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A Change In Direction

5.0 (1 review)

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6 years ago

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Advanced Behavioral Health

Advanced Behavioral Health

2.4(18 reviews)
2.2 mi

ABH is not responsive when it comes to communication about services. We had difficulties getting…read moreservices for our son, which included a nonresponsive scheduling team, lack of communication regarding when the services would beginning, and then total abandonment of care. They told us they would not longer offer us services and then did not respond to my email to inquire about it. Very bad experience for our family.

To get straight to the point, my family has been utilizing ABH services for both of my children…read moresince 2020, for speech, OT, and mostly ABA therapies. And we have had a great time working with the ABH team and seen great progress with our children. During the pandemic we had to telehealth sessions with the therapist where they would provide instructions, and they would observe us carry out the instructions, and provide feedback. This took awhile for us to learn. Once they started to allow house visits and in-clinic sessions, we saw greater improvement in our children. Typical sessions would be an hour or two, and the last 15 minutes would be for them to take notes and go over anything that happened during the session. We would typically have 2 to 3 therapist throughout the week, one main therapist that had more experience than another 2 that were just beginning their career and followed out the program plan. There were times where the therapist would leave the company or we would switch some therapist out that fit better for our child and all that was expected. Overall, its been about 4 years, seen great progress with our kids, and enjoyed working with the ABH team.

Nautical Wellness Center

Nautical Wellness Center

4.5(8 reviews)
2.0 mi

I think when people are looking to send their loved ones to a treatment facility, they would be…read morelooking for a place that is professional, the therapist and staff are caring and helpful. That the program is structured and obtainable treatment goals for the individual and family. The staff to have years of experience and expertise to work with a wide verity of patients while maintaining a safe environment that allows for change and personal growth. This is that place. I've had the pleasure of seeing multiple people go through this program and leave better people. One thing I must point out about any treatment facility is that people do not come here because things were going great. People come here because most of the time their loved ones see they need help but often the person coming here can't see that or accept that yet. My opinion is that therapy is going to be uncomfortable because it's challenging you to work on yourself. But good therapy lets you know that you will not be judged but loved and there's a light at the end of the tunnel. Nautical wellness has good therapy and an excellent program.

Nautical Wellness Center is a facility that you can trust. In this arena, you really need to be…read moresomewhere that is run by caring and honest people with experience in the field. You will receive that here. The staff are very kind, compassionate, and knowledgeable. You will find help and support at Nautical Wellness Center.

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Nautical Wellness Center
Nautical Wellness Center
Nautical Wellness Center

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Orange Coast Psychological Associates - Office

Orange Coast Psychological Associates

5.0(1 review)
1.2 mi

As a long time patient and general "participant" of therapy by psychological professionals, it's…read morescary to have to find a new therapist after your previous long-term one retires. I get made fun of for how much research I do whenever I am searching for new services, professionals or establishments. However, it's those same people that will contact me to find something FOR THEM because they know I find only the best because they deserve the best. I chose Dr. Tracy Mason, Psy.D initially because she had so many specialties that didn't even pertain to my needs BUT did interesting enough DID include ALL the ones that I needed that were mental illness related and other psychological challenges and personal growth issues. Also, I appreciated the fact that she was "client centered" and "tailored treatment to the individual's needs" was exactly what I was looking for. As a Cali girl it when then of course her impressive education at the finest campus' in California. From the first email sent to the website contact to inquire on new patient acceptance and availability to walking out after my session I can tell you it was the most positive, warm, comfortable, fulfilling, validating and hopeful experience in every way. Lori was friendly and helpful getting me set up with the administrative end of. The front office was so warm, friendly and welcoming upon my arrival. My fears and anxiety were immediately put at rest the minute I met Dr. Mason and I got to choose where to sit in her office (which was very inviting). Dr. Mason is extremely knowledgeable, professional, warm, empathetic, inquisitive and patient. I'm "a lot" especially at a "first" appointment but she showed her true skills as a Psychological professional being able to tactfully guide the session. The way Dr. Mason was able to work with me in that first session said a lot, and it eased me and gave me HOPE. I knew at the end of the appointment that I wanted to make another one the following week, same day same time. And I was relieved to know in my psyche and my heart that I now found my new long-term Psychologist. Thank you Orange Coast Psychological Associates, P. C.. Thank you Dr. Mason. :) - Julli

