This is the place to go when needing automotive work done. The owner has many years of experience…read moreand has stayed on top of the ever changing automotive technologies as well as having the know how when repairing the old school muscle cars. He runs the business with customer satisfaction as the solid foundation as a business model but still maintains the honesty to let the customer know if the repairs will be too costly. From brake jobs to engine swaps this is the place to go!!

I hit a deer,and Phillip and his crew did an awesome job fixing my car.The bumper doesn't match…read morehowever,but its an older car and I'm not too worried about it,he also replaced a brake light bulb which wasn't even effected during the crash.

I recommend this business. My wife's car was damaged and I came in on my appointment time. They…read morerepaired it on time and did it right. They gave a reasonable cost. I am going to use them again.

Local, small auto-mechanic that we stopped at while in town. We were looking at buying a used…read morevehicle, but wanted someone to inspect it before we bought it. They came out and took a look at it pretty quickly - even taking it for a quick test drive. They found a few small issues that had not been disclosed by the seller, which was definitely nice to know about so we were not surprised down the road / caught off guard. The mechanic was very friendly, and the price for the service very reasonable.

I asked around for a good place to get my transmission worked on and this was one of two places…read morenamed. I am very glad that it was. While in the waiting area, as they were doing their analysis stuffs, I was talking to another customer who had been traveling through on business in his service truck. He had to stay a few nights in a motel while parts were ordered and such but he was telling me how happy he was with these guys and how honest they had been with him. They could have told him anything and never seen him again but he got out inexpensively. So, I was feeling better already. They tested mine and, I was expecting scary transmission money, however they came back and found it to be a fix for under $180 since it was not an internal trans problem. Ordered the part and next day it was fixed. I had read about my problem online, and had others give me their educated guesses. They could have gotten away with telling me it was something far worse since the symptoms mimicked a bigger problem. Anyway, it was good advice that I received to bring it hear and I only wish that they could do everything I need to my truck but they have certainly earned my business and I believe they will earn yours too if you give them a shot. I am glad I did.

I have taken 3 cars here over the past 10 years. This body shop does work like you wouldn't…read morebelieve. Each time my car came back to me looking brand new. They do phenomenal work and I wouldn't trust anyone else, ever. Terry Norred has been in business this long because he knows what he's doing!

There are a lot of body shops in this area, but Norred's is hands down the best. You can always…read morefeel confident that your car is in good hands with Terry! I have taken many cars here and I am always very pleased with his outstanding work.

I really want to give Sonny a shout out!! We had a wheel bearing on the travel trailer go out and…read morewas dead in the water on I-20, couldn't move it any further without axle damage, he came to us and replaced the damaged bearings, hub and brakes and didn't rake us over the coals on price like some would and could have done. He also came to the speedway later on in the week where we were camping and repacked the other 3-wheel bearings. Him and James went out of their way to make sure we traveled safely back home about 450 miles away. He will always get my business if I'm in town and need something. I would highly recommend him to anyone!!

These guys were great. Diagnosed my problem and gave me options on repair vs replace. Knowledgeable…read moreand honest about issues and costs. I will continue to use them for any future repairs. ​​​​

Date of service Jan 03, 2022 My serpentine belt fell off…read morearound 8:30 pm Jan 02 during our trip over to Birmingham, AL. I was able to make it to a shell gas station n the outskirts of Pell City. Allstate roadside assistance could only find one company in their list willing to tow us 3.2 miles to a local garage in Pell City. They wanted $499, $399 after my $100 insurance credit. It took them nearly 3 hours just to find that as an only option... I declined that insanity and we decided to stay in a powerless vehicle overnight wrapped in moving blankets. It was snowing and dropped to 31 degrees that night. I submitted another request to Allstate at 5:50 am for a tow request hoping it would be less money and faster during normal hours. 1.5 hours goes by and I receive another message saying due to labor shortages in the area they were having a hard time locating a towing company. We were on a deadline to pickup furniture and return to our home in Georgia. I figured I would take it upon myself to find a towing company. I did a simple online search for towing companies near me and up popped Twin Creeks Towing. I called and spoke to a man who said he could have a tow truck out to me in 30 minutes for $75. Sure enough the tow truck shows up in 35 minutes after a call from their driver giving me the eta. I couldn't find a garage to get me in that day for repair. The tow truck driver said he knew a fantastic garage a couple blocks away from where I was originally taking it and they could likely get me in due to how efficient they are. Sure enough Express Oil Change & Tire Engineers on Martin St said they could get me in that day. Our tow truck driver even dropped us off a block away at Enterprise rental since it was the direction he was heading. A fantastic experience with Twin Creeks, above and beyond customer care, inexpensive, and fast. I can't praise them enough for how much time and money they saved me having to stay another night to repair my Honda truck, meals, etc. I tipped our tow driver extremely well for all he did.

Josh from Twin Creeks saved the day! My first five minutes ever in Alabama and I lock myself out…read moreof my rental car. He was super fast getting to me, saving my keys, and we had a good laugh. Thanks Josh!

This was on Memorial Day! We live on a dirt road out in…read morePell City and after all that rain my wife's Mercury got stuck like chuck! Me and my old man spent hours digging that land whale out to no avail. We swallowed our pride and started calling wreckers. Hank's was the only one who picked up! The nice lady asked a couple questions about the situation and not 20 minutes later Nathan pulled up ready to go! He had that sucker pulled out in no time! I'm always gonna call Hank's Towing from now on and ask for Nathan.

I locked my keys in my car when I parked at work. Hank's towing was easy to reach. Came to my work…read morepromptly and unlocked my vehicle within 5 mins. The tow truck driver was pleasant and encouraging. I have nothing negative to state about the experience. The driver was kind and made my day a little less stressful. I would use this company again.