Car wash does not have ANY soap, not even a little! Wheel wash doesn't work and there aren't any signs on the pump side so I paid full price for an upgraded wash all so that my car can get splashed on with water read more

76 - No soap and we are all paying full price for this - Car Wash Near Me - West Covina, California

The service was very nice. Everyone was voluntary members of the church. The food give a way starts around 2:30 or 3:30 pm. Parking was easy and there was a parking attendant in the lot directing traffic and directions. It's was a nice place to visit. I will highly recommend it. read more

My grandfather went here today to ask for help with directions and the this lady spilled her own coffee all over her work papers and got MAD at my grandfather. And she didn't even finish helping him out what bad service you guys have there not acceptable do better. read more

The gas price at this location is always a little lower than other stations in the same area. The customer service inside the store is always friendly and the staff is nice and willing to look for items in the back if it's not stocked on the shelves. I've had a few car washes run through their machine and it does a decent job. Sometimes better than a hand wash done at other places. read more

76 - Car Wash Near Me - West Covina, California

I only come for the car wash. There's always a long line. The wash is good for the price but honestly it's not the best around. I come here because it is the closest to my home and with my busy schedule I don't have time for 30+ minute car washes. They have 3 price points: $8, $10, $12 wash options. read more

76 - That time of the week - Car Wash Near Me - West Covina, California

Been here a few times for gas and prices are pretty much higher because it is located near a highway and the local mall. Most of the time I pass by here for a quick car wash, but more for air. The air machine is new, since the last few times I've been here. My most recent visit the air machine has a credit card option now, which looked like a higher price. I think it was $1 if you used cash and $1.50 if by card, which is what I paid. I usually don't carry cash around, and a 50 cent uncharge for card usage is crazy. I probably won't return here for air anymore. The machine has been upgraded though. You can adjust the pressure you want it to go to on the machine. So when you attach the pump to your tire, it will only go to that pre-determined PSI level you set at the machine. read more

Stopped in over the weekend for a fill-up and a car wash. My wife's regular station, but my first time here. The pump area was clean and well stocked with paper towels and good condition squeegees. There are several levels of drive-thru, hands free car washes available. The Premium wash did a decent job. Didn't make it inside the store on this trip. read more

I purchased a car wash and when my car went through the rear wiper was ripped off completely. I let the person on duty know and filed a claim but ultimately they refused to pay for the damage to my car. I tried calling the corporate office several times and nobody answered or returned my calls. I won't be going here again as the customer service was unacceptable. read more

This is only for the car wash. I paid inside to get the code. I can't trust the machines anymore. One, some only take coins, but this one takes card as payment. But still, better to just go inside to be safe. Not the best car wash, but it'll clean and rinse your car for $11 or cheaper. The dryer seemed to go by quick. The timer for the dryer itself was broken so I had no idea when it would end. It's near the mall, directly across from the tall Chase building. read more

CAUTION- CREDIT CARD FRAUD!! I have never been to this station and my car cannot hold the amount of gas I was charged for by this location. Do not support criminals. read more

This gas station, which is not cheap, offers car washes, which I purchased . But after my fill up, I was not issued a receipt, and therefore no car wash code. I tried paging from the pump and called the phone number on yelp, but no one answered. I feel that this station is scamming it's customers into buying car washes, then not providing the service. I will not be returning. read more

Great customer service at night, the new car wash made my car look clean and the cashier was very helpful. I also vacuum my car for $1.50 & got 5 minutes not bad at all. I do uber so it's important that my car is clean. read more

This is probably honestly like my 10th time at this gas station and I never really go inside to pay for gas I always do it at the pump but the few times that I have went in the young guy that works there with the glasses he's always super nice he makes nice good conversation with you and he's super polite so I have to say good job on his customer service skills read more

Best price in the area I got some snacks while refueling here recommended

When you go to a gas station to get $16 of gas and the pump doesn't give you NOTHING that's RIDICULOUS!!! I WILL NEVER COME BACK HERE AGAIN...that's my hard earned money and just by this happening and the clerk couldn't even offer me a REFUND or RECEIPT that's crazy...I WILL TELL EVERYONE I KNOW NOT TO PUMP GAS HERE...now I need to spend what little money I have left to put the gas I should of got. Something needs to be done!!! read more

