The nicest guys, Charles especially. While visiting out of town friends, I was stopped by a…read morepoliceman for unknowingly having a break light out. I went to O'Reilly where they looked up my car, found the right replacement bulbs, and helped me install.

After thinking I was so handy, the windshield wipers I installed just fell off. I happened to be…read moreacross the street from O'Reilly Auto Parts. I went in and asked if I purchased new wipers from them, could they install them for me. John said, "Yes!" and proceeded to show me the wipers they had available. While another man finished up my transaction, John installed the wipers on my car. SO VERY NICE! And so appreciated. Thank you!!!

Best parts store in town. Curtis is the owner and he go's above and beyond to help. Can't say…read moreenough good things about this place. They build hydraulic hoses and can order non-stock parts overnight.

I Walked in there told Spencer the parts I needed, the young man went and got the air filters. My…read morecar has two sets of air filters. I asked the young man if all four filters were in that box he said yes. I asked him if he had opened the box to be sure! He looked at me like I was stupid and said yes! I said it again there's four filters in that box, once again he said yes ma'am! Needless to say I drive all the way back home and there is not four filters in that box there's two! So three minutes before they close I start calling to tell them I'm on my way back. Because my old filters were left there, he told me all the new ones were in the box I didn't need the old ones. They were not answering the phone! When I arrived back at store, they were closed, but still inside and told me to dumpster dive for my filter! I went and dug through dumpster, got gas all over myself from dumpster! They weren't even in the dumpster! I went back to door and asked if they'd look in the trash inside for it! He found it and proceeded to be hateful! Brought the filter to the side door! I figured I was there about 15 minutes arguing with the guy to just give me my filter back out of the trash! I went back today to make a complaint, the same young man was there again. This time insinuate that drug addicts knock on their door after it's locked, and started raising his voice at me, telling me that they were closed they didn't have to give me my part back. My car would not run without it. The car is a Mercedes Benz! It seems every time I go into this place they don't know what they're looking for or they give me the wrong part! Never in my life have I ever been treated so horribly and it was not my mistake it was theirs!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Is this place even in business any more. I have tried calling and texting them to no avail. No…read moreone answers the phone and they won't respond to a text message. Weird way to run a business.

This place is fantastic. My 90 year old moms headlight was out and they diagnosed the low beam bulb…read moreas being bad and replaced it for us after I purchased it!

Went in to pick up some oil and an oil filter I asked the older gentleman behind the counter what…read moreoil filter should I purchase and he blurted out the seven digit or so number, and then turn around and had a conversation with the employee behind him, so I went over to the wall of oil filters and look for that number for about 15 minutes. I couldn't seem to find it and I look back and older gentleman was still behind the register staring off into space seemingly not doing anything, I really hated to bother him and ask him for help so I just walked out and went to Walmart looked up the part number on my phone and was in and out in 15 minutes And looks like I saved about $25 as well as I'm not a big supporter of Walmart but they saved me a bunch of money and I didn't have to bother any older gentleman that would rather be somewhere else, then I went down the street to AutoZone and grab the brakes and I also required the guy behind the counter was extremely friendly and helpful. Too the order guy I'm really sorry I bothered you, perhaps you should have done more with your life, now you're stuck at a job making minimum wage meant for a high schooler I hope that you find that retirement you deserve.

Be careful buying a used vehicle if you are female and a senior citizen at this local Jeep…read moredealership.I bought a 2 yr old suv 30 days ago with low miles on it. They said it had minor scratches on fender and would fix everything, they did not. It has been in for repairs 2 tines and needs a 3rd! The sales-manager, Don, said I will call you back tomorrow and make it right with you. Let me get some numbers together." He did not call for four days so I called him then , I went into the shop in person. He did not meet me he sent a young salesman. I offered to buy a more expensive car if he would give me my money back on my car as he said it would make it right but what he offered was $4000 less than I paid for it . It has been in the shop two times and needs a third and I had to buy new tires. I ask how that was making it right and they said that they could not lose money. I ask how that was making it right they had no answer for me. I thought buying local was supporting my community. It turns out my local dealership does not care about local senior women in this case..

I just wanted to thank these fine ladies & gentlemen for being so kind to my 80 yr. old deaf-mute…read moremother. They were fantastic in meeting my expectations of a new 2018 Jeep Cherokee Latitude. They made my mother and I feel at home with pizza, calzone's and cappuccinos. I am so glad that I finally listened to my mother and made my purchase in Bartlesville OK. Thanks again to Ken Adams, Jamie Baur & Helen Compton. Trina Sarabia-Coon