Booked a callout a week in advance. I was told that I would receive a phone call before 12 on the…read moreday to arrange a two hour window for the afternoon. No call was received. When I called at 1 to see what was happening no answer. Called again throughout the afternoon still no answer and no one arrived to look at our oven. When I finally got through to someone the next day I was told that they would call the engineer to find out what had happened and then get back to me within 5 minutes. When I called back 30 minutes later, after no call, I was told that the engineer would be calling me as soon as he had finished the job he was working. When I called back an hour later they put the phone down on me and then refused to pick up the phone. So rude and will be taking our custom elsewhere.

Have tried to contact them repeatedly about an oven repair but am always ignored. Timewasters.read more