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Orange Coast Psychological Associates - Office

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Office

Andrea D Schoon MA LMFT Marriage and Family Therapy - Waiting room

Andrea D Schoon MA LMFT Marriage and Family Therapy

4.7(15 reviews)
3.7 mi

I have worked with Andreas for several years now and I have never felt better and grown so much. I…read morefound her to be not only be professional but also compassionate, kind, and easy to talk to. She creates a safe environment and helped me better understand myself. While progress took time, I felt supported throughout!! I would recommend them to anyone seeking a thoughtful and patient therapist!

Beware. This therapist left me with a therapist, patient relationship tarnished forever... a…read moretherapists office should be one where you feel safe and able to express yourself freely and privately. Most importantly, privately. This therapist gave me confidential agreement paperwork to sign that is a privacy document between her and I, but the issue is- she never signed her portion.. so anything that was being said was to be shared with whomever was paying for my counseling which was my aunt. My aunt used to pay for my sessions with this Andrea Schoon and then Andrea would then go and tell her all of my problems and personal issues. They were being told behind my back because I was aware by the knowledge my aunt had.. it was actually wild. It was really the biggest shock to me that when I brought it up to Andrea. Which is how I found out she never signed her side of the paperwork. This was a GIANT problem for me. Just the trust it takes for someone to sit down with someone, a stranger much less and talk about themselves, their issues and wanting to feel safe in that environment. Then to find out it's all actually all exposed and out in the open. Truly this is the most horrible thing you can do as a therapist is break a patient, therapist confidential agreement, so I would caution you to work with her and or her practice. Mind you, this happened to me when I was in my early adulthood and really finding myself as a woman / navigating complicated feelings of leaving home and starting college and navigating a tough relationship. Took me literally over a decade to talk to another therapist due to the trust damage that was caused by you, Andrea. Why am I writing this now? I am transitioning to a new therapist and it's been less than easy with my insurance which is PPO, for an in person therapist so I came to yelp for a suggestion. Then I saw this 5 star rating and began to laugh once I read the name. AGAIN. Trust at your own risk!! The information you share here is NOT safe and possibly not just going to stay between you and your therapist. My sister can write a review as well. I'll discuss with her since I'm not the only person this happened to.

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Andrea D Schoon MA LMFT Marriage and Family Therapy - Kids and teens therapy room

Kids and teens therapy room

Andrea D Schoon MA LMFT Marriage and Family Therapy - Individual, couples, and families therapy office

Individual, couples, and families therapy office

Andrea D Schoon MA LMFT Marriage and Family Therapy - Huntington Beach location

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Huntington Beach location

Alexa Rodell, LCSW

Alexa Rodell, LCSW

5.0(2 reviews)
2.9 mi

I waited on a list for months before Alexa got an opening to have me. I knew when I saw her website…read moreshe was the one for me. I didn't want anyone else but her, and my instinct was right. I came to her with a heavy heart, broken dreams , and I was lacking confidence in my ability to have a fulfilling life. I thought I was truly doomed to live the same life and never grow before I met her. my time with Alexa was only 6 months but during that time so many issues I felt I had were suddenly disappearing. She helped me dive deep into my soul and see certain things I couldn't see before. She let me be myself fully, never judged me at all, and she helped me blossom into the woman I am still turning into. My life went from one way when I started with her, to a completely different way by the time I left. I only left because i got pregnant and moved. So I couldn't see her in person anymore. Otherwise I'd still be with her. Alexa, thank you. You are so special and wise. You made me feel like you were a long lost friend I have known forever. I believe your the reason I am married now and have a baby on the way, Which was all I really ever wanted, but didn't think I could have because I truly didn't feel I "deserved" a normal, healthy life. I was wrong, and you made me see that. Thank you for the time we shared, you are a ray of light and you forever helped me change my path. I will always remember you, thank you Alexa.

Alexa is awesome at what she does, she's helped me a great deal in the time I've seen her.read more

A Change In Direction - c_and_mh - Updated May 2026

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