My military move was scheduled and verified in early April for a move in late June. Two days before they were supposed to show up, I get a call saying my 2 day pack, 1 day load move was going to be reduced to a one day pack and load. Not having any choice, I went along with it, only to have the lady coordinating my government move call me the day before my now one day move (which was of course the last of the three days) to tell me A1 could no longer facilitate the move. WTF? Now I was left scrambling, transportation was trying to get someone else to come, I have to be at my next duty location (we don't generally do much pcs leave), I can't make my move out date for the house we're renting, the cleaners can't come if the house isn't empty... Oh, and my husband is gone for training and I'm pregnant trying to do all of this without actually being able to physically DO much. Hopefully, the military stops using them since they apparently don't need our business.
The only reason they get the second star is because the driver that came is part of the overall A1 company (not the local branch) and HE was really great. read more