I love this bank! I started coming here since last year, when my bank at the time closed. So many…read morepeople from my old bank came here, so it was like seeing friends. I serve as Treasurer if my singles group, so I was able to get a checking account open for us also, since we also banked at the bank that closed. I felt I did the right thing for myself and my singles group, and you will, too, by coming to Merchants Bank of Indiana.

Best beer and bourbon fest coozie…read more If there's any way to own a great bank and cozies, I'm thinking Wayne has it figured out. Seems like a great place to keep your money, they have coozies too.

From the owner: For over 130 years,Wayne Bank and Trust Company has been the most dependable locally owned and…read moreoperated bank in the Richmond, IN area. Their dedication to serving the community and providing their clients with unparalleled customer service has never wavered in their many years of business. Wayne Bank and Trust Company is a full-service provider of mortgages, loans, credit cards and checking accounts. They provide everything you need to plan for a financially sound future and grow your money through every stage of life. Their team of dedicated banking professionals is happy to meet with you one-on-one and give you valuable investment and saving advice. Unlike large corporate banks that only care about the bottom line Wayne Bank and Trust Company is truly devoted to their customers. They'll take the time to get to know you and collaborate with you to create a financial plan that makes sense for your unique situation. From making sure you get the best interest rate available from your money market account, to helping you choose between a Traditional IRA and a Roth IRA the team at Wayne Bank and Trust Company wants you to think of them as your personal banking advisors. In addition to offering a wide range of investment opportunities and personal loans, your friendly neighborhood bank gives their customers access to all the high-tech amenities and conveniences of a large national banking institution...

The first bank here in Richmond Indiana on North 9th Street is the most pleasant bank I have ever…read moredealt with. I went for a long time not having any money and fighting for disability and when I finally got it they help me become financially secure after a prior incident of identity theft on my food stamp card. They made sure I felt safe and that my account was secure and safe. That means the world to me. Thank you to the staff on North 9th Street.

The loan officers were very professional and personable. We had a great experience. Above and…read morebeyond the call of duty.

Trust your bank? I trust mine…read more What can you say about a bank that operates across several states and didn't need federal government help in 2008/2009 and doesn't gouge its customers? U.S. Bank is stable. During the ridiculous era of lending to everyone, they didn't. They kept their focus on their core business, rather than some get rich quick scheme, so they didn't suffer when suddenly, lots of people couldn't pay their mortgages. When I lived in Florida, I looked for a bank that was everywhere, that didn't charge tons of fees. That was Washington Mutual. I was with them for maybe 7 years and as I was getting ready to move, I was going to have to switch banks, as they had no service here. I turned on the tv one morning to find that they were in a deal with JP Morgan/Chase/Chemical etc. etc. to buy their assets. Washington Mutual seemed to be a safe bank--they weathered the Savings & Loan crisis--but they'd done wholesale mortgages. U.S. Bank wasn't down there or I would probably have chosen them. I liked their style, but it's tough to use a bank that's far away. Trying to reach the drive-up box is madness. So, here I am and I'm pleased to be with a (more) stable bank. They don't charge an arm and a leg, although they currently waive a monthly $6.95 fee for certain states, such as Indiana, Ohio, and Kentucky. I trust their tellers, as well as their toll-free support line. During my mum's sickness, I had Power of Attorney access to her accounts and could access everything through the web, as if it was my own account. Web access is well-controlled and using the latest Mozilla Firefox or Google Chrome browser, you're as safe as you're going to be online. The branches tend to rotate bankers/tellers regularly. No, they don't spin them on their chairs. You might see one of the tellers from this branch at different local branch or they may have left the area entirely. It's better for training and security, but it isn't as comfortable as seeing the same person during each transaction. Wherever I go in the U.S.A., I hope that U.S. Bank is there.

Fast! Four drive threw windows. 24hr atm that you have to go inside to use.read more

So I hear the cool thing to do right now is to close your bank accounts and start banking with…read morecredit unions. However, Chase has never done me wrong, so why make the change? I love this bank. The employees here are always super friendly. I can always get in and out quickly. Their mobile app freakin rocks. And I'm never charged for ridiculous fees like I have been with other banks. Sure there's the ATM fees you have to deal with, but what bank doesn't have ATM fees these days? I'll continue to bank here until they give me a reason not to.

This is the Chase branch I visit the most, not because of location, but because the service is supe…read morefast and they are very helpful with any issues. I've banked with Chase for a while now, and this branch definitely meets my needs as well as many of my friends who have accounts as well.