76 - This is seriously what you get for $16 of gas when the pump is broken and your workers don't want to do anything about it this is ridiculous - Car Wash Near Me - West Covina, California

The touch screen kiosk never ever works, so you have to either back up or drive through, go inside, pay, and then go back to the car wash only to find that now there's a line. Please fix the kiosk so it works. Thanks! read more

76 - Car Wash Near Me - West Covina, California

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I wish there was a rating lower than 1. I was just at the gas station on 105 S. Vincent Avenue in West Covina California. The car wash at that location is the worst. The drying time was so limited that a small portion of my car actually got cleaned. To further my disappointment, when I complained to the attendant all she could offer was another code so I could go to the same broken car wash again. This is not the customer service I've come to expect from 76 over the years. All this just so that you can charge me nine dollars? Wow! read more

As I pulled into this gas station, there were two "islands", each with two gas pumps, so a total of 8 spots to pump gas. Since 6 of the 8 spots were full, I thought "wow, so busy!" So I pulled in, started pumping gas and looked around as I waited to fill up. In the lane farthest to my left, one car took up both spaces as two women chatted. In the lane immediately to my left, three people haggled over the price of three iPhones as there cars took up both pump spaces, neither cars getting gas. Finally, in the lane to my right, two people looked under the hood of a used car deciding whether or not to buy it, as the sellers extolled the virtues of his used car. Again, neither party getting any gas. Wow, out of the 8 spots to get gas, 1 was broken, I was using one for getting gas, and the remaining spots were being used for other activities. It was fascinating! As a gas station, this is just an average one: with gas, a mini-mart, and even a car wash. But as a place to watch people, one the best places EVER! read more

Been standing in front of the gas station for more than 5 minutes and no one open the door at the cashier. They need at least two people inside the store just in case there's an emergency. How are people going to pay gas and car wash if they don't have anybody Station? read more

Clean, quick great Carwash, . Next to Plaza West Covina Mall formerly The Westfield mall. Competitive gas prices

Bought a car wash and its busy so i come back and now it's not working. The old dude behind the register tells me I didn't buy it here ( the address is on the receipt) then tells me that he didn't sell it to me ( again the cashier who did is on the receipt). He tells me that the code is good and i can come back ( i live 30 miles away) and thats not possible. He new excuse is that he doesn't know what to do and he only works there. This guy is more than useless; but only a better worker than the clueless girl that was here at noon. Total waste of time coming here. read more

This review is for the Carwash - Bottom line, you get what you pay for. Paid $6.00 for a quick wash and car still came out dirty. Save your money and pay the extra 4 bucks for a real Carwash. read more

Steven has piss poor customer service. The car wash never works correctly. Had to pay out of pocket at a detail shop to get the water spots off of my car from the last time this car wash did not work.. Will not come back. read more

I hate this place! I work across the street and always use this gas station, sometimes use the car wash and from time to time buy snacks or clear eyes. WELL Yesterday is the last straw. For those of you who going to cash in your lottery scratchers, and purchase an item with the money you've won, be careful in your change you receive from the cashier yesterday around 3:45 PM the cashier which was a young male, and used my $20 I won from a scratcher to purchase a monster I put on the register. It was 2.79 plus tax the register said it was 16.74 and when I got my change I noticed i was missing a dollar and only had 10 dollar bill and a 5 dollar bill. I thought the dollar was in the change and as I was walking back to my car, I counted the change noticed it wasn't in the coins and went back inside. I told the guy he shortchanged me a dollar and he said no he didn't and that I could check the camera. I told him I want to see it because you will clearly see I only had received to bills, I told him to count his register and he will see he will be over a dollar. He told me he couldn't and I was wrong and I was coming in demanding a dollar. He didn't even offer me a receipt. So everyone make sure you check your change and get a receipt. This person took my dollar. He knew I was in a rush, and thought I wouldn't check, too bad for him I did but too bad for me I didn't before I left the store. He claimed I already left and how would he know I was lying but it was the principal of it. He should be fired and I bet the store owner will have more losses in the future because he probably would steal from the register as well as customers. read more