The Tiger is the best hotel in Columbia. It has the best ratings; It's close to the university;…read moreit's walking distance to downtown restaurants and it has a staff that is committed to ensuring its guests are pleased with the hotel? How can I so confidently claim that the staff is committed to solving problems? During my stay the Hotel's Manager went above and beyond his duty to quickly solve a problem with my reservations You see, I prepaid for five nights at the Tiger in mid July 2024. I had called to confirm my reservation a week before arriving. Unfortunately, my plane from PHX was delayed in DFW, I did not arrive until after midnight in St. Louis. By then, it was too late to rent a car for my drive to Columbia. But the next morning, I rose early and drove to the Tiger. At 9:00AM the Tiger's desk clerk informed me that my prepaid reservation at the Tiger from the previous night was automatically voided by the reservation system. Yikes, I feared that I was out $800+!!!! "But, I'm here I said". "I'm nine hours late, and the hotel has been paid for." I asked to speak to the manager. The very polite desk clerk explained that unfortunately it was Sunday morning and the manager was at church with his family. Sensing that I was somewhat bothered, Tiger's ever-cheerful clerk informed me that there were still 'plenty' of rooms available at the hotel and I could check in (and pay a second time!) for my visit. I chose to pass on the offer, grumpily asked to speak to the manager and walked around the corner for an early brunch. BY THE TIME I FINISHED BREAKFAST, THE HOTEL MANAGER HAD CALLED IN AND MY RESERVATION WAS REINSTATED. There are very few other hotels whose manager would step away from 'family time' to promptly override a corporate system and soothe a grumpy client. The rest of my visit at the Tiger was perfect. Bravo to the Tiger staff! Charles B Hintz

Okay, so the only reason I didn't give 5 was the cost. They had surge pricing for LSU game weekend…read moreand - I kid you not - I paid just under $800 / night. Now don't get me wrong, I agreed to it otherwise I would have been sleeping in my car or driving 30 mins ea way from Jefferson City. But it's kind of like pricing gas at $10 / gal when there's a hurricane. So past that it was all good. My room was massive - almost to the point of "what's the point of having all this space?" Separate living / entertaining room and about a 30 x 20 bedroom and huge bathroom. Jacuzzi tub, separate shower, auto blinds and a few other perks. Location is great as is Glen's Cafe (fabulous wine list) and all the bars inside. Room service was prompt and delicious. Reminds me a bit of McMenamins Bar/Hotels around Portland, OR. I did valet car because $25/day is a steal compared to any other hotel I've stayed and parking around the area is very challenging. I would definitely stay again minus the ridiculous cost.

Absolutely horrible experience. Discrimination against people with special needs, got charged $100…read morefor an emotional support pet and got asked to leave. Also got charged for the night even tho we had to leave. My husband is in town working and this has caused so many problems for us. Rude and hateful staff.

This hotel is a basic, pleasant place to stay. Booked through Wynham website. Spring break so…read moreprices everywhere were very high and it was one of the least expensive. It is a little dated but so is grandma's house, right?! Bed was a king, comfy, soft sheets. Every amenity you might need from iron to a safe, to microwave, coffee pot & fridge were provided. Bathroom was very clean and safe. Huge carb-laden buffet with waffle maker. Concerned that the sausage gravy that was in a crockpot was cold and had to be microwaved on a Styrofoam plate. Cereals, pastries, bananas and apples, bread, bagels, cream cheese, peanut butter, butter. But no meat or eggs. I always go for hard-boiled eggs if available. Coffee dispenser and Lipton. Juices. Milk. My kids would have loved it! The waffles smelled amazing! Staff at the desk are very nice and a guy was working hard in the massive laundry room (door was open and on the way to the front lobby) and several maid's carts parked outside the laundry. I know that many places are struggling for staff these days, and I admire the folks who work hard to provide for others.

Ever hear of a hotel that did not change their sheets? Yeah…read more I was shocked when it happened to me! When we checked in, and we went to our room it was clear that the linens on my queen bed had not been changed. There were wrinkles in the pillowcase fabric where a head would have rested. There was some kind of nastiness on the top sheet! Snot? Or what? That day the movers had come, and then I thoroughly cleaned the entire house for the buyers' walk-through the next day. It was late and I had been steady working 13 hours. I threw the sheet in the bathroom and threw the pillows on the floor. I slept on the in-between cover. I was so exhausted I never said a word because I wanted my husband to get some rest. But guess what? I will never go back!

Feels like home. All of the people working there seemed…read moregenuinely happy. The dinner and breakfast buffets were surprisingly tasty with healthy options like grilled chicken, salad and plenty of breakfast options.

From arrival to departure this was a great stay. Surprisingly I liked the Wingate better than the…read moreholiday Inn. Walking in the lobby smelled really good and was inviting. The reception was pleasant and very helpful. Our room was cleaned to perfection and smelled amazing. I typically wear shower shoes in the shower but it was so sparkling clean I didn't even feel the need. The comfort level of the bed & pillows was OK but I'm just happy they were clean & fresh. Waking up for breakfast there were a ton of options which I appreciate. The potatoes and eggs were seasoned very well. They had every condiment and beverage you could think of. Leaving out we were thanked by the new receptionist and left with the wonderful smell of Hawaiian breeze coming from the lobby. They have a huge inviting pool. Not sure if they have a workout room but I would definitely recommend and would stay again.

