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    Ask the Community - 5th Ave

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    Vanity Laser Aesthetics - Front Desk

    Vanity Laser Aesthetics

    4.3(67 reviews)
    2.5 miForest Hills
    $$

    I've been coming to this laser center for over 8 years. I initially started with Brazilian and…read moreupper lip treatments with Phoebe, and over time I purchased multiple packages, eventually investing in full body treatments. I've spent thousands of dollars here and even referred several friends because I once trusted their services--largely due to technicians like Taina, who was excellent. Unfortunately, my experience with the owner, Adela, has been extremely disappointing. Over time, I noticed my hair growth was actually getting worse compared to when I used to shave. When I brought this up, instead of addressing the concern or trying to fix the issue, I was told it was my fault for not being consistent enough--and was immediately encouraged to purchase yet another package. I agreed at the time because Taina was still working there and I trusted her. However, she later left, and I was not informed ahead of time. After that, I continued treatments with Vanessa and repeatedly requested my treatment file to understand what settings were being used, since the results clearly weren't effective--especially after I had just spent another $1,400. Despite being told multiple times that my file would be sent, I didn't receive it until April 19--only after my services were abruptly canceled. I was told this was due to "profanity" and being "aggressive," which I find incredibly unfair given the situation. After years of loyalty, significant financial investment, and lack of results, frustration is a natural response. What's most disappointing is the lack of accountability and transparency. Instead of working with long-term clients to resolve concerns, the focus seems to be on selling more packages rather than delivering results. I would not recommend this place based on my experience.

    Idk what's going on with this place but I'm not happy with how my experience is. I've been a loyal…read moreclient for few years now... my girl I usually go to is no longer there so I went to manager to do my laser. My laser lasted and I was pleased. Manager schedules appt for me to see her one last time before my wedding... I come in today for 10:45 bc they switched my appt time and I sat there still at like 11 waiting to be seen.. no one apologized for the wait or updated me on anything. I then get asked to come in room which person who was doing my laser was at the desk, again nothing was communicated. I asked where the manager was bc I had an appt with her and the response I received was that she's busy... I was upset bc that's not the response you should be giving being that I had an appt with her specifically!! And no one communicated anything with me even that someone else will be doing my laser. Then when I finished laser, manager who I originally was scheduled with was helping them ring me up... but they told me she was busy.... That left a bad taste in my mouth, manager didn't even apologize or say anything.... If she didn't want to do my laser then that could've been communicated. Everything was not communicated.Very sweet girl who performed my laser so nothing against her, but I feel like I'm not going to be returning anymore. I pay 100 and I feel like they mainly shave your face with razor and don't really gilet moneys worth with lasted . I shouldn't receive more razor shaving than laser. I felt like when I got my laser before when tainuh worked there she was actually giving me my moneys worth. I felt more laser then shaving which is why I always faithfully every month came to this place. Don't think I will be returning which is unfortunate.

    Photos
    Vanity Laser Aesthetics - Front Desk

    Front Desk

    Vanity Laser Aesthetics - Laser hair removal

    Laser hair removal

    Vanity Laser Aesthetics - Front Desk

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    Front Desk

    LaserAway

    LaserAway

    4.3(188 reviews)
    9.7 miTriBeCa
    $$
    19 years in business
    Certified professionals

    Today was the first time visiting this location and I just know this will be where I will be doing…read moremy remaining sessions. The place itself seems identical to the Williamsburg location but I like this one better. The receptionist was very friendly and helped me to schedule all of my appointments on the same date so I'm not coming to Laser Away a million times like I work here lol (not sure why they were scattered out to begin with) She also informed me of the update where we can be in the sun before/ after laser. I was concerned how was I going to be outside this summer with 8 treatments remaining. Glad it won't be an issue now. The woman who did my laser (I wish I would have gotten her name) was very informative and made me feel comfortable. This was my second session so I'm still pretty new. I added on a new service, my upper lip (because why be hairless everywhere else and still have a mustache?!) and the woman walked me through what it would feel like and even did a test on my neck before we began- I appreciated that. She was thorough and took her time making sure to get every spot. I already booked my next appointment and I can't wait to come back! I've seen amazing results after the first session so I can't wait to see if any hair grows back now.

    Laseraway representatives are attentive and friendly when they want you to sign up for sessions for…read moreany of their services. However, when you have a complaint, no representative has an answer. I called three times to get an explanation of my services and a charge, and no one returned my calls. Instead, they emailed me, not giving enough information, and I decided not to follow up because I didn't want to get stressed with them and jeopardize my health condition. First, this is how it works with Laseraway. You must take a PatientFi loan if you can't pay the full amount. They don't tell you the interest on the loan. My interest on the loan is $625.38. The total price of my Brazilian armpit six sessions for both legs is $ 3,842.5, and your Cuchi will not be bold after completing your sessions; You will need to shape it. I understand that getting a laser treatment is a REDUCTION of your pupil's hair. To conclude, they're costly, have no follow-up, and don't embrace diversity. I don't recommend it at all. By the way, it's painful; don't you ever think you will feel a pinch as it is advertised on social media. Your cuchi gets red and swollen after the session, so think about it first.

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    LaserAway
    LaserAway
    LaserAway

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    5th Ave - skincare - Updated May 2026

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