This is my first year to us A.M services, although I don't understand the name of the company. I get invoices and all information from D.J.s Landscape Management. The service is horrible, the manager told outright lies. I got an invoice for $1,128 claiming they plowed and salted the property I manage on five different days. They only plowed once, after I called and them repeatedly. They did not clear my sidewalks until 72 hours after the snowfall, and in Ann Arbor sidewalks must be cleared or you get fined. Horrible, horrible company. read more

One of their drivers hit and damaged my car. I was told to get an estimate and they would take care of it. Three months later and a lot of run around they are not going to take of it and won't return my calls. BEWARE. DANGEROUS DRIVERS. They service ANN ARBOR PUBLIC SCHOOLS. Watch out for your children. read more

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I've been a customer of AM services for 3 years getting snow removal and landscaping at two properties. But I would NOT recommend this company to anyone looking. I'll explain why. As I stated above, I own two rental properties in Ypsilanti, that got snow removal and landscaping services. Over the past year, I had begun to notice lapses in service frequency (I don't live in Ypsi but would make frequent trips). It started off small, I would come by in the days after a large snowstorm after this brutal winter and the driveways wouldn't be plowed, I thought, "Hey, brutal winter they're slammed, they'll get to it". I would check in with tenants who would inform me that the driveway is still not plowed, yet, like clockwork I would be billed for multiple visits. I let it go, after all tenants, especially college aged tenants can be unreliable. Cut to just this last month. I was growing suspicious after several of these plowing incidents and I wanted to be sure I was getting the landscaping service regularly. I set up to have the grass cut every 18 days. I informed my tenants of this new schedule. When I checked in with my tenant on June 30th, I was told "they just came to cut the grass and that's the first time they've been here since the Friday before Memorial Day." Yet, when my bill came, I was charged for 4 cuts at each property, with each service being performed exactly 18 days apart. Almost as if the billing was done automatically, regardless of any weather events (rainstorms?) that might have occurred on those days. When I received the bill I called and asked to speak to the GM, when I brought this to his attention. He was clearly annoyed. First he informed me that the cuts had indeed been performed every 18 days, and that due to the rain, the grass had merely grown quickly. When I said that that may be true, but wouldn't the grass still be cut back every 18 days, and that if the growth was indeed that drastic wouldn't my tenants have noticed it when cut? He snapped back that "well when it gets that long we just cut it so its longer" which to me made no sense because again, 18 days later, the grass should have, at that point been cut down appropriately and again been noticeably shorter to anyone living there. Perhaps I'm reading too much into it, but the GM's attitude on the phone really rubbed me the wrong way, especially since i've been with them 3 years and had multiple services with them. What happened next really set my BS meter off though. The GM simply said "Well, we'll refund you for two cuts and we no longer want to do business with you"!!! I mean OK that's certainly your right, but I am a paying customer who pays on time each service as they have my cc info on file, and have been with them multiple years, on multiple properties, having multiple services performed. I've never called to complain about this before, and If I owned a business, I would want to keep all the customers I could. Unless the economy in SW MI has changed drastically for the better... I would be interested in hearing from the GM's boss or any other customers who have had similar questions about the quality of service and if they have actually received services they paid for. In the meantime, avoid this company at all costs, there are major red flags here. read more

I'd give them zero if it was available. I'm so tired of their petty, childlike retaliatory behavior for canceling our lawn and snow contract with them. Unfortunately a couple of commercial accounts next door still use them and because of this they take the opportunity to dump snow on my driveway and sidewalk. This has been going on for the last 4 years with numerous complaints, sometimes with a lackluster apology on their part, but it has started again. Hopefully video evidence will inspire the commercial company to look for another vendor and I'll now pursue what options legally I have with the video. read more

I was receiving regular lawn mowing service from them, but I had to terminate it. They mowed over a small bush, replaced it, then later they mowed over that same bush (the one that they planted) again. The second time, they gave me a small credit (slightly less than the cost of the bush) and did not replace it. I wanted them to replace the bush again, not give me a partial credit and put the burden / time of fixing their mistake (purchasing a new bush, removing the roots of the old one, planting the new one, etc) onto me. They did not return my many phone calls, and they billed me for additional services that I had explicitly refused (I am not sure if they actually performed them). Their workmanship is shoddy. They have not repaired the damage they did to my property and to this day they are not returning my phone calls / voice mails. read more

I've been using AM Services for two years now, and my once-crappy-looking yard is now pretty spiffy. And that's all thanks to AM. The guys who come to do the actual work--as well as the office staff (Crystal, I'm talkin' about you!)--are always willing to talk about special requirements, ways to improve the yard, help for my long-neglected trees. I think their prices are reasonable. Not as cheap as having your neighbor's slacker kid mow your lawn, of course, but the results are a whole lot better. This is a really good company, staffed by people who really care about what your lawn looks like. read more

We've been using A.M. Services for three years and can highly recommend them. They have always done a great job for both lawn service and snow removal. They offer prepaid plans and some ala carte plans so that you can cater the service to your particular needs. The workers have always been respectful, efficient and good at what they do. Two years ago there was a ton of snow, they were out each time before we woke up, and did a great job. Their prices are very reasonable also. They do sometimes call to offer additional services, I've found it easy to just say no when I didn't want anything extra. We will continue to use their services. read more

Avoid this business. Wish we could get a refund because we paid for services that we are not receiving. Paid $700+ dollars for snow removal this winter, and we have had ONE snow storm that required plowing ... only one storm, and we have to call and call to get someone out to our home to plow the driveway. seriously? and even then, the plows don't show when promised. This company used to be prompt and effective, not so much any more. poor management. work with someone else if you want snow removal. read more