Went here today and Tom was friendly and very helpful. He went the extra mile. I will be coming…read moreback.

From the owner: We take pride in your ride. Washing vehicles to meet the customers satisfaction. Customer service…read moreand satisfaction is our #1 goal.

My cars always come out looking like new. The guys/gals that work there do an awesome job.read more

This is the only brush tunnel wash in Grayling…read more With that being said, I pulled into today with an uber salty and icy car. I had driven up north in a near blizzard and my car looked atrocious. I mean, I couldnt even tell the car was hunter green under all that junk, it looked like a christmas cookie with dates in it...lol. At first I missed the driveway, its in a weird spot. Anyways, I did a big U-Turn on the road (hey its Grayling, you get away with that stuff here) and went back. I pulled up and the door was down. Seeing that its winter, they are probably trying to keep their equipment and tunnel from freezing. There is a sign to honk, and I did. The door opened and a younger lady greeted me, and I pulled in. The door shut behind me. This is where the party began!! Just kidding, there was no party. Well, unless you count me whipping out $7 (They have 2 options; a $7 wash, and a $10 wash that includes more options such as tire treatment, etc.). I commented "wow..car washes arent cheap these days!" to the attendant. That must've been the catch phrase of the day because she then handed me a business card with a free upgrade to the $10 wash on my next visit. Score! Turns out, the attendant signed the back of the card "NM". I look at the fron of the card and she appears to be the owner. Whoops, hope I didnt offend her or anything. Either way, she was very pleasant to me and did a great job prepping my car. The equipment looks like its being maintained and the tunnel itself was fairly clean looking, given its winter. You get a fair amount of soap sprayed on the car and the brushes that clean your car do not hit to hard. Sometimes I feel like those things are going to break my windows "FWAP FWAP FWAP FWAP". No wonder babies and dogs hate carwashes..lol. Anyways, Im digressing. I got to the end of the tunnel and a guy is waving me forward. Even though you get a heated blow dry at the end of the tunnel, the guy also hand dries your car!! And he did an exceptional job. I mean, some people down state where Im from REALLY need to take notes from this guy. I got out of my car and was very impressed - no salt streaks (from salty crap stuck behind the mirrors, rear lights, etc), no ice or snow, no slush buildup at the bottom off the rockers... the car wash did a fantastic job!! I drove the car back to the cabin (~25 miles) and the roads are very slushy up here. I got to the cabin and barely anything had 'stuck' back onto my car. Nice. My car looks great, every aspect of the exterior is clean - even my rims look great. I NEVER give 5 stars either. Check my reviews. But Northstar Carwash has most certainly earned it. And to the owner (Nicole?) Thank You - I will definitely be back!!

I have been using Wash N Go in Cadillac for several years. While the pre-wash done by staff has…read morealways been subpar, I continued using them out of convenience. In December, I went through the car wash and something struck my windshield, causing a completely smashed area and a large crack across the front windshield. I immediately pulled around to the office and reported what happened. I was asked to fill out a damage report, and staff took photos of the damage. The office manager reviewed the video footage and told me he clearly saw where it happened and that the company would be in touch within a week to take care of it. Weeks went by and I heard nothing. I repeatedly followed up both by phone and by stopping in three separate times, but was never given an answer or a contact name or number for ownership or corporate. Today, when I called again, the manager simply said the claim was denied. The lack of communication and accountability is extremely disappointing. My wife and I have canceled our service and will never use this company again.

I have 3 vehicles going thru your car wash , your services n washes have gotten worse by the years…read more. Your staff is always in hurry to get the vehicles in, not caring about rinsing the salt or mud off your cars or trucks . Then just lately your car wash has been shutting off as you in the middle of the wash .Last but not least your monthly rate have gone up without informing us .

Great price, only $2 for self serve for something like 3 minutes or so. $1 for vacuums and the…read morevacuum lasts 5 minutes or so which is great for a small car like mine. The self serve has different options like spot free rinsing, foaming brush, car wax, it has a pressure washer too in addition to a wheel cleaning formula. It's a pretty great place for a car wash.

Yeah so I came to the car wash put my credit card in, get the most expensive wash, go to pull in…read more-nothing happens. I back up and pull forward still nothing. I was desperate for a car wash as I was just headed out of town I just drove 25 miles to go to this car wash. But I see that something isn't connected there's a loose hose or something not connected the two pieces are sitting there. So desperate as I was I went into the other car wash cave put my card and get the most expensive wash same thing- nothing. So now I'm really mad I get back in my car once I get out to make sure everything seems fine, call the car wash that supposedly is open 24 hours. The number I called was disconnected and said there was a new number ,I called a new number and hat was disconnected!! and then I find an email so I sent off a long email absolutely no response. Went in there five times after that couldn't find anybody still couldn't find a phone number and I still am unsatisfied I absolutely do not recommend this rip-off car wash.

i have been going here for many years and probably 5-8 different trucks. great fast service,…read morefriendly. best of all they offer many services. many i have used like diff oil change, wipers etc. A+ thank you all.

They are fast and efficient at Performance Plus, but my problem with them is their pricing. It…read moreseems very much like bait and switch to me. I've been there three times in the last several years, and this has happened every time. First, they say the vehicle takes one more quart than what is included in the price (we have a mini van that doesn't require more than any other normal vehicle). Okay, that cost a couple of more bucks. Then they have all these fees they add on, and by time they are done, you will pay $10 more than the advertised price for your oil change. I'd much rather they just posted the actual price rather than this bait and switch approach. Fool me once, shame on you, fool me twice, shame on me, fool be three times, I'm done with you.. I can go to Walmart, be given a price, and that is the price I'm charged when it's all said and done. You've lost a customer because of your pricing.

Terrible place rude as hell, and I believe they mess up your car so u can bring it back .read more

We were driving through town and our check oil light came on. We stopped in and they topped us off…read moreand were so kind when we were panicking! Such nice people and prompt service!

Disrespectful. Been to the car wash many times. Today so called manager tells me not to "fucking…read morefreak out about it. Okay. Is this how you talk to customers? Now I'm gonna make you famous. Former customer.

Two guys pressure wash before you drive through. Our SUV was filthy because we were on vacation and…read moredrove down a wild dirt road to see a lighthouse and this was the first food car wash we came to. Drive through & there are vacuums to use too. They did a great job!

Most car washes for 10$ use a brush on your vehicle not this place I should have known when I seen…read morea 56$ option that I was gonna get crap for 10$

Great car wash!!! I've been coming to Grayling 4 times a month for 10 years now and I don't know…read morehow I never discovered it before. I had a little time to spare and needed a carwash since my regular one back in Petoskey had been being maintenanced all week. So glad I did a search and found Dianes car wash. I'll be back everytime I come into town. At first when I pulled up it wasn't reading my card correctly. Then a nice man walked up and asked if I was having any issues. I explained That it hadn't read my card but that I was going to try it again but he kindly gave me a free wash without hesitation. How kind! Great Customer service is very hard to find... And the car wash seemed very well-maintained and clean and if he was the owner, he seemed very attentive to his car wash. Not to mention the price point as mentioned in another review! Great price, great service