Great care and staff cares! Fast check in ! Was there about 30 total minutes and recieved scripts.

I'm following up on my initial review for this facility. I went to Southwoods urgent care center day before yesterday Oct 14 . When I went to rapid care I specifically asked the young PA whether I had wax in my ear as previously I had an impaction with hearing loss years ago. She said I had minimal wax and my ear was normal. The competent PA at Southwoods insisted I had significant wax and they first tried to flush it then he manually pulled out big clumps out of both ears !! I saw it . My hearing immediately improved also. And they had the nerve to not even help with regard to my flight. Pure incompetence. I am a doctor that has covered hospital Emergency rooms and I was insulted by the care I didn't receive at their center. I shouldn't have to pay them and I expect an apology and a call from the supervising doctor . read more

910 RapidCare - Two positive Covid tests - Urgent Care Near Me - Boardman, Ohio

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My elderly mother stubbed her toe and tore off the toenail. She's on blood thinners, so we weren't able to get the bleeding to stop at home. I took her to 910 Rapid Care for treatment. The nurse practitioner and entire staff worked well together to stop the bleeding. They were caring and compassionate. Very professional. read more

Rochelle the receptionist, Miss Patti and Miss Jane, all very sweet to work with. I called and they took my daughter In IMMEDIATELY

Worst experience I have ever had- I went there on November 19 because I was feeling dizzy I got car sick and had to throw up when I went into the bathroom they cleared out the room, ok I get that because of COVID 19 - when I came out I was told I had COVID because I threw up and it is a symptom- the Nurse was Rude - she Never asked me what was going on or what I was feeling I told them I was a Truck Driver and the Nurse told me that I am around a lot of people so I have COVID- she doesn't know Shit - I see 3 people every day - I feel like I was profiled - I WOULD NEVER GO BACK TO THEM - THEY SUCKED !!! read more

This place is a joke!!! Questioned them over the phone about a toothache..was told I would be seen by a dentist and could be helped! Charged me $50 for the "dentist " to tell me I need to see a dentist!!! Will be reporting them to the BBB!!! read more

Dr. Ellis is awesome. The NP Jessica is awesome. The rest of the staff was nothing but rude to me. On Thursday I was told to come in on the following Wednesday and Dr. Ellis wanted to see me. I came in today. Linda the nurse practitioner was so rude to me kept pressing on my swollen lymph nodes and cyst in my lower abdominal and then yelled at me for moving because I was in so much pain. Told me nothing was wrong even though I'm in severe pain and The nurse was very nice and appeasing for the day. I also haven't gone to the bathroom in 12 days and she decided it was an unnecessary issue. read more

I am very disappointed with my experience at 910 RapidCare. Before going in, I called the office to ask if they offer the test and treatment for something of which I was experiencing symptoms. I was told yes. So, I go in and pay an expensive $75 copay to be seen first by an EMT who took my vitals. Then I was seen by the NP who assessed and discussed my symptoms. It was determined that a blood test be run. I have great veins and have never had a problem giving blood - which surprised me when the EMT sticking me couldn't hit my vein. The doctor came in and confirmed what the nurse (and I) had supposed. I was told that after they get the test results, they would call in the prescription and I could administer it myself. HOWEVER, when the test results come back, they tell me that I can NOT administer the prescription myself. Additionally, they REFUSED to administer it either. They instead are trying to refer me to the ER where I will be forced to pay an even higher copay for it to be administered. They were not honest when: 1) they told me they would be able to treat me (twice), and 2) when they said they could call in the script for me to treat myself. Medical treatment is hard enough, let alone when you are deceived by health professionals about a clinic's ability to treat you. EDIT: After being very angry with them on the phone, they called around and found a place that would take me for only the cost of the medication. A great help, thanks. read more

Went here for covid testing first they tell me I have it my results come back negative they took forever to get back to me, I would call their line for an update and I was hung up on MULTIPLE times, the one front desk receptionist was so rude to me. Called them to email my records or fax them I was transferred to a line that they IGNORED never returned my calls. So I had to drive there myself to obtain my records. NEVER AGAIN read more

From the secretary to the med tech to the doctor. They are NOT nice at all! My family will take our business elsewhere!

The staff was so unbelievably rude to me for no apparent reason. When I called ahead of time, they told me that I could come in and get a COVID test with no problem. Then I arrived at the facility in less than 5 minutes and the same lady told me that I couldn't get in for another 4 days. This place is a joke. I do not recommend this place whatsoever. read more

Horrible place. Rude, crass, arrogant staff. They made us wait outside in the 95+ degree heat for over 2 hours. If you value your time, and dignity, go elsewhere. I can't believe the place hasn't been shut down already. read more

I go here all the time - the care is superior, the staff friendly and helpful and Dr. Ellis has a manner quite unlike most doctors; he cares and it shows. Most urgent care facilities don't have an MD on staff during all hours - this one does. Dr. Ellis has worked the ER at St Elizabeth's for more than 20 years and now runs this Rapid Care. First class service and health care! read more

I went to this place on a Friday night, and there was only one other person there so I got right in. I was brought back immediately after my paperwork was done. There was essentially no waiting, and the doctor though casually dressed in a T-shirt and sweatpants seem to care and was very knowledgeable. I was very impressed that the nurse wiped down the blood pressure cuff and finger cot after taking my vitals. I was also very impressed with the person that came in after me was told to put on a face mask, so as not to spread her germs. I wish more offices would do this because I'm always afraid of catching something in doctors offices when sick people go there sick. I never pick up any magazines in a doctors office because I'm afraid of the germs that might be on them. So, I was pleasantly surprised that this office has people mask up when you're coming in with contagious infections. The only thing that I didn't like was having to fill out three pages of paperwork, which I thought it was redundant and didn't think I should have to fill out insurance information when they made copies of my insurance card. Overall, I would highly recommend this office. read more

Visited on Friday at 10am for X-ray of hand. After they took the X-ray, they told me they don't have a radiologist on staff, so someone would read it over the weekend and notify me of results. They were out of splints, so wrote a script for a splint and sent me around town trying to locate one. Didn't hear from them by Monday morning. Called for results and was put on hold, waited 10 minutes, then they disconnected me. Called back and left a message for someone to return my call with radiology results. No return call for 5 hours. Called back and was told the radiologist never read xrays over the weekend, and now they can't find the Friday X-ray, come in and take another. I've been sitting here for an hour and there are 4 people ahead of me, none have gone yet. So it's Monday at 5pm and I still don't know if my hand is broken from a Friday 10am X-ray. This place is complete chaos and disorganization. read more

I took my son there on a Sunday at 3:45. Their website stated they were open until 4:00. He had just started complaining of a sore throat. The doors to the entrance were unlocked but interior doors were locked. I could hear voices inside saying I think someone is at the door. Someone proceeded to peek around the wall but did not come to the door. I called the number and heard prompts, the phone then went dead. Another staff member peeked around the wall and said they are still there. I checked the website again and it said there were 10 minutes until the business closed. My son and I went to our car and waited. We watched a staff member come out pulling their hood down over their head jump into a car and drive away. I have never experienced such poor conduct from a medical facility. I was embarrassed for them. I took my son to Hometown Urgent Care in Poland and we were seen promptly, examined thoroughly and treated so well. We have been to 910 Rapid Care before and I am sure that the staff member who ran out hiding his face was not Dr. Ellis. What a poor image these employees have set for this business owner. Their job is to care for the sick. Shameful. read more