Unfortunately, I am a Wells Fargo client with personal and business accounts…read more This branch has an officious notary that snoops through affidavits. She does not understand the scope of responsibilities, as a notary, to an affidavit. Let's say you have an affidavit involving a vehicle in some way. The notary will insist she needs to see the vehicle (because of course, the vehicle is mentioned in the affidavit she snooped through), the title of the vehicle, ensure the color described in the affidavit is not off by a shade; maybe proof of insurance? Do not waste your time and effort using the "free" notary service at this branch.

Wells Fargo is all over the Western United States, and I have been a customer with the bank since…read more2002, a relatively long time. This branch has tremendous customer service in comparison with some of its other branches in other U.S. cities. Many of the transactions I completed while a customer recently at this branch didn't involve much in the way of fund transferring, but they did include some complexity, as I wanted to do numerous transactions separately. The bank tellers were quite patient with my requests. I really appreciate that, especially as I can be a bit overly demanding when it comes to managing my finances.

If you need a financial institution that respects legal obligations and provides accountability,…read moreavoid this credit union. Their refusal to honor valid Power of Attorney (POA) documentation caused serious harm to my father's estate. Unlike major banks with legal departments (e.g., Chase), this credit union lacks the expertise and structure to handle escalations properly. Key Issues: 1. Failure to recognize and act upon valid POA documentation. Obstruction and lack of transparency during estate administration. 2. Denial of reasonable access to account information for fiduciary oversight. 3. Refusal to provide requested documentation promptly and transparently. 4. Failure to prevent unauthorized withdrawals by a co-agent acting in bad faith. 5. Inconsistent and contradictory responses regarding account beneficiaries. 6. Dismissive, misleading, and unprofessional communication practices. 7. Potential fabrication or post-dated creation of beneficiary documentation. The individual involved, Iban Torres (AVP of Operations), did not honor a legal POA, which enabled misappropriation of funds by another POA holder. This negligence was preventable and underscores why a credit union without a legal department is a risk for anyone managing complex financial or estate matters. Bottom Line: If you value compliance, transparency, and the ability to escalate issues effectively, choose a major bank with a legal team. It could save you from financial loss and unnecessary stress.

a member since the 90s, and have see. The quality of service really go bad. I reported a lost debit…read morecard. It's been two weeks and haven't received it. I was forced to open another account elsewhere and start to transfer my money out