This company goes above and beyond expectations in many ways. We wanted to replace old, worn-out carpet in the family room with hardwood and decided we would try to match the hardwood in the kitchen. All the samples from the box stores were not quite right. Tyson can get his hardwood from a wholesaler and told us he would mix some first and second cut to get it to match and would then sand and finish the kitchen in the same finish. It's beautiful! His installers also take pride in their work and went above expectations. Tyson knows his hardwood, and we would hire them again read more

Money well spent! The original, dated, honey oak/yellow hardwood floors were brought to new life through A-Max. The crew did a phenomenal job and took their time to get it right. I'm very pleased with the finished results! read more

A-Max Hardwood Floors - Kitchen floor (after). No stain, just the protective finish on a mix of original red and white oak from the '90s. Turned out really nice. - Flooring Near Me - Boise, Idaho

A-MAX replaced our carpet with engineered wood floors 5 years ago. Did a terrible job with installation. There are 1/4 inch gaps between the planks. read more

I'm surprised by some of the poor reviews I've read. A-Max refinished our hardwood floors and stairs and they look like new. Chris did a great job, communicated well throughout the process and everything was timely. Highly recommend! read more

I bought a house in Boise, and was not too fond of the carpet that was in the house. I found A-Max hardwood floors and fell in love with their work. I requested to get some hardwood flooring done that would include a Dallas Cowboys star - I didn't think it was possible, but these guys made the impossible.. Possible. After a weeks work, I got exactly what I wanted. Being Military, I wasn't able to be at home during the install, but thanks to social media and text message, I was updated with everything they were doing in my house and with my floors. Definitely a great team of individuals and extremely trustworthy in all aspects. read more

A-Max Hardwood Floors - Thanks A-Max Hardwood floors for making the impossible - possible! - Flooring Near Me - Boise, Idaho

Did a great job refinishing our downstairs floors & stairs. From the initial quote to the final inspection, everything went very smoothly & professional. Highly recommend. read more

Amaxx floor finishing came yesterday to fix the floor they had refinished a week ago. They sanded down the rough spots, re-did the transition pieces that were marred, smoothed the edges out, and put on the final coat that was left off. It now looks more like I expected the first time. When we called Tyson to complain about the work last week, he initially disagreed with us. He said the roughness was within industry standards, the sanding swirls were normal, the damage to the transition pieces weren't that bad, we were too picky... you get the idea. When he realized that the final coat wasn't put on because Todd decided it wouldn't matter (?!?), Tyson began to agree with our complaints. (Or maybe it was because he snagged his sock on the rough edge?) Yes, they mostly fixed it, so they are capable. On the positive side, the dustless process left very little mess, the odor was not bad, and they arrived on time. The final product is much better--though you can still easily see some sanding swirls and places where the final coat is streaked/ uneven/ thin. We also believe they used a matte finish instead of a satin this time, but I doubt they would be honest with me if I complained so I will just live with it. I do appreciate them fixing it, but the initial poor work and the denials make it hard to recommend them. SO, if you want a crew that does it right the first time and won't lie to you, pick someone else. read more

I contacted A-Max to give me an estimate on putting in hardwood flooring in my living room and then sanding and staining the existing wood floors in my kitchen and dining room. Eli and Daniel did my floors and they turned out great. They were professional but also very personable and fun.They were never late... in fact they got there very early each morning and always cleaned up and removed any debris at the end of the day. I would highly recommend them for any hardwood flooring needs. read more

Great job done by the A-Max crew! They refinished my maple floors a year ago and we are still amazed by the beautiful finish every day. The crew was professional, knowledgeable, and considerate. Highest recommendation! read more

Nice guys . . . but sloppy doesn't even begin to describe their work. They'll come in and tell you how wonderful they are, but when it comes to fixing their mess-ups don't expect to hear from them again. Do yourself a favor and find a company that will do what they say! read more

