I usually groom my own 10 pound chi-poo Jinx. She's very fluffy. I'm self taught from years of…read morewatching professionals on YouTube. I learned on my first dog, a Bichon Frise. So I understand what it takes to create a smooth and polished coat on a fluffy dog. But sometimes I need someone else to do this job when I get busy or don't feel well. I heard about Seaside from a friend. I live in the area so I called and spoke to Lisa. I guess she's the owner. I mentioned Jinx's nervousness and she told me to come in the next day. She didn't mention that there would be a parade of regulars coming in (about 8 dogs) at that time or that she only accepts cash/checks. I would've come in earlier if I had known so I could've had her undivided attention to go over Jinx's needs. Lisa told me and my husband it would take about 3 hours, so we were surprised when she called us at 2 hours that she was ready. She reported that Jinx handled everything well. And honestly she seemed pretty chill. So that's a plus For her. She doesn't like everyone. At first glance, Jinx looked really cute. She had a cute little neckerchief on. We had to return with a checkbook to pay, as we weren't told about the payment situation. It's displayed on the counter, but it's so uncommon and we were distracted that we missed it. Good communication for first timers is important to establish orientation and trust. Going back home gave us time to evaluate Jinx's groom. I noticed right away there was unevenness on the hair around her face, so I had Lisa correct it. Later, however, after we left, I continued to notice mistakes. Uneven, choppy hair on the top of the head, the sides of the face under the ears, clipper trails marks on the body, and the tail wasn't even touched. While they did a better job on areas like the face and legs than I could ever do, it looked like the job was rushed and not inspected carefully for mistakes. I would normally go back to have things corrected if it was, say, my own hair. But I can't put Jinx through that. She's really a sensitive little dog and doesn't like new situations. So I will correct those things on my own. I'm not sure if I will be going back to Seaside. Maybe for the walk-in nail trim they offer, since they're so close. I really don't like being let down after paying $85 for two 1/2 hours of a basic service, though. While I realize that I am not easy to please And that I'm a perfectionist, I still expect professionals to know their job and perform basic quality control over their service. I would think they'd put their best foot forward for a new potential long term client. You don't get a second chance to make a good first impression. Sorry, Lisa. I liked you and your cute little store. I just think you're a little overbooked and could do better.

Our dogs love this place! They're kind and fast. And we will go here again and again.read more

Rebecca is responsible and trustworthy. I know I can count on her to follow through with all the…read moreexpectations laid before her. She is equally affectionate with our pets and has excellent communication skills. She's got it all!

These guys are THE BEST. Post-pandemic taking my dog to work has been a bit of a nightmare, being…read moreable to drop her off with Rebecca and Rick every morning has made life so much easier. She's always excited to see them and knowing she's well taken care of is such a weight off my mind. Can't recommend these guys enough.

Run, do not walk, away from this company…read more They are simply horrible, incompetent, and not trustworthy at all. I sent my pup to Portugal and they charged me a lot of money to put my pup in a van and drop him off at Lufthansa. I paid for the crate. I brought the food and medicine for my pup. I handled all the USDA certificates. They put my pup in a cart at 8 AM for a 3 PM flight (airline rules they claimed) and my dog suffered a trauma that can not be ignored. They literally put him in a cart, taped his food and medicine to the top of the crate and transported him in a van to cargo. They did NOTHING else. They had no idea if anyone was going to give my pup the medicine and food. There was no customs work and no absolutely no warning that the customer would have to do their own customs work. Think about it! If DHL sent packages to Portugal and the recipient had to go to a DHL center, handle the customs and retrieve the package themselves, then DHL would NOT have a real business. That's Jet Pets. Their service is shite. They do not nothing, they don;t alert you to the impending chaso. They do not fucking care. My wife arrived at the Lisbon airport at 11 PM thinking she was picking up our pup. Instead, she found herself at the back of a very long line at customs with absolutely no directions or instructions on how to deal with this. Jet Pets just abandoned us. Portugal is heavily bureaucratic and they kept sending her from cargo area to the customs area at the airport and then back. These places are miles apart. She did this at least twice. My wife was at the airport for five hours. She waited until after 3 AM to retrieve our dog. She got home at 5 AM, completely and utterly stressed. She paid a customs fee (negligible) but also paid a car service 5 hours extra to sit and wait with her. And for FWIW, I spent five hours on the computer and my cell phone vainly trying to help. All because Jet Pets didn't think to have a customs broker handle this. Nor do they tell us which would have been a deal-breaker with me. What they do say is call Lufthansa Cargo which suggests everything is all covered when it fact Jet Pets wants Lufthansa to deliver the bad news about the customs. What they do is bad for the client and worse for the poor animals. Jet Pets incompetence extended my dog's crate time by five or six hours minimum. We calculate our pup was in the crate for 36 hours. My wife and I honestly expected the worst because he is 10 years old and not a small boy. Their service should NOT be sending an animal out and then expecting the client to fend for themselves. They send a customer out knowing what is in store for them with absolutely no warning. They don't fucking care. What happened to my wife and my poor pup was inexcusable. Seriously, save yourselves anxiety and grief. Run--do not walk--away from Jet Pets. They suck!

