Solid 4 star, leaning towards 4.5 star. Room was big and full of amenities. Lots of tv stations to…read morechoose from. The room service was as good as any chain hotels. Front desk staff were knowledgeable and helpful with troubleshooting. The breakfast offering was plentiful. The only issue I had was that this hotel only has 1 small elevator and it got very busy during morning rush. You sometimes have to wait for next turn because the elevator was full.

Stayed at this hotel 4 times in past few years. Apart from being bit far from center of Katowice it…read moreprovides great quality service as you d expect from 4 star hotel. Rooms are really nice and modern. Their breakfast buffet is simply perfect. Its located right by the E40 freeway from / to Germany wich is pretty convenient. There is large park 5mins walk from the hotel, great from morning run. Price for single room was around 48€ incl. breakfast. Great deal!

It's always a pleasure to stay at a new hotel. In this case, the pleasure is doubled by the great…read moreviews. And even tripled when you enter the bar on the 27th floor. So lovely to lounge at the bar while the sun goes down! The views were spectacular. I saw Katowice from an entirely new perspective. My Aperol Spritz tasted, as it should. Not watered down! Kudos for that! Everything was immaculately clean. Great quality linen. The staff was courteous and kind. And of course, the location was just perfect. Steps from the heart of the city. It's a real gem in Katowice. Pluses: - Breakfast till 11:00 am - 49-inches tv - Complimentary WIFI 200 Mbps - Air-conditioned rooms - Tea/coffee station with an electric kettle in the room - Efficient blackout - Recently-opened Minuses: - No ice machine on the floor - The AC works rather slow - Not particularly well-soundproofed rooms

Lovely hotel. Our host put us up here while we were going to my husband's show and it was perfect…read more Room was clean and beautiful, the view was stunning, and the breakfast buffet and restaurant food was exceptional.

An incredibly charming hotel with nice accommodations. The staff was helpful and kind, the grounds…read moreare absolutely lovely, and it was convenient to have the restaurants on site. The restaurants are delicious. The waitress was happy to make recommendations. I was there in July, and it was unusually cold. The waitress recommended a hearty traditional Polish soup that I loved. I found everything to be very reasonably priced, and a great value. There is also a spa onsite that I didn't try. I will next time. Hotel Galicja is a lovely place I would love to return to. If you are looking for accommodations that are close to Auschwitz, this is extremely close. It is only a few minutes by car. The hotel is on the outskirts of Oswiecim.

We stopped here before the museum and honestly, this outperformed. It's situated in a 4-star hotel…read moreand from what I understand, run by a different company. The restaurant lacks curb appeal but the dish/food itself was top notch.

A very comfortable and modern hotel extremely close to the Auschwitz Concentration Camp Museum main…read moreentrance. It looks as if it was only recently constructed. I was happy to be at such a short distance from the museum, and the room was very comfortable. The staff are kind and the breakfast, dinner, and service in general were all pleasant and more than adequate. They even prepared a breakfast bag for me to take with me when I mentioned that I needed to check out extremely early in the morning before the breakfast started. I was not thrilled with the music piped into all of the hallways and staircases and lobby, because I could still hear it even inside my room with the door shut, but when I asked at the reception desk, they turned it down (and later turned it off when I went back to say that I could still hear it inside my room with the door closed.

When staying in Krakow, this hotel has it all. Great location, superb service, spacious rooms,…read morerooftop bar, club lounge, and a large breakfast menu (with a large bar as well). Being steps away from the Wawel Royal Castle, views of the castle from the rooftop bar is a big plus. Speaking of views, my hotel room view of the Vistula River was amazing. A box of Polish chocolates was a nice touch and I opted to choose the bottle of vodka as the welcome gift which I realized was overkill. I had access to the club lounge and the bar there is nicely stocked. The dinner menu at this lounge is also, so delicious. There are a variety of sandwiches, cured meats, cheeses, soups, main dishes and desserts that rivals restaurants around the area. Back on the location, if the Vistula River and Castle views aren't enough, the 5 - 10 minute walk to Old Town Krakow and maybe 15-20 min walk to the Jewish Quarter is so convenient.

The Sheraton Grand deserves more than 5 stars. It's not just about the fabulous location with views…read moreof Wawel Castle and the Vistula River. It's the fabulous service, breakfast, and club access that makes it the best option in Kraków. We stayed in a corner deluxe suite right across from the Sheraton Club on the first floor. It was so convenient for us. We're early risers, and it's so nice to be able to just walk across the hall for coffee, tea, juice, and fruit. We also visited that lounge in the evening on a daily basis. The hot snacks served there are more like a meal. We had some delicious polish soups, pork meatballs, grilled chicken, and pasta dishes. The apple pie there is absolutely delicious. There were different desserts each day, and the staff were great in keeping the serving area clean and with their knowledge of wines. It was a great way to end the day. The breakfast bar and kitchen service were great. They cook your eggs to order and make omelets. There was always some kind of Mediterranean or Asian side dish available as well as traditional Polish sausage, breads, and pastries. The crisp vegetable samosas or crispy wonton bites were my favorite sides along with the grilled mushrooms and crispy hash browns. The buffet had just about everything. The fruit was fresh. More so than any buffet I've ever been to. I wish I had taken a picture of the watermelon. Our room was the perfect size for the two of us. It was very comfortable and clean. I was very happy with the water pressure in the shower, as well as the storage space. The air conditioning also worked well. No issues with accommodations whatsoever. The service was fantastic! My husband remembered how well they treated him when visiting back in 2002. That's why he recommended we stay here. He was so right. I wish I could name everyone on the staff. The ones we remember the most are Alicia and Peter. They were always so helpful and nice, but everyone was great. We wouldn't hesitate in booking this hotel again if we ever make it back to Kraków. It was such a great experience from beginning to end.