My husband and I are in the middle a renovating a 130yr house and have two papillon-lab mixes (bred…read moreto shed). I would not be alive without Essie and her team. Every time I walk into my house after they come is joy. Every floor is swept and mopped spotless, all surfaces are dusted, everything is perfectly curated back into place. Also all her products are organic so safe for my family. I have exetremely high standards and tried three other companies. This one is the best. - Extremely clean, professional, and caring.

Essie was a lovely person to talk to and I enjoyed her prompt response. I was happy with how my…read morecarpet turned out, but disappointed in the rest of my house. I had just purchased a house. It was completely empty. Due to not needing to move furniture I would have expected this job to have been easier and all parts of my home flawless, given the price I paid. There was still dust on my blinds and counters and floors were not thoroughly cleaned. The toilets did sparkle and the house smelled clean, but other than that I was underwhelmed with the cleaning job. I paid for the move in cleaning service with an additional carpet clean. The service was $450 dollars, which was not cheap. I do admit there are several hard to reach places in my home; I wish during the estimate I was told these wouldn't be able to be cleaned and that I could have paid a lower price. I'd like to once again bring up that she did tell me if I was unhappy to tell her. I appreciated that comment, but I'm the type of person who wants something to be right the first time and not the second. I would use their carpet cleaning services, but not their house cleaning services again.

We needed a last minute cleaning because we were moving out our home and Chris did a great job. He…read morehad everything squared away by the time we got home from my son's practice and the place was spotless. We usually would do the cleanup ourselves but with our busy schedules, we figured it was best to hire someone. And, the price was truly unbeatable.

Absolute trash. I wasn't told about the 10 day policy, so when I returned to my apartment, it was…read moretoo late to fix allllll that was wrong. My carpet was soaked and smelled like wet dog. All of the stains were still on the living room floor. I ended up renting a carpet cleaner myself from Lowe's. Attached you'll see the pictures of the water I got AFTER their alleged steal clean. The women who answered was no help at all, and didn't even offer to fix the issue, as I didn't ask for a refund. I am disgusted that they basically soaked my carpets, left them, and behave like that's acceptable.

Billy and Kyle came over for a carpet clean and did amazing! They retouched everything I asked and…read moreit looks amazing! 3 dogs as puppy's, with many accidents, dirt, and grime and they were able to get everything up! I will be using steam Vac Carpet cleaners again! Very worth the money thank you!

Making an appointment was easy and the crew showed up on time. The price was fantastic. It's not a…read morebig house and there is a lot of uncarpeted area. But I included 3 8x10 area rugs. The estimate matched the final charges. I did include a tip because they did a great job and they moved the heavier furniture pieces I could not move as an elderly lady. Highly recommend and will use again. They charged at least 50% less than the other guys

From the very start, these guys were very helpful and fit me in their schedule in a timely manner…read more Bryan cane out, early i will say. I like that. The office called ahead of time to confirm appointment. From the time Bryan got there, till the time he left, he was very professional and knew exactly what he was doing! I had a few bad spots, thanks to our puppy, but Brian cleaned our carpet and even patched a few areas, and you can't even tell there is a patch. He did Awsome work. I didn't realize how dirty the carpet was, but, it looks like New Now!! Its clean and even smells clean! This is a locally owned small business and I am so glad we found Bryan!! I highly recommend these guys!! Oh, and excellent price as well!!