Gorgeous flooring! Amazing Craftsman! We have used A-Max two times now. Originally to refinish our maple flooring, the results were so beautiful we decided to add more wood flooring. A-Max then removed the living room and dining room carpet and replaced with new maple flooring. We are absolutely amazed how perfectly Bryan and Todd tied in the new flooring into the existing flooring (which is 20 years old). The transition is perfect! Everyone we worked with from Tyson (estimator) Bryan and Todd were professional, punctual and a pleasure to work with! read more

Tyson, Bryan, Jakob, Justin, and Todd did an amazing job. First time I've ever needed floor work and they blew us away. The knowledge and opinions helped us out so much. We couldn't be happier with the out come. They follow through with the promises they made. Our expectations were met and then some. Thanks again guys for all your hard work! read more

I would have given these guys five stars because of the outstanding work Eli did on my kitchen/dining floor (it looks like new), but I had to downgrade them for the mess they left behind. Not from sanding (it's a wonderful dustless system), but from the cigarette butts they left in my driveway that weren't there the day before and from the blue painter's tape they left along the edges of the floor. While the tape is a thoughtful addition (it protects the carpet from the sealant), they should have removed the tape before they dried the sealant. In my house, they could have done this because all the edges of the floor are accessible by carpeted areas. I thought I could remove the tape by pulling on it, but the edges were sealed to both the floor and the carpet. I called to complain, but Eli couldn't come out for at least five days. I was anxious to get my kitchen back (it's expensive these days to eat out), so, after the required three days, I took an Exacto knife and had to scrape the blue bits from the edges of the floor and out of the carpet. It took this 71-year-old woman 2 1/2 hours on hands and knees to get out all the tape. I'm pretty sure they wouldn't have taken that amount of time to finish the job. So be sure to have them remove the tape before they leave. I emailed Tyson again and told him not to have Eli come out again, that I had taken care of the issue. I never got a response (a "thank you" would have been nice.). P.S. Just discovered another oversight. When we put the vent back in the floor, it doesn't want to sit flush. A bunch of floor sealant was allowed to run down into vent cavity and fill up the edges. My husband is now scraping out the excess with a chisel, so the vent will lie flush. read more

We had a washing machine flood that damaged a section of hardwood flooring, and A-Max was hired by the disaster response company, who served as a general contractor for the repair project, to refinish the entire hardwood floor. Tyson from A-Max provided an estimate for refinishing and said A-Max uses a technique called a "modified Swedish finish" which is supposed to be the modern way of doing things. He said the traditional Swedish finish is outdated and didn't recommend it. The main difference, he explained, is that a traditional Swedish finish uses 3 coats of an oil-based product which is expensive and toxic. A modified Swedish finish uses only one coat of an oil-based product to bring out the colors in the wood, and this is followed by one or more coats of a water-based product. My husband and I do not profess to be experts at hardwood floor refinishing and that is why a "professional" was contracted to do the job, so we said OK. Tyson certainly seemed to know what he was talking about. The end result did not meet our expectations at all. There were two problems 1) coating marks from the oil-based layer 2) "hyper-polishing" as Tyson called it, of the top, water based coat. This was from moving our kitchen chairs back around the kitchen table and resuming normal use. We were initially told to stay out of the house for 3 days before coming back in and moving our furniture back into place, which we did. A-Max did come out to re-sand/replace the top, water-based layer to remove the hyper-polish marks and the second time advised us to stay off the floor for at least 2 weeks to allow it to cure--considerably different instructions than the first go 'round, and this did resolve the problem with the "hyper polishing." They did not offer to do anything that would correct the coating marks and we are left with a floor with visible marks all up and down the hallway and all over the big, open kitchen. I am only guessing, but it seems to me that the coating marks were caused by the initial, single, oil-based layer that brings out the color of the wood. Common sense says that perhaps a second coating of the oil-based layer would have blended these marks. If that is not correct, then the marks must be caused by faulty equipment or inexperience of workers, or simply a lack of attention to detail. When I brought up my dissatisfaction with the appearance of the floors with Tyson, it was implied that I was being too picky. He told me the industry standard for "unacceptable" is to be able to see the coating marks from 5 feet up and 5 feet away in natural light. These marks meet the criteria but he did not offer to correct them. There are coating marks up and down and all around, and the best he could do was tell me they would fade over time. Gee, thanks. So, A-Max gets only 2 stars from me. I am living with what I've got but I am far from happy with the results and cannot recommend them to others. Addendum 11/15--The floors will be re-refinished by a different contractor, as repeated efforts to connect with the owner of A-Max to look at the floor fell on deaf ears and I gave up. The disaster company/general contractor stepped up and is taking responsibility for the job and I will not be out any money--but buyer beware. I have never refinished a floor in my life and could have done a better job than A-Max did. They not only messed up the job, they did not stand behind their work and the owner is uninterested in meeting with me to look at the floor or hear my concerns. He is a California transplant who has competing business interests; the hardwood refinishing business is simply an investment and apparently the revenue stream from his other businesses allows him to take a "hands-off/don't care" approach to this one. Proceed at your own peril if you do business with A-Max. read more