The service you receive from Jet Pets is excellent, and they will go over and above when your dog…read morehas to be shipped from Chicago to Auckland during a pandemic, a snowstorm, and an embargo on pet shipments. I would highly recommend Sandy and her team! Let me start off by saying that the first time i contacted Jet Pets on October 29th, 2020 and Duke only just arrived yesterday (March 2nd, 2021). In total, the exporting process took 5 months and we moved from Chicago to Auckland, New Zealand. We were supported throughout the entire exporting and importing process by Sandy and Micaelin, who were prompt, understanding, and answered all of my questions. It can be daunting to move your most beloved pet abroad and it can get overwhelming. Sandy made the process so easy. Sandy discovered that Air New Zealand had placed an embargo on all pet shipments, so she made a call to contacts in Hawai, Fiji, Singapore and came back the next day with alternatives. Despite my nervousness, I trusted her expertise when she advised that Singapore was the best option for us. Then Sandy made a vet appointment schedule for Duke so I would know exactly when to take him to the vet as New Zealand has very strict rules that Sandy knew off by heart. It turned out that the whole schedule had to be changed a couple of weeks before Duke left because there was a snowstorm in Chicago and it was too cold for him to fly, so Sandy helped us with the new schedule. She figured out what one of the warmest days would be in Chicago so he could escape the snowstorm. When Duke got his blood drawn at my vet, he got unnecessary blood test results so again Sandy helped to correct this. Sandy requested an extension from the Ministry of Primary Industries in New Zealand as a result of Duke having a lapse in his vaccines for eight days, and thankfully it was granted! When Duke finally escaped the snow-storm in Chicago he was picked up at taken to Jet Pets in LA where I received an email with pictures of my Duke. After being there for three days, Duke finally left for Singapore on Saturday, when I contacted Sandy after hours because I was nervous about his arrival time she was responsive and sent me all the information I needed to track his flight. Should I have the chance to relocate again (which I certainly hope I never have to), I would choose Jet Pets without a doubt.

Stacy is a lifesaver. She has been walking my dog for almost a year now. I trusted her from day…read moreone. As a nurse, I work long shifts and Stacy is kind enough to come twice to walk Barbie on those days. She has even done transports to and from doggie day care. All around excellent dog walker and great person to know in town. I couldn't be more pleased and Barbie too!

I'm so grateful that a friend introduced me to Stacy and Critter Sitters. Stacy is THE BEST!!!…read more She really cares about the animals, and I always know my little guy is in good and safe hands when I am away. Stacy is dependable and trustworthy, which gives me such peace of mind when I'm traveling. She always works with my last minute schedule and checks in regularly while I'm away, which makes such a difference. I plan to use her indefinitely, and recommend her to everyone I know who loves their pets as much as I do.

They're the best. So kind and gentle. They gave us all the time and space we needed and helped us…read morethrough the entire process.

I called at 8:30am on a Saturday about my 90 year old Dad's 15 year old dog who had stopped eating…read moreand drinking and was clearly in pain. They were able to come same day - a vet and a tech - to put her to sleep in his apartment. They explained to him what was happening and transitioned her peacefully while on his lap. They also took her with them with the option of returning cremated remains. They even reached out to the regular vet to let them know. During a sad time, that's all you can really ask for.

