Had an active misfire, got it towed over here and I was super happy with the service. Had my car…read moreout by the next day, Frank called and suggested some more work, but was not at all pushy on it, and was transparent the whole way. Frank is a stand up dude, and they do quality work there. Everyone I talked to was super cool and professional. I got a follow up call a couple days later to make sure everything was good. Will be bringing my car back for routine maintenance because

The owner worked it out with my husband. Took a little while but hey things take timeread more

We couldn't be more grateful to Tech who helped rescue two stray kittens from inside our vehicle…read moreengine area. He was punctual, focused on task, professional and quick to remove belly pan, extract kittens and reinstall belly pan. Price to save these babies was worth the price. My husband and I would definitely contact this company for future car repairs but, hopefully, no more cat rescues.

Extremely poor scheduling and customer service. I scheduled…read morean appointment and never received any confirmation or text reminder. On the day of the service, no one showed up. When I called the number listed on Yelp, I was told that my appointment was actually set for a completely different date and time than what was shown on Yelp. I gave them the benefit of the doubt and rescheduled for a new date and time. Once again, no one showed up, and I didn't receive any text message or update. I've called multiple times and sent several messages with no response at all. This level of communication and reliability is unacceptable. Be aware before booking--very bad scheduling and customer service. I would rate no star

This used to be a reputable shop when the father was in charge. Since the kids have taken over…read moreit's been low quality service. The 2 mechanics working there are maybe 24-25 years old. A lot of learning to do before they run this business to the ground. The guy in charge Arvin (oldest son) is a thief and a lair. Charged me 800 for an oil change and didn't even do the grease service.

Great people here. I was traveling through town and had a fuel issue on my truck. They had it…read morefigured out in less then a hour and I was back on the road. Anthony is knowledgeable about big trucks and worked hard for me. They also sell rebuilt engines and transmission and any engine part you need if you are in need of big truck service and repair. i highly recommend this place. The rate is reasonable too. A+++ the work was also performed on a Saturday when everyone else said they couldn't do it

Word's of advice to everyone if you care about your car & families safety stay away fromThis shop…read moreis a big joke, I advise you to do your research before bringing your car to this shop. The owner James has his family working for him & the family employee's do not test drive the vehicles before they give you your car. We had our Honda prelude engine worked on we were given our car back. When we took our car to the shop everything was working on it. When we got our car back the check engine light was on, the AC wasn't working. We took it back so they can correct the problem which the AC still wasn't working & the check engine light came back on. So we took our car to a family own shop which they are very honest & they show you the old parts that they replaced. Well the work that Baselines Auto repair had done on our car was trash. Baselines Auto Repair had liquid welded the manifold & it also had screws that did not fit. Our new family owned shop had called my husband to show him what Baseline Auto Repair did to our car. We had to buy a manifold because of the weld & screws that Baseline Auto Repair had put on our car. Baseline Auto Repair also made all the freon from the AC escape so our AC wasn't blowing cold air. This isn't the first car we had taken to Baseline Auto Repair they also did crappy work on our other car. So please don't take your car to them. They do crappy repairs & if you do take your car to them you have been warned. I am providing a picture of what crappy work they did to our car.

Owner talks a good one but when it comes to completing the work, it's never completed fully. They…read moreskipped around stuff so many times. They offer good deals for a reason but it's not worth it. My car continues to have issues thanks to them. Go somewhere else.

Chris helped resolve the issue we were having with our truck. Great customer service,!read more

"Hands down the best truck and trailer repair shop in San Bernardino…read moreIf you're a fleet manager, an owner-operator, or just passing through I-15/I-215, this is the spot you want in your contacts. Highly recommend!" whether it's routine maintenance, emergency roadside service, or tracking down hard-to-find parts. The shop is clean, organized, and built to handle big rigs fast. OEM PARTS

