I have used Gadgets Technology for the past 8 plus years and have always had excellent customer…read moreservice. I am not tech savvy and they take the time to answer all my questions. Highly recommend them!

I took my laptop in to see if the charging port might need to be replaced. They told me all they…read morecould do is replace the whole mother board and that would cost at least $500. I talked to my brother afterward and he looked at it and said he can fix it for me. I understand they need to make money but they charged $70 to look at my laptop and tell me they can't fix it unless they replace half of it. On top of that I am quite sure they tightened a screw too tight because I noticed a crack right where a screw was and there is a missing screw as well. My laptop was not in good shape to begin with but I am quite sure it wasn't cracked there before and I don't recall it missing any screws prior to taking it in. Maybe you'll have better luck there but I will not be going back. *side note* I was informed there would be a $70 charge to take my computer apart so see what the problem was and I went ahead and said that was ok. My issue with that was later I took it apart so my brother could look at it and give me a second opinion and after doing that myself I feel that $70 was a very high charge for something that really wasn't very difficult.

They have been around in Custer for several years and when I was here vacationing several years ago…read moreand had a laptop issue they were able to repair it within one day at a variable reasonable cost. I was fully satisfied with the result and their service!!

Great customer service! They fixed my computer very fast! When my daughter broke our laptop screen,…read morethey had it fixed in 3 days.

From the owner: PC Sales, Service and Recyclingread more

Jerry did excellent work on our computer and laptop when we lived in Rapid City two years ago. I…read morehad my Malwarebytes program through Jerry and it was due to expire in two days. I contacted him and during our discussion I lamented that I'd have to get a new computer, as I'd been told that Windows 11 couldn't be installed on my computer as it was too old. Jerry remembered my computer and said that Windows 11 absolutely could be installed on my computer. With us now living in Texas, I wasn't sure remote access would work from South Dakota. It did - it worked perfectly. Jerry always goes the extra mile to ensure everything is operating as it should be. Jerry saved us over $1,000 today since we didn't need a new computer. We are grateful Jerry was able to extend the life of our computer! R. Renee

We were on vacation in a camper with our laptop. Fell down a rabbit hole in a phishing scam, and…read morerevealed way too much personal information. We were freaked out! What to do when so far away from home?? Called one local company and they were too busy to help us, plus we were leaving in a few days. We called Jerry. He had us come right down with the laptop, and totally saved us from ourselves!! He scanned everything, updated our antivirus program, and provided us with excellent service and enormous relief, all at a reasonable price. Highly recommend Jerry. He saved us ! Thanks , Jerry!

I brought my iPhone to Computer Village to have the battery replaced after it dropped into the 70%…read morerange. I paid in advance, as required by their store policy, and left the phone with them overnight. The next day, I received a call from a staff member named Pete, who told me they couldn't complete the battery replacement because one of the screws was stripped. When I picked up the phone and examined it myself, I found the left screw completely stripped with visible fresh tool marks--clear signs it had been recently damaged. I immediately called the store to ask how this had happened. Instead of acknowledging the issue, they insisted the phone was already in that condition when I brought it in. That's simply not true. I purchased this phone brand new and have never had it opened or worked on before this visit. There's no way that kind of damage existed beforehand. The staff at Computer Village refused to take any responsibility for the damage they caused, leaving me with a phone they not only didn't fix, but actually made worse. I've attached a photo--you can judge for yourself. I cannot recommend this place. If you care about your device, look elsewhere

I had a wonderful experience with Brian. He corrected a "glitch" in my Google account that…read moreprevented me from sending out images through the mail option. He was super nice, patient and extremely knowledgeable about EVERYTHING in the Apple "ecosphere". I worked with Brian for 2 hours and it was money well spent! He helped with with several things on my 2014 iMac & new MacBook Air & my iPhone 16e !!! He took the time to explain everything clearly. The rate for one-on-one tech support in Northern California is $115.00 - $150.00 per hour ! Computer Village charges only $75.00 per hour ! I plan on coming back for more "training" and I will definitely be purchasing my new iMac desktop here. Highly recommended !

Mike does a great job and really knows computers! I have always been pleased with his work!!read more

From the owner: Computer and TV repairread more

I don't buy much there, but I do print quite a bit. The online submission of print documents is…read moreterrific (supports all Office Depots). And the Gillette staff have always gotten the jobs done quickly and, when they spot a possible issue, they give me a call to see if want them to tweak the print job. Easy online pay and quick easy pickup. Cheerful print department staff. I'd buy notebook computers there, but they do not carry anything with trackpoints...just the standard touchpads that techno neophytes want.

Horrific customer service and a worse tech department. I purchased a new laptop, the tech…read moredepartment installed the software. It crashed shortly afterward. I stood in front of the counter for an hour before I finally made an employee help me. Do not purchase electronics from this store, the management is an embarrassment to the very many wonderful business owners in Gillette.