The customer service there was absolutely wonderful. It was my first time there taking my Yorkie…read moreand Marlene, who groomed my dog, took me to the back showed me around asked me what I wanted to have done and called me within one hour. My dog looked so beautiful and so happy I know he was in great care. Marlene is an amazing groomer and very kind

Everything was excellent. Staff was professional and organized. Washington bays are cleanread more

I wish I could give less than 1 Star Not a good store, Not a…read moregood feeling due to staff. It was very small, dark. The clerks were unfriendly, no greeting, when I came into the store they just stared at me. One clerk young female was on first register and another male clerk was three registers away. They didn't even want to help a old cat lady who was going to buy lots of stuff for my cats, I usually shop once a month so after I had already gathered about $100 dollars, of stuff all in my arms hands, they the staff had me wandering around the store with No offer to show me where the carts were or to assist me or to ask me if I needed anything and it seemed like they were more interested in talking to each other than the me the customer. Store was not busy, I think I was the only customer on a Monday afternoon. I was confused and I did not understand why no one would help me? I have had excellent customer service at the Culver City Centinela Feed Location? As soon as you come in they smile and say welcome. Maybe it was me, Maybe my money was not green? This location has treated me so badly I had to check to see if I had a tail? I must say, I will never come back here and will advise anyone and all my friends do Not come to the Westchester Centinela Feed store. Here is a receipt I would have bought more but No one would tell me where the litter was so I paid, No thank you to me as I paid and checked out.

I am very disappointed with how my nephew was treated after being hired earlier this year. He was…read morevery excited to have been working there. He caught on pretty quickly. The problem was he is a larger kid needing a 3XL shirt. He was given a 2XL shirt that was too tight around the arms. He was willing to wear it until his size came in and it was never ordered . The manager stated that HR is not concerned about small things like that. When the district manager came in he chastised my nephew for not having the proper uniform. My nephew was wearing a black shirt until his arrived. He district manager was rude and not very helpful or wanted to listen when my nephew tried to explain the situation. This was not a good experience for an 18 year old to have for his first job. The district manager Alan, store manager Yvette and staff need training. I worked in retail for years and employee well being and customer service should be at the forefront of anyone in management.

Kristina is really amazing a dog walker. I went out of country for last holidays and hired her to…read moretake care of baby Max....she was constantly in touch with me by sending me messages and photos of Max on the walk. He was comfortable and Happy around her, and that made me calm and happy as well. Thank you again for excellent service and care, and I will definitely hire her again. Adriana

Kristina was great with my cat Tony! She took pictures of them playing together and even gave me a…read morereport at the end. So much attention to detail. She really cares about your pet. It's not just a gig. I trust her with my cat every time I go out of town. I ever referred her to my friend who needed a dog walker for a week and she loved Kristina and how good she was with her chihuahua who is usually scared of everyone lol. If u r tired of people who just go through the motions with your pet, then Jolly Paws is for u!

Flora and Fauna Pets offers the best pet services in LA, by far. When I go to work, I drop off my…read more10 month old puppy for daycare and she LOVES it. She gets lots of both indoor and outdoor playtime, as well as downtime. The dogs are free to move as they please and my Penny loves socializing with the other pups. She still struggles with a little separation anxiety when I leave her most places - but not when I drop her off at Carolyn's, she's excited to go! Carolyn is super great at sending updates, pictures, and videos if that's what you like. She also has healthy, homemade food that the dogs love, and she's very sensitive to whatever needs your dog may have. She even has helped my pup learn some commands without me even asking her to! I truly have nothing but great things to say about Flora and Fauna. It is the only place I would trust to leave my dog for daycare or boarding. I cannot recommend it enough!!

From the owner: Where Nature and Nurture Meet - CAGE FREE Dog Boarding & Sitting Services…read more At Flora and Fauna Pets, we make sure your pet is well cared for and at home as they will be spending their stay at a private residence with our own family pack! We have a huge yard with water features, gazebos and lots of running space with our CAGE FREE boarding and sitting services. All dogs are up to date on vaccinations and screened for behavior and temperament. We only take a few boards at a time and specialize in small dogs but all dogs are welcome as long as they can play well with the little ones.

Amazing people work there and there's plenty of parking. Did I already say amazing people work…read morethere?

They always do a great job cutting nails are giving a bath they have an interesting selection of…read moregifts for my dog. The only thing weird is that every time I go in they're all new employees!