Hired for two homes, Eli is HANDS DOWN the best floor installation person I have ever worked with. Eli is resourceful, adaptable, timely, friendly, trustworthy, and does very quality work. I will hire Amax again without a doubt the next time around because of Eli and Tyson. I highly recommend this business and team. read more

Am now refinishing maple floors again after A-Max applied water based finish which dried out the boards and caused permanent separation There was none for the first 20 years with the proper finish. I complained immediately when the floors were done as it was clearly a poor finish. Was told they would charge another $1200 for another coat . Referred me to a website claiming separation is inevitable. Tyson, then ignored my calls. WATCH OUT!! read more

I am so happy with my floors.. And my hardwood floors are over 80 years old.. The crew that came to my home went over and above service... I changed my mind on stain and color about 5 times.. They tested colors for me... Let me check it out.. And never blinked an eye. I can't wait to have them back for my up stairs.... Thank you Matt, Kevin and Tyson. If I could attach a picture of my new floors I would...im so proud of them read more

A-Max Hardwood Floors - Love my floors - Flooring Near Me - Boise, Idaho

We had A Max refinish our floors last September. My boyfriend met with the gentlemen doing the work on day 2. There was brown finish all over our baseboards throughout our living room, dining room and kitchen. Also there was also scratches and scrapes in our freshly painted walls approximately one to two foot from the floor. The guys doing the work said it happens and there was nothing they could do to fix it and even said we should have waited to paint after they did the floors. Well who could have predicted they would slop finish all over our baseboards and scrap the paint off our walls with their equipment. This project turned out to be more expensive than we had expected. We had just painted our entire home in May. Our baseboards are painted with a special type of paint that costs 70 bucks a gallon, plus we had to purchase more wall paint, rent a hotel room for us and our two dogs, put our cats in boarding and my boyfriend had to take three days off work. It took him 4 days to sand the blobs of dry finish off all the baseboards, plaster some of the wall gouges and repaint the walls/baseboards. It was a headache! Now almost a year later our floor boards feel loose in some spots in the house and move and/or creek when they are stepped on. Not to mention the odd chunks of wood that were missed when the crew swept or vacuumed and eventually sealed into the finish. Very disappointed after spending over $1500. read more

They seemed knowledgeable but the final result was horrible. We had 5 people come to give an opinion and all said it was deplorable. There is no final finish. Lap marks everywhere. Deep grooving near edges. They were loudly insistent it was perfect. Brown products on our beautiful 5" baseboard and woodwork. I filed a complaint at BBB and got our money back. But we have to go thru it again and hire a painter. They sent out a guy to paint, he dabbed at the spots, it needs total painting to match. I found them very nice until things went wrong. Then very loud, pushy and rude. Avoid them. read more

I own a duplex in Boise and one of the unit's previous tenants destroyed the hardwood floors. I did not even think they were repairable. Luckily i found this company and they helped me a lot. I live in California, so flying out there and dealing with stuff is difficult. The guys at A max went to the place took pictures and sent me a quote. I did fly out once, but only once! After they were done, the floors looked like new. Very impressed by their responsiveness and quality of work. They were fair with their pricing and I will definitely be using them in the future!! GREAT WORK! read more