I made initial contact with Pro Clean on November 24, 2025, after a leak was discovered behind the…read moreshower walls in our master bathroom. The initial crew was outstanding--knowledgeable, responsive, and professional. Timmy and William, in particular, were exceptional. Unfortunately, the positive experience ended there. Customer service, communication, and overall follow-through quickly deteriorated. On December 31, Ryan and another representative came out to conduct estimates and measurements, assuring me the report would be submitted to insurance within a few days. By January 25, I had received no updates or documentation. After contacting USAA, I learned they had not received anything either. When I followed up with Pro Clean, I was told, "There is no good reason it wasn't submitted, it just was not done," but was assured it would be expedited. I also left a voicemail for the CEO expressing serious concerns about how business was being handled and never received a response. Eventually, USAA received the estimate, but it contained duplicated line items and pricing discrepancies compared to the original assessment. This caused further delays while the adjuster waited for clarification from Pro Clean. A partial payment was eventually issued for deposits and materials. On March 12, I made the remediation and 50% deposit payment. On March 24, I followed up with my project manager regarding discrepancies identified by USAA and was told the information had been forwarded to Ryan on the estimating team. As of today, April 14, 2026, I still have a gutted master shower, no meaningful communication from Pro Clean, and no response to additional voicemails left for the CEO. This level of communication and customer service is unacceptable. As a military family, we have lived in multiple states and countries and worked with many companies. This has been, without question, the most frustrating and disappointing experience we have encountered. Zero stars. Avoid this company after initial water mediation.

Really appreciate another excellent service call by Collin and Andre. Office staff is equally as…read moreprofessional and responsive as the technicians.

Do not use this service. He tried to bill me for a quote. I never signed a contact with his…read moreservice. He threatened me for cancelling cleanings that were scheduled for more then 30 days out. He wanted to bill me for a walk through, his time and typing a contract up. He told me I would have to talk to "William Baker" and he was sending him to deal with me. I had to block him from my phone. Unprofessional is an understatement. Scary and unstable is a better description. No one should feel threatened because they decide to go with another business.

Terrible cleaner. Said he was coming with another person, but only he showed up and then he told my…read morehusband he had to up the rates since it was only him. That's bad math since it's going to take one person a lot longer. When I arrived I couldn't tell that anything had been cleaned. He was here for 5.5 hours and I had to clean everything again after he left, which I did much better and it took me only 2 hours. He showed up with a few rags and a bottle of glass cleaner and kept asking to borrow everything. He came to us twice saying he was all done and we would ask if he had cleaned the baseboards we had asked him to clean or the shelves we had asked him to clean, or whatever, and he would say, "oh, no. I forgot about that. Guess I'll go do that." And then he still wouldn't do it. This was a totally empty house we just had renovated and all it needed was the shelves and baseboards wiped down and one bathroom cleaned. The bathroom was cleaned, kind of, and that was all he accomplished for $220. I really wish I had told him we would just stop the clock and he needed to actually go clean what he had been working on, but in the end I just told him he should go. Do yourself and your wallet a favor, find someone else. I think the previous reviews are faked, seriously. EDIT: Patrick called me almost a month later, I thought perhaps to apologize or make it right. Instead he was very confrontational and then he sent me a text message saying, "If you don't remove the review your [sic] going to have deal with William Baker." He then continued texting me and threatening me. Saying, "Okay Valerie now your [sic] going to have deal with me in person" and, "Take the review down or William is going to be all up your business. Make it a priority." And finally he threatened to put unrelated bad reviews up about my property on VRBO, saying, "Okay then I will put bad reviews about you on VRBO." (I'll attach screen shots as proof.) STAY AWAY FROM THIS COMPANY.

Very trustworthy and dependable. Cristina comes every other week and does basic cleaning throughout…read moremy home. A deep clean is available and it's a good way to begin their service. I'm very happy to recommend them.

My wife and wanted to start having our home professionally cleaned twice a month. We hired one…read morecompany that charged us for a deep cleaning first. We weren't very excited about the service so we hired this company to try them out. What a difference. The ladies came in like a cleaning tornado. Made the house sparkle and made the other company look like amateurs pretending to clean. Great rates, professional service. Highly recommend this company. Author David Moon Books on Amazon Zomosapiens Scales of Justice Pickle's Pickle

I used 2B cleaned again and again I was not disappointed…read more Brittany and Brandon are very very hardworking. They communicate well as to when they will arrive. They bring their own cleaning supplies and tools. I appreciate how hard they work.

I contracted this service for a deep clean and they called at the last minute saying they couldnt…read moremake it. I rescheduled and they didnt show at all nor give me a call that they were not coming.