I signed up to do the 4Geeks Academy cybersecurity bootcamp that was supposed to begin mid-January. 3 days before the course was due to start they shifted the entire start and end date by 2 weeks to "give people more time to do the pre-work". The course started and the people who were granted more time showed up still without having done the work or downloaded the programs they asked us for. We wasted 2 classes sitting listening to them get help to install programs and do work they were supposed to have done weeks ago. Granted that is not 4Geeks fault but it's pitched as entry level and people showed up expecting it to be entry level not even having basic IT skills which 4Geeks don't bother to test for. Our first tutor left the company after a week or two. He was replaced by one of the mentors for a week, a week in which we spent all 3 classes doing the work of one class because of the people who barely understood what was going on and still didn't have all the programs they needed. He was replaced by another tutor at which point I tapped out. I found out later that he also left the company and now they're on their fourth tutor. Given how much time I was spending teaching myself the curriculum I felt it would be better to save my money and continue doing that. The refund process has been a nightmare. Their own contract states pro rata refunds are given 'within 30 business days from date of termination' but they ignored my first two emails requesting the refund, presumably to give the two different people who were emailing and calling me time to try and change my mind. I have since been emailing back and forth with the finance team. They avoided answering my requests at first for information and clarification on my date of termination and refund amount. I first requested it Feb 28th. I was told weeks ago I would "likely" get it within 2 weeks. That didn't happen. Then it was "you'll get 50% of it next week and the other 50% the week after". That didn't happen. Next I heard "you'll get it all back next week". Unsurprisingly, that also didn't happen. As of April 25th I am still waiting for my refund which should be about $4100 USD. We have long since passed the 30 business days they laid out in their own contract so they've breached that. They have completely given me the run around. They couldn't even do the math on my refund correctly. I had to ask 3 times for them to confirm the figure I had worked out was correct. They corrected it and I asked for their formula since we had very different figures and they came back to say they'd done the math wrong and I was owed a little more than their original figure but less than mine. I found them unprofessional, lacking in structure and organisation but worst of all is the refund process which has been dragged out to an extreme degree causing a great deal of stress and for me to have to contact the Better Business Bureau and a lawyer. I would recommend you avoid them at all costs. read more

I was excited about the programs offered and interested in them but once I contacted customer service my interest on them totally vanished. Customer service was awful, the guy was just trying to tell that I was not able to pay for the bootcamp and telling me that my current visa was not enough to enroll when I know it is, I just graduated from the university with this visa. Anyways, I noticed how he just was not in the mood to talk at the moment and was trying to end the conversation with me. I can't imagine if this was just to get general info about the programs(which I couldn't get) how would the classes be LOL. read more