Trust the reviews. They just defrauded us. My home warranty contracted them to install our AC. AC was purchased by the warranty and was ready for pickup and they never picked it up. The supplier cancelled the order after they no-showed. Went completely dark and never picks up the phone. Warranty company had no way of contacting them. There's a reason their yelp page is unclaimmed and they have no web presence. If your warranty assigns them as your contractor, BAIL IMMEDIATELY. read more

Horrible service, they were scheduled through my home warranty company. Never showed up to do the repair, after someone else came and did the work they showed up out of the blue pretending they weren't in the loop. They do this to just collect the $100 service request charge that the home warranty company charges the home owner. Complete frauds and useless as a HVAC company. read more

These people are either crooks or the most incompetent hvac servicemen of all time. AHS sent these guys to look at my AC. Technician checked the roof unit, said there was no issue there. Then checked my electrical panel and said problem was from the panel at my house and I need an electrician. When a separate electrician came (3 days later) he said the wire on my AC unit was physically disconnected, and the electrical panel at my apartment did work. How the technician missed a literal physical unwiring on the AC unit is beyond me. Any one assigned these guys from home warranty (cause I know no one will actually hire them off their reviews) do yourself a favor and call and plead with your warranty to assign you a different vendor read more

These guys are fraud. I am filing a complaint against them. First american home warranty send these guys to inspect the hvac. A guy shown up and I asked him if he can wait 15 minutes inside or outside so that I can finish a meeting I am attending from office. He told he will go and inspect the system. I said ok and asked him to wait for me if any help needed. He did a falsified report saying coils are damaged without even going in and checking anything. I am sure these guys will fraud any one like this and I don't need this contractor to touch my hvac system anytime. Glad that I am able to get a documented evidence of their falsified report. Never allow these guys to get in to your home. Untrustable to the core. read more

Absolutely horrendous - referred by Fidelity National Home Warranty - both are TOTALLY non-responsive. My husband and I are 77-81 years old and have been without air-conditioning for over a week. AGE Mechanical came out for 10 minutes and did nothing. AGE will not return phone calls , to come back out and repair. I am left on hold for hours with Fidelity National Warranty- and this is their EMERGENCY number. I don't know what to do. They both are crooks. Don't even think about contracting with them. read more

Great service. Igor came out in fixed our broken AC really fast. Just in time for the July 4th holiday. Fast, friendly and efficient. Very happy with their service.... read more

A.G.E. Mechanical in Van Nuys is WONDERFUL!!! They are extremely professional, highly experienced, efficient, courteous, came on time the very next day after I called, and fixed my heating and air conditioning unit in less than 30 minutes. Vladimir was terrific and double checked everything to make sure it all worked. He had the correct part to replace and I'm THRILLED! Tatiana, who scheduled everything was so nice and helpful. I wouldn't go to anyone else but A.G.E. Mechanical. I feel SO lucky to have them! Thank you so much, Kathy Memel read more

Possibly the most professional and courteous service we've ever received when hiring companies to do work around the house. Great communication. Timeliness. Quality of work. thank you very much, we were very impressed. read more

My air condition when off then I call them and fix my air condition in a very professional way customer satisfaction 100% thanks A G E

The bottom of the barrel, terrible, just terrible. Their tech showed up for 5 minutes tops, did not even look at the problem but still charged for a visit. Complete waste of time and money. Their invoice did not show their contractor's license number which was strange. I decided to check their contractor license number and if there are any complaints to the state of CA Department of Consumer Affairs Contractors State License Board. I searched for the license number by this company's name and it was no license! Here is how to check if a contractor is a licensed contractor: https://www2.cslb.ca.gov/OnlineServices/CheckLicenseII/checklicense.aspx Do not recommend! read more

Been working with this company through my warranty provider. Horrible horrible company. Have come out to my house twice to fix my AC, said it was some sort of pressurization issue, complained about a hurt finger and that he was hot. Issue still not resolved and company now says its a maintenance issue that is not covered under my warranty. Former worker is now out of the country and the rest of the employees can't seem to understand what's wrong. AVOID AT ALL COSTS. read more