This was a decent hotel for the price. It was nice and clean. Felt safe. Parking lot was well lit,…read morestaff were nice. My only complaints are 1) the room was hot & thermostat did not seem to be working as I tried to lower the temp and 2) the AC unit was very loud. And not like a constant white noise kind of loud. Like a stopping and starting sporadically loud noise. I didn't sleep very well. 3) the pillows were lumpy and uncomfortable too

This place is gorgeous. Perfect place for game day it is a great location. The staff there are very…read morenice and Covid friendly and the food is amazing!

I liked it! Making a reservation was super easy through the Hilton main Phone number. I was able to…read morecheck in via my phone and the Hilton App. And, the door key was on my phone with the app. So no need to go to the front desk upon arrival. Note: you can share the key but that other person must have the app and be a Hilton member. The room was very clean and the maid service checked after one night to see if we needed anything since we were staying two nights. The pool is a little small but we were more interested in the hot tub. The exercise room was used quite extensively by several people. We were tired after our long drive so we decided to stay in and eat at the hotel. My burger was good and my SO's pasta was also of good quality. Prices were very reasonable so we had adult beverages also created to perfection. Nice experience nice stay the only drawback was the thin walls that made every knock and shower by other visitors a bother. Other than that we enjoyed our stay and would consider them again if we were in town.

I stay at a lot of Hilton properties - Hamptons, Homewood, Garden Inn, etc. This one is fairly…read morecookie cutter and I thought quite good. It's the Garden Inn with a little snack shop, bar and restaurant inside which is convenient. I started checking in via digital key so can't comment on staff, wait time, etc. But it was a busy football weekend at Mizzou so hotel was completely booked. But it didn't feel that way, and it was easy to navigate, park, get bar service, etc. The room was very clean and fairly standard as well. Bed fairly comfy, large TV and newish bathroom. The only downsides (which are both pet peeves), the faint smell of mildew, and they use a water softener so I always left my shower feeling slimy. The hotel is on the north side of 70 but an easy 5 min drive to downtown or campus. And it's typically much lower cost vs hotels closer to town. Overall I would recommend.

Sad and dingy little hotel with its only redeeming qualities being location and a friendly staff…read more Room has seen better days with blistered desk, marginally comfortable beds, basic, basic amenities. Didn't even bother to clean my room. Nobody there to check out in the morning. On site restaurant is closed. Overall this place and this neighborhood have seen better days.

First time in Columbia so not sure what other hotels are like but this one was pretty dated. Didn't…read morebother taking a shower just by the look of it. Breakfast area looked updated though. We did need maintenance to fix our door handle, they said the battery went dead in it as our cards wouldn't work. Pet friendly, there are a few bushes out back to take your dog. They have poop bags and a bin.

Omg the beds are way too high. I'm short. Under 5 ft. And literally couldn't get in the bed…read more Several elderly women were talking down at breakfast how they felt they were going to fall trying to get in the bed. This is asking for a hip fracture and lawsuit. Why? I just don't get who thought this was a good idea? My elderly mother would have to get a different hotel because of this. I've never seen a hotel room with beds this high. Not to mention the beds are so uncomfortable. Hard as a rock.

5-16-25, we arrived at the hotel between 530-730pm once we were in the room my spouse noticed the…read moretemperature was at 68 degrees, no big deal because we are about to go find something to eat so we will just turn the temp up to 80 and it should be nice in the room once we get back. When we return about an hour later the room is still at 68 degrees. I go to the front desk and mention this to the woman at the desk and she ask ME to do some troubleshooting with the thermostat and give it about 45 minutes to correct itself. I asked the same woman at the front desk could I have an extra blanket or sheet because my wife is really cold. Her response was " we dont have any extra blankets because its graduation week and all our linen is taken for the rooms occupied and we only have sheets for queen beds and we cant give that to you because you have a king bed" My response was she wants it to wrap around herself and I was still denied by the front desk. Well i wait the time and go back to the front desk and speak with Mathew, not only did he get my wife and extra small blanket, but he came to the room to see what the problem was and has soon as he walked in, he noticed how cold the room was. He called maintenance and someone came out and said there was something going on with the unit and he went to investigate, guy came to the room and told me it was fixed but he wanted to check something and would come back to my room to assure me that everything was fine. We he never did and my room was still cold, I talked to the new front desk person and he said he could see the room wasnt heating up and he was sorry Well I guess the room got to 78 degrees around 3am because when I woke up the front desk person said he could see when the heat starting working. Justin the new desk manager knew of the problem and said he was sorry and that he would talk to someone to see if he could throw in 1K points for my trouble. The hotel response has been terrible. I didnt asked for a refund as their text stated, I was OFFERED 1K in points. However I would like to thank Mathew for furnishing my wife the OUT OF STOCK BLANKET. If I knew How to screen share the chat I had with the hotel I would.