This place is an absolute joke. I received a cashiers check from there from a gentleman. So I tried…read moreto cash it the next day and it was declined at two nearby Walmart's. So then I went into this bank (which issued the check) and asked them to cash it for me. They told me they cannot because they don't have enough money there, but offered to open a checking account (which I would have had to pay for) and keep $100 in it to keep it open just for them to deposit it. The reason I had to be given the check in the first place is the gentlemen (who is a customer of this bank) who payed me was told by them they didn't have enough money then either. DO NOT BANK HERE. if on several occasions they can't even come up with a few thousand dollars how could you be comfortable with your money here? I thought cashiers checks were a secure way to get money, but obviously not from here! HEED MY WARNING. bank somewhere reputable.

Don't open your account here! My husband 401k check, his hard working money to save our home from…read morepublic sale tax was held for a "7" day hold when in reality they meant 12. Even after being a customer for 12 years I've NEVER been so upset with woodforest as I am now. We lost our home because of the local branch manager . Corporate should be ashamed of themselves not helping the customers that been there longer than most. Especially since it was for such a dire situation during a pandemic. That proves that banks don't deserve our direct deposits and we should go back to cash only .

I did not have the pleasure of visiting this location before the rebuild. But I think I am ok with…read morethat. With the rebuild they took up the lot that use to house the Dairy Queen and expanded. With them doing so they didn't just expand the lot size they were able to expand the building and services available. The drive thru area basically tripled. It also modernized it. The building it was in was a relic, a basic leftover of an era that tract of land hasn't been part of in a while. I mean, look, Jamesway Road, that should tell you all you need to know. With that, service was stellar. It was also a quick stop.

We are new to the area and had two bank checks drawn on out of state banks from the sale of our…read moreprevious home. We stopped in this FNB branch to open a new account because neither of us had a local bank and we were going to need to wire money to our title company for the purchase of a new home at the end of the following week. The teller initially told us the money wouldn't be available for 30 days per policy because it was a new account, but after we explained our situation she spoke with the bank manager and they made some phone calls on our behalf and ultimately got the hold waived and made the funds available in time for us to wire them to our title company prior to closing. 5 stars for going above and beyond!