We had a horrible experience with A-Max. We hired them to refinish our hardwood floors in our kitchen, living room, dining room, and great room. They were highly unprofessional from the very start. They lost our deposit check and didn't give us a signed copy of the contract with warranty information until after we withheld final payment. We paid them over $5,000 and ended up with drips all over our floors and baseboards, a visible footprint (100% from them), and cracking after about 6-months. I highly recommend using a different company. read more

We hired them to lay new floor in the entry, hall and pantry to match my kitchen.They said my kitchen was a very odd 'mixed wood' floor and ordered both white and red oak to match it. As they were laying it, they weren't laying it in a patchwork pattern. Huge areas of just one color wood, and then next to it huge areas of a different color wood. As they were laying it, I asked them to replace several boards and try to get the pattern like it was on the kitchen floor. The relatively new guy was nice enough, but the 20 yr vetran was miffed. Day 3 I had to ask the vet to redo the feathering-in job into the old floor as it was a stair step in just one inch lengths, different from the length boards on the original floor and SO obvious. I hated the way the entire floor looked and was very frustrated but kept my containment. On the next day, they sanded the entire floor, including the new laid floor and the original finish off the old kitchen floor. That night I realized these were two different wood floors. My original floor was not mixed, it was white oak only. I called their lead and told him I thought there was no red oak in my original floor. He was nice enough about it, and felt that the floor (pics) indeed looked bad, but not sure it was different wood and that it might look better and match after it was stained. So they spent another entire day, and stained it. Well, it still looked really bad, In fact worse. So the lead apologized, ordered new wood, and I was out another week waiting. Even after the second wood got delivered in 2 days I still waited several days while they were doing someone else's floor. I was sitting in my bedroom with no front house/kitchen use for over 3.5 weeks during this entire job. I had also hired these guys because they had told me they had innovative dustless sanding. Because of this they never tarped. All this work and them having to try to fix the first screw up left a huge, huge amount of wood shavings and dust all over everything. Now that they had to rip up this entire floor, I asked the lead (via phone) to have them bring tarps the next day for the 2nd floor ripping. They did, but didn't bring tape. The floor rip was started without the tarps up! At lunch they got tape. because there was so much wood dust on walls it wouldn't stick, huge gaps hung down, Their tools were laying on my carpet. Again, while laying the new floor, the vetran was laying huge areas of same color values, I had many areas I didn't like but there was one area that was really bad, and out of all of the areas I didn't like I picked the worst one and asked them to replace two boards to try to bring in the lighter color and break up the huge color blob. He told me he wasn't going to do it and called the lead. After much debate, the lead asked to talk to me and said, 'we will replace these two boards but thats it, nothing else.' ( I was later told by the new worker the veteran was color blind.) They rushed on the last part of the job, instead of coming the next day to stain the next layer after dry, they rushed it out, starting the stain at like 3pm and going into the eve. All the supposed layers at one time.And that was that. After the job was done I see 4 areas where the natural stain color didn't "stick." Also huge 'holidays' where swatches in the middle of the kitchen floor of stain that was laid deeper, hence darker. The guys came back, and I was told they could do nothing about holidays. While doing the no-stick stain repair, they brought and used a different brand AND finish of stain. GOOD LORD h.e.l.p m.e. The next day, after curing, I called, and the lead said the guys claimed 'it was good and matched perfect when they left.' I asked them to send out another person to fix it (and told them what stain color to bring to make the match work.) The second guy did a better job, and brought the right color stain, but it still really didn't lay down and stick right. So now the patching where it was sanded out is bigger, looks worse than before they tried to fix it.(whitish) I should have taken a sharpie and tried to feather over some light brown to hide the spots when they were small. Now I can't. The holidays in the middle of the floor that I was told would get lighter over time, actually got DARKER over time. and boards now creak and shift all over the kitchen (which was 10 years rock solid with oil stain before) and in front of bedroom doors. It has been a year laid so far. They also left the edge tape 'stained' onto the carpet edge I had to use an exacto to remove some carpet to get it off. Water base stain is paper thin and doesn't last,an absolute farce. Its touted everywhere as better. Its because it is not as toxic to lay for the worker as oil based. The WOOD with the water stain is now so "SOFT"and everything scratches it deeply, like dogs feet.....where the dog walked on the other finish for 8 years with no feet nail gouges. I would avoid water based if possible. read more

