Their dedicated instructors make learning enjoyable for the kids. Our daughter has not only…read moreprogressed remarkably in her swimming skills but also developed a genuine love for being in the water. The positive and encouraging environment at British Swim School Of Xchange sets it apart, and we couldn't be happier with the overall experience. Highly recommend this fantastic swim school!

British Swim School is a great program. We enrolled our 2 yo in the parent and me classes and she…read moreoften had a blast, other times she just wanted to do her own thing. They sing songs to keep the young one engaged and really focus on those survival skills. They do a good job at keeping parents up to date with their progress and discuss tips to help the kids as advance. The pool at the xchange is very clean, the British swim staff is constantly spraying and wiping down areas more so as a covid precaution. Parking can be limited and the pool is on the 4th floor so you want to give yourself plenty of time. Classes start promptly as scheduled. Downside: pool is colder than most. Not great for little ones. I have told by many that it's the xchange management who refuses to keep it at a warmer temperature. Also the cost for swim lessons is on the more expensive side. Aside from that it is a great program and I highly recommend it.

We couldn't have gotten luckier!…read more First off thank you to Jasmine for giving us such a wonderful welcoming to this swim school. I signed up online. Our first time was last Wednesday and even my baby's swim instructor Audrey is the absolute best! She's so sweet and calm. My baby had an amazing first time last week and we can't wait what's in store for us today. Thank you thank you thank you Goldfish for calming down this one nervous first time mama! See you tonight.

I held my child's 10th birthday party at Goldfish Swim School - Astoria on Saturday, June 14. It…read morewas truly the best day ever. Everyone had an incredible time (adults and the kids), and so did the birthday child! The space is beautiful and clean, there was more than enough space for our party of 40. There were lifeguards on duty, safety devices available. The pool is only 4 feet deep and it was nice and warm on an unseasonably cold June day. We had pizza delivered from a nearby restaurant and brought in our own cake, and the team served everything. It was so helpful to be able to enjoy the party with our guests. I reserved a slightly longer event. We arrived at 4 pm to get ready, the party was from 4:30 - 7 pm (swimming until 6 pm, and the pizza and cake the rest of the time), and we were out of there after packing by by 7:30 pm. We never felt rushed. The fee included private use of the pool and facilities, favor bags, life guards and team, tablecloths, plates, juices, balloons, coloring pages, etc. Serious shout outs to the staff, particularly the two who were steering the ship all day, Jazmin and Brita, who were both DYNAMITE. Ashley, who helped me book the event, was AMAZING. She patiently answered so many questions and made sure the team was respectful of all pronoun usage within our group, too. Thanks so much to the Goldfish Astoria team! Everyone is still raving about the wonderful party.

I love this swimming school. Taking my 6 month old I felt very comfortable and confident with the…read moreinstructors. It's was many babies in his class room 5 months learning to swim as well. My son has gain som much confidence in the water. Thank you to British Swim School and their amazing staff.

The reason I'm giving British School in Howard's Beach two stars are because of the following;…read more 1. Poor Communication The instructor does not communicate with you about your child's improvements or what needs to be worked on. They advanced my son within a month and did not tell me. 2. No Updates On Child's Portal On my sons online portal there is no update on his improvements or skill that's he's working on in class. When they advanced my son, I did not see it on the portal. It still says Starfish (Level 1) 3. Very Unprofessional Every time I call no one answers the phone. They will call you back at their convenience. When we walk into the class, the workers are on their phone and once I've overheard a very personal conversation. 3. Instructors/Submerging/Drowning One of the male instructors allow my son to go underwater to many times and would not help him. It was to the point my son looked like he was drowning and I had to yell for the instructor to help him. I felt HIGHLY uncomfortable and at that point I was definitely discontinuing his classes with British Swim. Plus the kids do not get the same instructor which falls into poor communication. 4. False Advertisement The flyer I received from the gym LA fitness said you can book two classes per week. I tried to schedule two classes and they told me no because they were overbooked. But if you book two classes you'll get a better price than booking one class. 5. Overbooked Classes They have 3 kids in a 30 min class and a 5 min play time which means a 25 min class. If you break down the time each child is getting per lesson, that means each child is getting less than 10 mins of swimming lessons. I am highly disappointed with this franchise. I've communicated all my concerns and nothing has been done. This is not my sons first swimming school so I kinda have an idea of how it should or can be conducted.

My children love the master. He is very patient with the kids. He is firm and instructive. My…read morechildren learned the correct techniques and forms from him.

Top-notch taekwondo school! Master Elshikh and Chief Instructor Nieves are excellent with the kids…read more It's the one activity my kids love to go to. They learn discipline and respect, and yet it's still a fun workout for the students. Highly recommended!