I was forced to use this company through my home warranty company (First American Home Warranty) that I would also rate with 1 star. When AGE was first assigned to come to my house in July. I would never get a return call from them. I had to go with an independent company. That company found many issues with my system but First American Home Warranty, thought that company was too expensive so they now reassigned the problem to AGE. The other company had done a full leak test and found leaks in the coil on the inside unit. There were also an issue with my AC kicking on if I only turned on the fan. Ok, the AGE guy shows up. Vlad or something. Appointment was at 7-7.30a, I thought great I got the first appointment. He shows up at 6.30a - good and bad. Early/on time but I'm still sleeping. He tells me he has another appointment at 9a he has to go to that's why he showed up early. I show him the issue and I told him what the other company had already done. Vlad is pretty much telling me, in a very heavy Russian accent, I don't know what I'm talking about and starts to giving me faces and shakes his head like I'm stupid. I'm not stupid, two engineering degrees, IQ at 168, been running and building multi million dollar business. Out of the two of us I think I have an intelligence edge, I could be wrong but........ Vlad gets working and tells me it's he thermostat that is broken and that he does not have one so he's pretty much ready to go after 5 minutes. I say, nope, not the issue. I said the last company switched the thermostat out with my 2nd unit thermostat and my 2nd unit works fine that that said thermostat. I can see is face goes ...fxxk...I tell him he better go back to work because we also have the leak issue in the coil. After 45-min an hour he comes triumphantly and proclaims he fixed it. I say great, lets look at it. I go over and sure it looks alright but I know there's a delay and lag if you switch in-between the modes on thermostat. I said to Vlad you're going to have to wait for 5 minutes to let the system reset and then I go through the modes. Of course when I wait for the 5 minutes and then go through the modes....the same problem is there. Vlad is now pissed but have to go back to the system he comes up with a workaround solution but without fixing the problem I let it go because I don't think he's capable of fixing it....maybe he is but it was clear he needed to get out of there. He walks out to the outside unit and says he's going to look at it. I walk out with him, he sticks a pressure, gauge on the unit and says it's fine, no leak !!! I asks him how he knows that, since the first company had to pressurizer and refill the system just 10 days prior. PLUS I have pictures of the dye test showing a leak. He gets really flustered and looking at his watch. I tell him to wait and I will go and get the pictures of the leak test. What I do instead is I call my home insurance company again and get hold of the supervisor. I tell the supervisor that Vlad is refusing to fix the leak. I get him and Vlad on the phone. Vlad tells the supervisor that he was not told of the leak anyways so he as no equipment with him. I ask Vlad to look at his work order and he refuses me to look at it.The work order has the double sheet, top white, bottom yellow, he refuses to give me my yellow copy. Vlad says he doesn't know what the other company did maybe they fixed the leak, which they did not I was there the entire time and that company gave me a proper estimate of fixing my system properly. I show Vlad pictures and the that other companies assessment of the issue. Maybe Vlad can not read because he still goes on with the same argument. Then he says he can't fix the issue because he does not have any equipment with him. I look back at his huge flatbed truck that has the built-in cover and compartments there are tons of equipment, maybe he does not have soldering equipment....I'm a guy that happens to like to do work around the house...not AC it's too hard....but I have a ton of gear so I tell the guy. I have a few soldering systems, electric gas etc...that he can use mine. Then he says he have to run another leak test before he looks at it and he does not have his leak test gear...again I show him the pictures that clearly shows the leak...that test was done 10-14 days ago. He just stares at me now - he's pissed. Fixing leaks properly is a dirty and tedious job. I say, lets go and look at your truck, I bet you have the equipment and I know what it looks like. I say lets open up your truck and look at it. He gets furious and yells at me "ARE YOU THE FXXXXING EQUIPMENT POLICE" he picks up his gear walks/jogs over to his truck and just leaves. The supervisor from the home warranty company is on the speaker phone the entire time not helping me. I will write another review about them once resolved.....if ever.Their name is First American Home Warranty and this issue have been going on since 7th of July it's now 31 of August. read more