I've been trying to get an estimate for siding for over two months. Excuses, excuses, that's all I…read moreget. The first salesman didn't have a clue what was going on when he came to our house. After leaving a negative review, they decided to contact me again. They said they were going to help me this time and order some samples for us to see. When we went to the store and decided on the samples we might have wanted, they said they would send out a salesman. Five minutes before he was supposed to be there, they called and said he was sick, which I could understand him not making the appointment. But you would have thought they would have scheduled another person to come see us or make another appointment. I don't know how their window department is, but their siding department is terrible.

Let's start out with we DO NOT RECOMEND USING WINDOW DEPOT…read moreFirst off, the sales man (we won't mention any names) he was a nice guy, personable and sat down and talked about what we were looking for Black french door and 2 black xl windows (replacing 3 sliders) got it all quoted out and throws in a " it's cheaper if you go with us now before I leave" kinda pitch (beware of that!) mistake #1 we did. He shows us what the black door will look like and then shows us what the black windows would look like and prints it out. Mistake #2 we never bothered to double check the contract. Fast forward to install day (almost 3 months later) I'm in another room to stay out of their way and just went to take a peek. Whatt? The door is black and the XL windows are white. (We dont have a white window in the entire house) We stop Installation and I call the salesman. No answer, text him, no answer 7 times and not 1 response. I talk to the Instalation crew and they said, "yeah it does say black on our paperwork because we even have the black flashing" They kindly call "their boss" and I talk to him to see what's going on. He tells me the contract says white windows. I looked and sure enough it does! The salesman typed white in there. I'm then informed there was no way I would have gotten black for the price we did. (I'm not one to throw out prices but were talking alot of $$. (Don't quote me here because I know they will respond throwing times and dates back at me trying to justify their mistakes and make me look bad) but a few days later we got a call saying they can get black windows but they won't be the same quality but still good windows. We discussed it and agreed as long as they were good. Jump ahead to aprox 1.5 more months and the 2nd set of windows were installed. Let's talk about these so called "good windows" every time we closed the door the grids rattled. (It wont let me post the video) back on the phone we got!! At this point we should have just got our attorney involved! We talked it over ONCE AGAIN and we're told a 3rd set can be made with bumpers so it won't do that, ' They must have forgotten the bumpers". At this point what choice do we have? A while later we get our 3rd set. From purchase date to 3rd set of install it was a total of 140 days. The same damn window with 2 " bumpers" (something you put on cabinets so they don't slam) Purchase windows from someone else!!

zero stars - charged me for a sliding glass door for my handicap son - it was 400$ from Home Depot…read more- not 1' wider as stated in contract and not flush with the floor- they probably sold my old door for more than what the new generic door cost. and I paid 2400$ then put 6" trim on each side because it was no bigger than my original door. Buyer be VERY VERY AWARE!!!!!

Zero stars stay away....... he took my deposit and never showed up never order my windows nothing…read morecriminal charges have been brought against him.

If you have read any of my other reviews, you know i don't give out 5 stars lightly…read more Metropolitan was wonderful to work with through the entire process. Helpful, non pressure staff at their showroom. Our in home sales rep knew her products & was helpful in guiding our decisions. (We did a lot of research & saw many other products) Ordering and scheduling was a breeze. The installation was amazing. Entire house (21 windows) was done in 6 1/2 hours. We love these new Marvin Infinity Windows and would highly recommend family owned Metropolitan window company.

Is wonderful company. Wonderful windows. This was the…read moreeasiest company to work with. Top notch experienced crew came and installed my new windows without a hitch. I would only recommend Metropolitan. My old windows were Anderson, but it seems that they only want to make a sale anymore. Had quotes from both, and happy that I chose Metropolitan. Plus, they are beautiful!

Purchased a sliding glass door from Pella. Since it's starting to get cold now, there is cold air…read morecoming into the house on the bottom where the two sliders meet when closed. I reported this issue , in a timely manner i received an email. It's going to take over a month for a service technician will come to check out the issue. I find this interesting since when I purchased the door the sales person was touting how good Pella products were and the prompt service after the sale Pella is vs the other well known vendor I was considering. I'm very disappointed in the timeliness of service when you need it. I do like the door other than it leaking cold air.

So apparently Pella didn't like my review. I got a notification from YELP that they filed a…read morecomplaint about my review. I can understand that. YELP would not allow me to update or modify my review so this is the best I can do. To be fair, this happened nearly 20 years ago so if they questioned their employees, I believe that no one there could verify what happened to me so I can believe they they suspected that I made it up. YELP did not exist then and I was talking about my experience with an old friend and she asked me if I had given them a candid review and I said honestly that it had not occurred to me. So I decided to do it. 20 years later it left a bad taste in my mouth and to this day I am still horrified about how absolutely uncaring they were about what I considered something they they should have been the ones who were horrified by it. 100% of everything I said in my review is the Gods honest truth. I will also acknowledge that perhaps they are better now. I wouldn't know because I have had no dealings with them and please be assured, I never will.

We talked to several window companies and really appreciated Superior's respectful way of doing…read morebusiness. We replaced our 3 front windows. Larry did the installation, carefully and professionally. We love the result. Highly recommend!

THIS COMPANY IS FANTASTIC!!! The salesman was down to earth. Did not try to upsell or waste hours…read moreof my time. The installer came, installed, and left. Their craftsmanship and professionalism is outstanding

this company is amazing! we have used them two times now and both times the work was exceptional!!…read moreThe problem was found and shared what it was. the work was finished quickly. if you need a garage door fixed this is the company to call you won't be disappointed!!

I hired Brand Garage Doors to replace a 16 x 7 old wood door with a new insulated garage door. John…read moregave me a rough estimate over the phone. Came out and measured and gave me a firm price. He had my new door installed within 10 days of his visit. Good quick and quality experience. Highly recommend.