I had to learn this information on my own because my insurance company didn't even tell me that the…read moretowing firm they were assigned to doesn't tow motorcycles. Since I was stuck at night, I'm really happy that I discovered Steve and Non-Stop Towing. He took excellent care of my motorcycle and arrived in less than twenty minutes. He is very professional, knowledgable, and efficient. Just give Steve's company a call; you won't regret it if you don't want to wait hours! His towing service is highly recommended!

AVOID THIS PLACE. They have very deceptive business practices. I brought my vehicle in for a…read morebattery replacement. Not only did I have to wait three days because they ordered the wrong battery, they gave me a HUGE bill. They then proceeded to tell me my vehicle had more than a dozen things that needed fixing and pushed me to make the next appointment. Don't let the owner and his wife bully you into paying for their astronomically high prices...AVOID THIS PLACE, for the sake of your mental health and wallet!

My car started actig up in the downtown area on a hot afternoon. I phoned several auto repair…read moreshops in town for help and they were all booked up for at least two weeks in advance. When we phoned KN Motor sport Kyle said to come in right away and fixed my car immediately. BEST SERVICE EVER! Can't recomment Kyle enough

If you need the help of a tow truck call Dave at Eagle Eye! Really nice and helpful. Plus he has a…read moretruck that can fit in most parkades I think

I have roadside assistance with Hartford. When I needed roadside assistance early this afternoon…read morethey assigned Eagle Eye Towing to tow my car. Eagle Eye originally said they would respond within 90 to 105 minutes. To make a long story short, after 2.5 hours they did not show up. The contact information Eagle Eye sent me via text to track my tow was forwarded to another phone number and the mailbox was full so there was no way to contact them for an updated ETA. BAD BAD customer service and as far as the service itself, I'll never know, they never showed up....

I can't say enough good things about these fellahs. they serviced my Honda Civic with an eye to…read morethoroughness but also to giving us the cheapest option. I am extremely satisfied with their work and would recommend them to anyone.

Worst customer service experience I have ever had at a mechanic. Brought my car in on a Thursday…read moreand I was told I would be called on a Friday when it was ready. By 2 pm on Friday they hadn't called so I called them to ask if it would be done by 5; otherwise, I explained, I would have to make other arrangements. I was told the manager was in a meeting and that the manager said he would call me back in 30 minutes - 90 minutes later still no call. I called again and explained a second time I needed to know if I would have a vehicle by 5 or if I should make other arrangements. I was told the manager would call me back in 10 minutes. One hour later no call. By this point I have made alternate arrangements, however, I called to express my displeasure. The employee on the phone seemed apathetic to the fact I felt like my business didn't matter to them. The manager finally gets on the phone and tells me the car isn't worth fixing (I was gifted the car for free so I would have gladly paid the $2500 they said it needed). He tells me that he was never given any messages that I called (one of the two of them was obviously lying). Then he blamed the employee and the fact they are understaffed. I had no problem with the technical service and paid the $50 safety inspection they did, but will never recommend them or go back based on the level of customer service I was given. It was very evident to me that my business was of little importance to them so I will take my $2500 elsewhere.

I've used Parker for insurance claims a few times over many years. The team is always welcoming,…read moreefficient and kind. Their work left my car looking like new every time! I would trust them to deliver value for any repair and wish they did more than auto body & paint.

I had a tough time dealing with Parker's Autobody. I needed a glass roof replacement on my…read morebrand-new 2026 Kia Sportage. They initially agreed to help. They said they would call me back about sorting out some paperwork. They never called me back. I had to repeatedly call to check whether the claim had been processed and whether they had registered as a vendor with my insurance. After about a week+ of time wasted phoning back and forth, they denied service to me and said they don't want to do the work. It would have been great to know that initially, super unprofessional. They gave a very vague explanation as to not wanting to register as a vendor with my insurance. I have never heard of a customer being denied service like this. I would not recommend this business.

Back in February 21/24 my Dodge Dakota was rear-ended and left me with a protruding out of shape…read morerear bumper. Reported the incident to ICBC immediately and was given the green light to have the bumper replaced. Long story short, I had tried three well known body shops in town which all had long waiting periods for the initial appointments. One after the other gave me the same story we can't find a replacement for the year of this truck. I am now at my wits end and driving on my way home I thought to stop at Craftsman Collision in retrospect I should have tried first. Fast forward four months later after getting the runaround from the other body shops I met with estimator Riley at CC and explained my situation. He immediately got his manager Matt Greenberg involved and within 10 minutes he had procured an aftermarket bumper that matched the original. Matt is a young and personable manager with very good and resourceful connections. Throughout the process his staff were cordial and responsive. After a few days in the shop I had a straight and shiny looking like new bumper. This is a very busy shop but if you want the job done right I highly recommend Matt and his capable staff to look after your vehicle.

Craftsman Collision are amazing - really! These guys are incredible - really professional and…read moreunbelievably helpful. We needed a piece glued on to our car, and they did this for us gratis/free. Absolutely no charge! And they even returned our car to us freshly washed and shiny! All of this was performed without charge - although we wanted to pay for the wonderful service. If you are ever looking for professional, supportive service - go to these guys. We live partly in Toronto, and we have commented (in astonishment) that you'd NEVER NEVER get service like this in Toronto. These guys are honest, they are professional, and they provide over-the-top customer service. Neil and Denny Hughes (with an old Toyota Camry that was returned to us looking shiny and glam - all free of charge!!!!

My VW New Beatle needed frontal restoration. Ian ordered the necessary parts and his people did the…read morework. I am very satisfied with the work done. The grill has been completely restored. The price was reasonable and the service friendly and very professional.

Recently I had Island detail ceramic coat our 17 year old Toyota FJ cruiser. They did an absolutely…read moreamazing job. When I dropped it off they promised to make it look brand new, and they delivered on their promise. I highly recommend them. They are a friendly and professional bunch of guys who do great work.

My beloved 2005 Matrix suffered some damage on my 80 th birthday! Prancing Horse did a wonderful…read morejob of restoring her to her former beauty. I cannot express how happy I am with the folks at Prancing Horse. The office staff is knowledgeable and delightful and the gentleman who cleaned her up deserves a knighthood! I strongly recommend this lovely little shop.

A sudden strong gust of wind blew open my truck door with such force it bent it out of alignment…read more Prancing Horse to the rescue! In a matter of minutes Bernie and technician Mark had the door realigned and closing to it's original position. Oh, did I mention they did not charge me. This may sound like an overused cliche but these guys truly go the extra mile! Thank you Bernie and Mark you brightened my day! Cheers, Fred