I took my 2006 Honda Ridgeline to them to begin with. I had a catalytic converter issue with bank 1…read moreat least that's what the computer told me. The mechanic says well let's get it on the thing leave it with me for a day let's make sure that's all you have to do fine give me a call back hey yes it's Bank One order the catalytic converter $2,500 later have them put it on. Which was fine new light comes on thermostat issue took care of it two days later Bank two light comes on for catalytic converter. I didn't say much about it but I thought he was supposed to go through there really good to make sure that I wasn't paying for Bank One for no reason. As if I didn't learn my lesson brought the truck home dealt with it the way I needed to deal with it fine Bank two's bad I'll figure it out took my 2013 Lincoln MKS into the shop because it had a bad water pump. Have the tow truck deliver it when they delivered it I was there when he delivered it sunroof was closed they called me a week later and said my car was ready got in my car mechanic comes out of the back and says hey your sunroof won't close it was already closed when it got there fine didn't really worry about it too much maybe it's my issue put the car in the garage didn't take the car out until the Saturday afterwards for a friend to close my sunroof until I figure it out manually which I still haven't figured it out. It starts getting hot outside so I turn my air conditioner on guess what my air conditioner doesn't work now. Every time I said something about something being wrong with the sunroof or even the air conditioner which remember I didn't even make complaints about them not catching Bank too on the truck the mechanic says oh well the job that I had to tear half your engine apart and look on and grab your water pump from the inside which cost you $2,700 had nothing to do with the air conditioner which means he did not take a belt off of the air conditioner motor he did not touch the clutch or any of that that's what that means right so my air conditioner doesn't work. These guys are scams these guys will get your money these guys will complain and say that it has nothing to do with whatever they did when it definitely does they will never ever ever take responsibility for anything they do to your vehicle you will just be bringing your vehicle back in for them to fix it for an extra amount of money I overheard a conversation where the guy called and said you did my transmission a year ago can you take a look at it he said oh boy it's been a year yeah for $1,800 not bring it in not it could be my fault not let's see if I did something wrong nothing. So I'm going to get on High Desert Deals I'm going to get on high desert mechanics I'm going to Rally everybody together that's ever had a problem with this company from past and future and now and do something about this. After issuing them $6,000 between both cars not one mechanic said let me lift up the hood and see if I blew a fuse if I messed up the clutch in the air conditioner while taking off half of your engine to fix the water pump as far as they're concerned whatever job they did had nothing to do with what's wrong. I will also be going to Bar so if anybody has had any issues and would like to get together with me let me know. And don't be scared don't be worried about anybody retaliating against you because don't worry I got this

My parents brought in their 2015 Chevy Suburban after it gave out. Their trailer hitch cover was…read morestolen while under the care of Five Star Transmission. We have photo evidence that while the car was in their care/shop it was WITH the trailer hitch cover intact. The owner refused to take responsibility and was rude saying "well what do you want me to do". Then claims "this is what happens when I help people". Sir, you did not help anyone you were paid $5,500 for the job. The least you could do was replace a trailer hitch cover that was stolen under YOUR CARE and at YOUR shop. He claimed that he was going to look for the cover and ask his guys, and when my dad called back he got argumentative and supposedly no trailer hitch cover to be found. The 'help' they claim they did was them holding onto our car. We brought the car in and after getting the estimate from the shop and talking to our extended warranty, we couldn't afford the $1.5k something difference the warranty wasn't going to cover. They went over my dad's head and started on the job anyways!! My dad never gave verbal permission or signed any contract or agreement, that he agreed to get the car service with them. When the estimate was given to my dad by the shop, my dad let the guy know he didn't have the money to cover the difference. He said he did us a favor by not putting a lien on the car, but how would that be possible if we never signed anything agreeing to service? We didn't even know they were working on it until we were getting quotes elsewhere, and called our extended warranty and they told us they already paid Five Star Transmission for the job. My dad told the guy he was going to talk to my mom and let him know.when he called back they already started on it before anything. They jumped the gun. We were still shopping around and were going to get the car towed out of their shop but they went ahead and started service anyways. They claim my dad gave them permission (which is not true). Seems very much unprofessional and unethical to start on a $5,500 job without having to sign anything. My parents had no choice but to let them service it since they started on it anyways without their permission!!! Although we appreciate them holding onto our car for the time, being rude and refusing to replace our trailer hitch cover was unacceptable. You didn't do anyone a favor, they knew what they were doing when they jumped on a $5.5k without our permission. It would be nice to get our trailer hitch cover replaced, at least.

Bring your rig here. The team was incredibly helpful, fast, and did great work. Their bill was very…read morefair. Our diesel RV broke down at 4am. We called as soon as Five Rivers opened and they were able to work on things that day. They ran out to get parts a couple times and had us out the gate that night. The shop is out of the way so I walked our dogs a few times. Not walking distance to town but just a few minutes drive for food or supplies while you wait. Cannot recommend Five Rivers enough!

This is definitely a 5 Star business. I brought my motorhome in for several minor repairs this…read moreweek. They finished all the work in record time and at a fair price. In addition, they fixed my air conditioner that was not working for several years. They kept my motorhome clean by placing mats throughout. This is the third time I have used this business and I will be returning in the future.

This place rocks!! Been here twice and both times they saved my ass at a completely reasonable…read moreprice.