6/7/24: We are here visiting Cancun for the first time & we were happy to see familiar 7-11. We needed some snacks & sunscreen. So, we went inside.
We were never greeted. We found our items and made our way to the cashier. Still, no greeting. She rang our items up & I was paying with my Visa Debit card. Once the purchase was approved, I asked her for a bag & she said that they didn't have bags. Ummm, ok. Weird, but OK.
I really wanted a Slurpee like in the U.S., but they didn't have any cups of any kind. So, I purchased a Crush bottled soda instead. It tasted a little different than the ones in the U.S., but I kind of expected that.
We left & ended up coming back later for a few more snacks. Different staff. Still no greeting. SMH.
They need some customer service training or something. read more