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    A-1 Tax Service

    5.0 (1 review)
    Closed 8:30 am - 5:30 pm

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    4 months ago

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    First National Bank of Fort Smith

    First National Bank of Fort Smith

    (11 reviews)

    FNBFS has incredibly POOR CUSTOMER SERVICE. 2:22 before anyone answered the phone. Then when they…read moretransferred me to another department, the wait was so long I hung up. Apparently, they think I want to listen to a five minute bank commercial. These people need to WTFU !!!!!

    Is 1st natl bank purposely steering customers away from businesses that don't align with…read moremanagements personal agendas, you be the judge. I just recently had a transaction on my debit card declined and discovered that the card was also frozen. I visited the stonewood village branch to inquire as to why. A very nice woman promptly printed out a hard copy showing the related transactions for me to keep. She said that this transaction was for medical marijuana and then suggested that I would not be conducting such an activity. When I told her that it was indeed me and I tanked her repeatedly for prompt service. Due to catastrophic work injury, I take medical marijuana for intense, chronic pain. It is my best solution for my situation and have every intention of continuing it use so I called my PERSONAL ACCOUNT EXECUTIVE @1st NATIONAL BANK just to make sure that future transactions would be honored by 1st NATIONAL BANK FORT SMITH. I was rudely told that my complaint was unfounded because the woman at the 1st NATIONAL BANK FORT SMITH would have no way of knowing any detail of the declined transactions. All the while I'm holding the printout provided by them in my hand.

    A-1 Tax Service - notaries - Updated May 2026

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