My daughter had her hardwood floors stained and refinished. The floors in the kitchen which run directly next to the living area was not stain matched so there's a huge difference in colors. Someone truly professional who cares their work is top notch would have blended it. They also left a huge stain mark on top of a door (I don't know either.....smh) and stain on white cupboards. I was hoping they would be good because we're installing hardwood in our Master Bedroom. Not now! read more

We had hardwood floors in some of our house, but wanted to add it to other rooms. We also wanted to refinish all of the rooms. Tyson and the crew at A-Max Floors did a fantastic job. Everyone that we encountered was extremely professional. They showed up on time and finished when they said they would. They went the extra mile to mix the right amount of dark and light wood pieces to match our existing flooring. They offered us three different coating options for us to choose from. It was clear that they take pride in their work. I would recommend them in a heart beat. read more

Like other posters (whose posts we did not see until after our job) July 2018-- we experienced the same excuses and lack of follow up from A-Max. Specifically, we have noticable swirl marks throughout our flooring. Tyson did come out to look at the flooring after we questioned the quality of work. As other posters have noted, we got the same "line" from Tyson about the standard being whether something could be seen 5 feet up and 5 feet out. That does not appear to be everyone's standard. After our job was complete, our property manager (25+ years in construction and property mgmt) actually asked us if the floors were done, thinking the job had not yet been completed. We hadn't refinished hardwoods previously, so we didn't know what to expect, but as others walked thru the home, they were also not impressed with the quality of work. Numerous follow-up phone calls were ultimately unsatisfactory (initial offer was to do floors the next time at a discounted rate--so let me get this straight, you provided subpar work and you want to be paid in full and leave me with a promise of a future discount?). We did attempt to contact the owner, who we cyber stalked and found he owned another company, so we emailed him directly since at no time was his contact information offered/provided to us. In the email we clearly communicated we had spoken with Tyson on several occassions but we wanted to speak with him, as the owner of the company. The owner DID NOT contact us, he simply forwarded our email to Tyson who called us wanting to know why we went to his boss (ummmm, because he's the OWNER of the business). Ultimately, Tyson indicated the owner offered to refund $150 (our job was around $1300--which would imply they believed they had done a 88%-ish job) this offer was with the owner NEVER communicating with us or actually seeing the quality of work. Nope A-Max--you can keep your $150 and we will take our future business and recommendation elsewhere. A-Max has an impressive web site and they responded quickly to give us a bid (and they did squeeze us into a cancelation spot--which at the time we were super appreciative of) and employees were prompt and pleasant but utlimatley the actual work product was sub par, and once there was a problem we were not able to get a satisfactory resolution. Due to the quality of work and unsatisfactory resolution to our concerns, we CANNOT recommend them and if you do choose to use them--do not pay them until the job is finished properly. read more

Brad and Jason just completed refinishing the lovely parquet floors in our historical home near the depot. The original woodwork in the house, including ceiling, floors, and moldings reflect the 'signature' look of a 1930's Hummel design and is truly a stunning feature of this vintage home. Taking a leap of faith based in large part on reviews, we chose A-Max to rebreathe life into the floors. And we are thrilled beyond measure with the results! Our floors now look absolutely gorgeous! Where years of wear had left vulnerable patches and dullness to the floors, the refinishing has restored them to looking like new again. Brad was able to color match the stain of the original woodwork almost perfectly and the resulting look is simply beautiful. We are very, very pleased with their work and would not hesitate to recommend them to anyone - particularly to those with delicate projects. Observations: They were punctual each day, maintained a clean work place, were respectful of our home and pets, and kept us informed of each stage of the process along the way. read more