This hotel was absolutely brilliant! The rooms were lovely, I loved the vibrant and modern interior…read moredecoration. I had a single room with beautiful and colourful parrots. It was comfortable with a double bed and excellent and clean facilities. The staff were wonderful and very helpful. They gave us excellent guidance and recommendations, we also booked a couple of trips through the reception. They were so accommodating and we were able to have a relaxed evening drink in the bar/breakfast room. The staff really made us at home and were always polite and considerate. The hotel is close to shops and is only a 10 minute walk to the nearest tram stop, which takes you straight into the town centre. The excursions also pick up directly from outside the hotel. I would definitely go back based on the pleasant and wonderful experience.

A big disappointment. Unbearable heat…read more When you see pictures of the lobby and feel the comfortable climate, it seems inviting. But then you walk into your room. It was like crossing into a bad neighborhood. The rooms are uninhabitable in the summer as it was hotter than outdoors with direct sunlight and no climate control. It's a noisy street as well, so it meant trading an open window for the sounds of noisy cars. The rooms themselves are quite bad with exposed concrete and torn wallpaper. Ultimately, we had to check out 2 days early and move to a hotel that didn't have unbearable heat in the rooms. They did not offer a refund on the 2 days we would not be staying. 1 star since 0 is not an option.

Loved staying here! Would definitely recommend! Initially I was torn about booking this place due…read moreto the mixed reviews--but I am SO glad I did! The location is great--close the the Main Market Square but not IN it. It's about 4min walk from the main square--which means it's quiet and not super crowded at night when sleeping, but also not far from the fun! A nice cafe is on either side of the apartment building, which is wonderful for breakfast! The room itself was newly lovely! We were downstairs in a newly renovated two bedroom apartment. It had a spacious bathroom with beautiful shower and sleek sink (and towel warmer). The bedrooms and living area were a lovely mix of both modern and old world charm. Exposed brick and old world furniture juxtaposed with clean lines in the kitchen, light fixtures, & bath. Very much appreciated the small (but new) washer for our clothes as well! No dryer but a drying rack was provided. Overall we felt this was the perfect place to stay while visiting Krakow!

Cute place in a convenient location. I thought it was a lot cuter until I noticed bugs crawling on…read morethe bathroom floor on my second night. There was a miscommunication regarding our check out date the next morning, and I was more than willing to pay the extra fee for an additional night. However, the young man at the reception was so incredibly rude I opted to check out instead and found another hotel for the night. Tried to charge me 3x the original amount for the room and was very unwelcoming/unpleasant.

Super nice hostel. Well decorated room and super friendly receptionist who is always ready and…read morewiling to answer all your questions and help you indeed. It feels like home here. The breakfast is included and begins from 8.00. But you can ask also for earlier breakfast if you need and they will prepare it for you. You can take the coffee, fruit, cakes here whenever you want and it's free. So just help yourself. The location is also perfect, just ten minutes walk to the old town square and 15 min from train station. You can also book the trip to salt mine or Auschwitz directly at the reception and the guide will come to pick you up at the hostel. I really like it here!

Overall we had a wonderful time. It must first be said the location is great and the staff is…read moreexceptional- the staff absolutely operates at a 5 star level. However, the building is showing some signs of wear in the hallways and, in the case of our room, our hot water wouldn't remain a consistent temperature. It would fluctuate from hot to lukewarm/cold and mostly hang out in the lukewarm region. The staff moved us to the room under it of the same class but it ultimately had the same problem. Did not attend or pay for breakfast. We would go back. Thanks especially to Sofia and both Kingas for their exceptional 5 star service.

Choose to stay here on our recent visit to the city. It's dated (could use some upgrades), but…read moreit's conveniently located and overall very clean. 5-7 minute walk and you are in the heart of town. We ended up staying in 2 different rooms after adding an additional night after original checkout. Rooms were spacious, we were able to get a comfortable nights sleep, and the surrounding area was quiet. Nice buffet breakfast (at a reasonable fee) served in the dining room downstairs. So many choices plus fresh made egg dishes served from the kitchen. Bonus for us was a decent sized gym. It's rare we can squeeze in workouts while traveling, but they had a nice variety of equipment to use. About 5 minute taxi ride to the train station.

Outstanding hostel (1 of the best I have ever stayed at) with very comfortable beds, a clean…read moreenvironment, excellent customer service with employees who spoke English very well, very good location (about a 10 minute walk to middle of Old Town) and right by a tram station and grocery market across the street, wi-fi that worked very well, 2 desktop computers with free use and internet, excellent customer service at the front desk with free maps, free lockers and the best free breakfast I have ever had at a hostel with good bread, meat, deviled eggs, vegetables and cheese for sandwiches and free coffee (food that required some preparation and much better than usual toast, cereal and oatmeal at most hostels for breakfast). One of the best hostels I have been to and would stay at again to if I ever go back to Krakow.

The 6-person room was AMAZING. I stayed with 6 friends (you can ask for an extra bed) and the suite…read moreis beautiful, clean, has 3 pull-out couches that can each sleep 2 people AND a queen sized bed in a separate room. The suite has it's own kitchen and nice furnishings. The shower did not always have hot water, but you could use the showers for the 10-person rooms which worked great. I would DEFINITELY stay in the suite again! However... Our first night there we stayed in the 10-person rooms, which were much less nice. People at the desk were always friendly! The wifi is pretty spotty, but you can use the 3 computers that they have in the lobby/check-in area at any time of day, and they always had internet.

Small hotel in Kazimierz. Clean, good shower, fine breakfast with eggs you like. Nice and very…read morehelpful staff in the reception. Like to stay here. Oh and the hotel is sharing entrance with the Manzana restaurant. So lazy option for great food downstairs.

Nice hotel in the Jewish quarter. The rooms are clean and cozy, and has a wonderful staff. The…read morehotel also has an excellent Latin restaurant and bar.

The hotel is out of the city center and has a very rustic feel. There's a bus station close but…read morethey can also call a cab for you and it's rather inexpensive. Customer service is very good. They try to help with whatever you need and if you have questions (like how to use their transportation system). They have a restaurant that opens from 6 am to 10 pm. This was very convenient for us since there was no other options available close by. If you want to have breakfast, just tell them the night before. It costs $5 per person with decent enough variety. I had no expectations for our stay. We had problems opening the door as it was almost falling off the door. The curtains need to be fixed from their clipping fixtures. They did have extra sheets and the one I used was very itchy. The main thing that was hard to tolerate was not having decent towels. They gave us really old and stained bath towels. I'd compare it to rugs. Even my dog had better ones. I wish they'd consider providing better ones in the future. No housekeeping except for daily taking out the trash and giving us daily bottles of water (which was free). I have to say, nonetheless, that this place was not a 4 or 5 star hotel but we enjoyed our stay here.

A very nice place to relax and take it all in. All, in all they work hard to keep you happy...:)read more