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    3RD Gen Flooring

    5.0 (1 review)

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    Response time

    10 hours

    Response rate

    100%

    Services - 3RD Gen Flooring

    Carpet installation

    Carpet removal

    Carpet repair

    11 More Services

    Carpet restoration

    Floor installation

    Floor refinishing

    Floor repair

    Floor restoration

    Grout refinishing

    Grout sealing

    Grouting

    Tile installation or replacement

    Tile removal

    Tile repair

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    9 months ago

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    Stronghold Floors - From cracks to clean--this Lancaster garage now features a smooth, high-performance coating...

    Stronghold Floors

    (6 reviews)

    I feel it necessary to follow up on my 1 star rating 13 days ago as little has transpired to change…read moremy rating. I was very appreciative of Mike M. (Owner) to reply to my post & I did exactly as he suggested. I responded to the e-mail address he provided copying the General Manager and asking he be provided a copy as well. I outlined the 9 times I contacted Stronghold since April 1,2024 asking for a quote & appointment to repair my floor. I even provided my contact info and my Stronghold identifier SR-CSR-374 so they can locate my service request. Now 12 days later since my last request, still no response. I was really hopeful I would hear from somebody. I guess I was right, business is just too good; they either don't have time or don't care to address repairs. I'm truly disappointed as I've recommended them on numerous occasions, handing out their business cards to several prospective customers.

    I seen all the wonderful reviews on Stronghold floors and also some of their great work. So I had a…read moregentleman come out to give me a quote( Steve) to get my garage floor and apron wall done. He actually gave a pretty reasonable quote with out apron wall. My issue is he told me that they don't really do apron walls and he discouraged me against them. My apron walls were pretty standard at about 8 incs. So I decided to call a competitor for a quote with the stem wall included and i mentioned to him that i've got a quotes and the company said they wouldn't do them. He assured me that they would do them and asked if the company was stronghold? The competitor said he had two other clients that went with his company because stronghold refused to do the apron walls. Just seems to me that a company that is so well established would offer this service, and want to please the customer. I also think it is worth wild to note that 3 possible clients will go with competitors because Steve doesn't want to do the apron walls, doesn't seem like it worth loosing business over. I also gave Steve a call back to ask about including the apron walls. Part of me wanted to give him a chance before i wrote this review. I asked if i prep them would they do them and he said he would have to add square footage on the job, but again tried to talk me out of it and told me other businesses would do it for me with out any problems. I said i will take my business to another company and he said fine. Sounds to me like he didn't care about my business or the companies reputation. My suggestion is to go with a company that will give you the service that they offer and you want to pay for, and not what STEVE wants.

    MS Custom Tile - Over the years

    MS Custom Tile

    (5 reviews)

    We had great difficulty finding someone who could replace the old grout on a 45-year-old shower…read more Luckily we found MS Custom Tile and the owner Miro explained it would be possible to install new tile over the existing shower. He's an outstanding craftsperson and we were extremely pleased with his work. We did not want a boring shower insert. Finding a talented person is much harder today! Tiles can be costly so it's important to find a competent installer. We cannot recommend MS Custom Tile enough. The shower is now a piece of art!

    Miro was a pleasure to work with on our kitchen backsplash project. We opted to use epoxy grout for…read morethe project as it is more stain resistant and can withstand more wear and tear. Miro was very professional, knowledgeable and he helped us greatly with deciding the smaller details such as border pieces. We waited several years to do our backsplash as it took us time to agree on what we wanted. I'm glad we waited and got exactly what we were hoping for. The travertine tiles were laid in a random pattern and I'm happy Miro suggested that b/c it looks amazing. I had a custom mosaic made from a different artisan for the centerpiece and Miro did a great job installing that as well. We are very happy with the care he took in protecting our other surfaces. The pride that he takes in his work is evident and well-deserving. We are overjoyed with our beautiful new backsplash and hope to use Miro again for a bathroom tile upgrade.

    3RD Gen Flooring - flooring - Updated May 2026

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