return to Heartland when i have my second knee replacement!

From the owner: A Proven Leader in Skilled Nursing and Rehabilitation Care…read more Heartland Health Care Center's skilled nursing and rehabilitation centers offer post-acute services for those transitioning from hospital to home. This specialized quality care helps shorten or eliminate hospital stays, laying the groundwork for a successful discharge. Some of these services include: high-intensity physical, occupational and speech therapies, cardiac recovery, stroke and other neurological recovery care, skin and complex wound care, I.V. services, diabetes management, oncology care, and orthopedic and joint replacement recovery. With individualized programs and a variety of post-acute services, including a specialized MedBridge unit, Heartland offers rehab hospital caliber health care options to meet the unique needs of patients and ensure that they receive outcomes-oriented care that will speed their recovery and their return home.

My father had a DNR on file, however the director of memory care was unaware of it and EMT's worked…read moreto revive him for 35 minutes before we were able to arrive on site. It was a complete nightmare. There are about 4 core employees who are absolute angels on earth at Memory Care, however the rest of the employees are basically miserable people who clearly wish they were somewhere else. Considering the cost to live at BV ($7,000 - $10,000/ MONTH), it would seem fitting that the employees would be well trained and well paid. If your loved one is here, please check on them often.

From the owner: Brecon Village, located among the rolling hills of Saline, puts our residents in the heart of a…read morecity with a vibrant social and cultural community. Brecon Village offers enticing options for Independent Living, Assisted Living, Memory Care and Adult Day Care all with the comfort of knowing that should your needs change, 24-hour nursing and rehabilitative care are available just blocks away at Evangelical Home - Saline.

Very caring and friendly staff. Beautiful facility. They treat residents like family and have many…read moreactivities and special events to make them feel loved and at home. Nursing staff are outstanding and provide excellent care. Aides take their time with residents and get to know them and their families and truly care about each and every one.

From the owner: Cambrian Senior Living specializes in providing assisted living and memory care services to…read moreindividuals aged 60 and older. Comfortable Elegance, Gentle Care & Peace-of-Mind summarizes the Cambrian experience. Cambrian is family owned and operated which promotes a personal touch as compared to a large corporate operation.

We moved my parents into Silver Maples assisted living in July. I worked closely with the SM staff…read moreto make this difficult move as easy as possible for Mom & Dad. From the initial sales tour with Suzy through the nurses review and meeting all the aids, I new this was the right place for Mom & Dad. They all went out of their way to welcome M&D and help them transition to their new home. Even Kara in billing helped by providing billing details for our insurance company. When questions or concerns came up, all I had to do was ask and the team responded with solutions that fit our needs. It is very comforting to know that my parents are in a safe and loving environment, and if they need anything at all, it's just the push of a button away. Now they can live out their golden years in comfort and safety. My sincere thanks to all the people that make up the team at Silver Maples of Chelsea!

Warm and caring staff; awesome and interesting residents. My mother lived at Silver Maples for the…read morelast 5+ years of her life and it was an incredible experience for her, especially as compared to the alternative of living in a house alone. The facility is well done and clean, the staff genuinely warm and caring and her fellow residents an extremely fun and interesting group with diverse backgrounds, such as university professors, retired judges and published authors. Mom developed many close relationships, always had something engaging to do and always felt loved and cared for. A true blessing for the later years of her life.