If you have toddlers DO NOT GO HERE. British Swim School,…read morehas repeated service failures and misleading practices by resulting in my toddler son not receiving proper swim instruction for over two months--despite the business manager **** continuing to charge me without providing the promised service. The issues began when all of the senior swim instructors at our location quit. Since then, my son has been placed with instructors who clearly lack the proper training or experience--especially in working with toddlers. Initially, we were asked to continue lessons at a Hampton Inn pool, which was both under construction and in unsanitary condition. Despite that, I continued the lessons. My son was then assigned to an instructor with no toddler experience. After raising my concerns, I was promised he would be paired with a more experienced instructor moving forward. Later, I was told my son would be paired with ****, the manager and lead swim trainer. However, when we arrived, my son was pushed aside to accommodate a new client's child and was instead handed off to a novice instructor who arrived 15 minutes late. That session involved no structured lesson--just my son being aimlessly tossed around in the water, without any of the promised instruction or protocol. At the very next session, my son was already in the water when I was told he wasn't even on the schedule. Once again, he was assigned to a random, inexperienced instructor--despite prior assurances of consistent, qualified instruction. Throughout this entire period, British Swim School has continued to collect payments, offers no refunds, and has not taken any meaningful action to resolve the issue. My son has been continually dismissed and underserved, and I've paid for services we clearly have not received. This feels like a complete breach of trust and, at this point, borders on fraud.

Both of my children go here for swim lessons. They have both been excelling and we truly enjoy the…read moresmall class sizes and open communications from managers. I believe the rates are reasonable and the policies and rules are very transparent. Will continue to send my kids here to learn the life skill of swimming!

My wife was diagnosed with breast cancer the middle of February. I missed the cut off for…read morecancelling by 1 day and they would not make an exception even though we would not be able to make any classes for the rest of the month or the following month.

My children really enjoy their instructors and are progressing nicely. They have learned how to…read morefloat, regulate their breathing on both sides and they are doing the back stroke after 5 months of lessons.

I rarely leave negative reviews, but this experience has been extremely frustrating. I have…read morerepeatedly and specifically requested to be notified in advance whenever my daughter's instructor will not be teaching her class. Despite making this request multiple times, this is now the second time we have arrived for class only to discover that her instructor was off, with absolutely no advance notice. The issue is not simply that the instructor was absent--it is the repeated lack of communication and the way my concerns were handled when I brought them to the manager. Unfortunately, the manager was dismissive and did not take the time to meaningfully explain the cancellation policy, address my concerns, or offer any reasonable solution. To make matters worse, when I got home, I noticed an additional charge on my credit card. We were told that both the class my daughter showed up for (but did not attend because she would not get in the water with an unfamiliar instructor) and the additional charge would be reversed. We are now nearly a week later and are still waiting for the promised reversal to be processed. Having to repeatedly follow up over something that should have been handled clearly and professionally from the start is incredibly disappointing. For a business that works with young children, communication, consistency, and customer service should be a priority. Unfortunately, our experience has fallen far short of those expectations. I hope the management team takes this feedback seriously and contacts us to resolve the outstanding charge and address how this situation was handled.

It is a pleasure to take my granddaughter to the Goldfish Swim School in Garden City. Camren &…read moreHeather the front desk staff are so welcoming and helpful with all my questions. Charles her swimming instructor, and the woman lifeguard have patience and are warm and encouraging, helping my two year-old granddaughter, feel safe and comfortable in the water. I definitely recommend this school for any parents or grandparents looking for a swimming school.

This is an excellent studio for anyone interested in taking classes in New York! They offer a…read morediverse range of classes including heels, hip hop, and chair choreography, with options for all skill levels--from beginner to advanced--as well as exciting workshops. I took a heels class with Emma and it was a fantastic experience; the class left me feeling empowered and confident. The studio is centrally located in Manhattan, close to public transportation. They also provide bathrooms for changing and cubbies in the studio to store your belongings.

This was my second time visiting Sass Class, and it was very intentional. I traveled from another…read morestate specifically to take class here, which already says a lot about how much I value the experience. This time, I took class with Amber, and she is truly a 10 out of 10 -- from her character to her teaching style, choreography, and ability to educate dancers in real time. She doesn't just teach steps; she teaches movement vocabulary and helps you understand how to inhabit the choreography as it unfolds. That presence and clarity make the experience special. A lot of what I enjoy about Sass Class comes down to both the choreographers and the energy of the space. That said, there are some practical considerations. There is no elevator, which can be challenging because of the number of stairs you have to go up and down. The studio itself is small but functional. There's a small waiting area, a check-in desk, two bathrooms, and a spot to quickly change if needed. There are two studios, which allows classes to run smoothly without feeling crowded. The location is central, not far from Moynihan Train Hall or Port Authority, and there are plenty of food options nearby for before or after class. Overall, SASS Class continues to be a space I value. I fully intend to take more classes there in the future. For me, it's about the quality of instruction, the intentionality of the movement, and the community -- and that keeps drawing me back.