Outstanding customer service. Accommodated our needs for installation delay and our home…read moreimprovement project requirements. Delivery was smooth and professional and very courteous. So happy with this purchase.

We came home from a three-day trip to find our microwave/oven on with the oven warm inside…read more Something must have shorted, and the only way to turn it off was at the circuit breaker. The next day, I spent three hours on the phone with KitchenAid who informed me there was no one in the area who could fix the microwave/oven; although, we could call a KitchenAid certified repair company in Mount Vernon. I call them, and they said they don't repair anything they didn't initially install. Really? I decided to call Broadview Appliance not knowing whether they repaired KitchenAid appliances. The gist of the two-minute call with Broadview was "No problem. We can come out in three days." Sure enough, AJ, the appliance magician, showed up a few days later and immediately assessed the issue, sharing that not only would it be no problem to get the parts, but it would cost significantly less than the Mount Vernon company had estimated it would cost. The snow delayed AJ having to install the parts, but as promised, our microwave/oven was repaired and running smoothly before Christmas. There aren't words to express our gratitude for Broadview Appliance and the professionalism and laser-focused diagnostics done by AJ. Broadview deserves six stars and not five!

I highly recommend ProFix Appliance Service. I had a washer problem, as the water was not draining…read moreand the machine was not balanced. This service came out immediately and after an hour identified the problem They ordered the necessary parts and told me they woud come back for the install in 3 days. True to their word ( which is highly unusual these days) they were installing the new parts on the 3rd day. The washer now works great and doesn't make noise when spinning out.. They are very polite and most important competent!! Good Guys to know.

The technician seemed knowledgeable and the repair was completed quickly. However, just days after…read morethe repair, the machine broke down again. Unfortunately cannot recommend them.

Travis is prompt, polite and knowledgeable; pricing is competitive.He has kept our beloved Kenmore…read morestacked washer/dryer (knobs, not digital )going for years (think we replaced the washer once in 20 years). The digital boards on two ovens have also been replaced in the same time span. Why would we call anyone else?

I have a Dacor range. Two of the 4 burners would not ignite. I called an appliance repair shop…read morewhich did not return my phone call. I then phoned another repair shop in Oak Harbor. They were very nice but said they don't repair Dacor ranges...BUT...highly recommended Whidbey Appliance Repair. They said Travis, the service technician and owner was stellar and to give them a call. WOW! They were right! He said he would be by between 1-3pm. He got here at 2. He diagnosed the problem right away and it was all repaired quickly. He was very professional, kind and courteous. I would highly recommend Whidbey Appliance Repair to anyone needing any repairs on appliances with their home. Do yourself a favor! Give them a call!

Called, left a message. No response. Texted since the message says to feel free to text. No…read moreresponse.

I feel bad about posting this review, but due to the poor lack of (potential/future) customer…read morecommunication, one -- or zero -- stars rating for this reviewer. Our brand-new Sharp undercounter, drawer convection/microwave unit stopped working a few months ago. We are hosting 12 guests this Thanksgiving, so having a functional microwave is critical for our hosting event. When I first consulted Angi's List for vetted/trusted appliance repair companies in the local area, all I got was ridiculously over-priced estimates from national repair firms ($800+ estimate) I'm a big believer in supporting local businesses. So I found Skagit-Island Appliance Repair via Google. My first attempt to schedule a home visit to assess -- and hopefully fix -- my microwave, was made via their website on November 2, 2024. After getting no response to my web request, I called their posted phone number 3 days later. The voicemail message informed me that they were closed (not sure why) until November18th. OK... so I waited patiently for another 2 weeks. WIth Thanksgiving just over a week away, I was getting anxious. Another call that went to VM (again) and an unanswered text message over the past 2 days, tells me that Scott is so overwhelmed with work that he cannot be bothered by new customer requests, is dealing with a personal emergency that doesn't allow him to respond to correspondence and communication requests, or simply has chosen to ignore repeated requests for service. So, having still not heard back, thats the reason for the BAD 1-star rating.

Great place to buy furniture at a discount while the money goes to a good cause. The store is…read morelarge, 2 floors, and filled with a large selection of furniture and pictures. It is neatly laid out and displayed. They state they also have appliances, but there weren't many at the time of my visit. It goes to a good cause, but I thought some things were priced a little high. I feel that most people who would patronize the store are looking for a bargain in the first place because they don't have the money to buy new retail, so it could stand to be marked a little lower to move it. On the other hand, there were some nice pieces marked down to what I thought was a good price. It's possible, if you speak to a manager, they may have a little wiggle room to come down. It's definitely worth checking out.

I recently went back to Habitat for humanity, the prices are still really high for most items. I…read morewas under the assumption that it was to help family's in need of affordable furniture and then in turn helping the community with housing as well. Items are almost as much as any discount store and high priced dated and mass produced art. Who is this helping????

I run a Subway restaurant and discovered a leak coming from our ice machine. I called this guy up…read moreand he was out writing 24 hours. He let me know what he saw, how much the part was and when he could get the part. He was professional and communicated great. Price was fair. Definitely have him in my phone for future use

I manage a cafe at a coffee roasting company. Rich at Ice Dr has helped us several times with…read moredifferent types of equipment. He has serviced our commercial espresso machine, our ice maker and helped us with refrigeration problems. He is very honest, fair, and is an excellent problem solver. I have recommended his services to other businesses owners.

First, J.W. Allen had no customer handling skills, boarding on the verge of rudeness. However, we…read moredid set up an appointment as the selection of repair companys in Anacortes is slim. He asked how I found him and when I mentioned Yelp, he said that he did not like yelp, that they had done him wrong. Later the same day, he sent a text saying that he would not take my service call. When I texted back asking why, his response was that Yelp had ripped him off. I then responded asking what does Yelp have to do with me and that I'd be paying him directly. He did not respond.

From the owner: With more than 35 years of experience, and a work van loaded with parts, many of the repairs I go…read moreon, are repaired in 1 trip. I specialize in repair work, and leave the large installations for the big companies. I answer my phone directly, without someone only taking orders and addresses.

Thank you Ruben! He was very professional and helpful - installed the ev charger and load…read moremanagement system for us - well done and would highly recommend them!

Joseph and Liam did a great job at my home! I'll be calling them anytime I need help!read more