First off, I dare you to find a more hard-working and thoughtful agent than Matthew Griffin! As a…read morefirst-time homebuyer, I was already nervous about this process. Then the uncertainty with COVID19 unfolded. If it wasn't for Matthew, I would have stopped my search, waited for who knows how long and ultimately would not have found my perfect first home. Matthew was a steady and knowledgable agent through the uncertainty caused by COVID19. He was so kind and took the time to walk me through each step of buying a home. He always made himself available to answer my many questions and to reassure me when I was nervous. I was working under a very fixed budget and I was very strict about the area of Atlanta that I wanted to live. My budget and this area did not usually align. Sometimes, it felt like we were looking for a needle in a haystack. But, Matthew searched and searched for the perfect, "move-in ready" place. This time last month, I didn't even know this house existed. Thanks to Matthew and his tireless searches, I was able to view this house and put in an offer the day it came on the market. He kept me updated and well informed on all of the procedures that are involved when buying a home. And, this turned into a multiple offer situation. Matthew was able to give me great advice which led to the sellers selecting my offer. His knowledge of the offer process and his negotiating skills are the reason why I was able to buy this house! After my offer was selected, it was a very smooth process. Matthew kept me in the loop on what was going on and what I needed to do. This made for a very, stress-free closing, even amidst COVID19. I cannot recommend Matthew enough as an agent!!

From the owner: Top Middle Georgia Real Estate Team providing expertise and superior service to our…read moreclients--Results that MOVE you! Affiliated with Keller Williams Intown Atlanta

I can't believe no one has written a review on BOA. Perhaps they have been removed? Started out…read moreas the Bank Of Italy. They kind of gloss over the part where it became Nations Bank on Wikipedia, but go figure. I've had CDs with them and they required a larger amount to deposit than other banks. That didn't last long. I had a checking account with them and had issues not on my end relating to it. At one point, you walked into the main branch in Macon, and if it was casaul Friday you saw these bankers who generally wouldn't give you the time of day strutting around in jeans. Quite amusing. When I started checking around on fees, services and politeness, I ditched them and never looked back. You know, if you go in there and it's a problem with the checking account that wasn't your fault, have to wait 30 minutes for an employee high enough to help you who was promoted on hangover Monday, it's time to go. I went a couple of blocks down the road to another bank with my money and investments. The bank I went to was smart. They had a sign posted around Halloween stating ?do not wear masks into bank." Smart, but they failed like a lot of other banks because of the price of executive dress shirts, I guess. That's a good a reason as any.

I use B.O.A. Bill Pay I called them to put a STOP PAYMENT on a Bill Pay check they mailed to…read moreAtlanta after 10 days Payee had never received the check. So I wrote them another check all good then 33 day later the IDIOTS at B.O.A. Honored the check the amount was $6000.00 what FOOKS work there. Besides having to transfer money from savings it takes over an hour to ever get anybody on the phone. I finally ask a Service Rep for a STUPIDVISOR and got a TOTAL ASSHOLE NAME CHRIS IN TEXAS who stated some employee issued the STOP PAYMENT on the wrong check number and there was nothing he could do and he was sorry for the mistake and I would have to call the Payee and request a check for over payment. I have been with B.O.A. for since 2013 but am changing to a BANK that has Local Branches that can answer questions and answer for their mistakes. These large MONOPOLIES are so large and have so many employees each department is in another STATE. When a mistake is made NOBODY EXCEPTS RESPONSIBILITY AND PASSES TO FAULT TO SOMEONE IN ANOTHER STATE. Their CUSTOMER SERVICE SUCKS. GOOD BYE

If I could write a no star review I would. I own a Real Estate Investment Company and own many,…read moremany properties in multiple states. I work with real estate professionals all the time. I executed a management agreement with Jim Smith in December of 2021 on a property in Macon, GA. It needed some work. Jim inspected the property and said he would get the work done and put it on the market. After 4 months of long periods of no communication from Jim, excuses and many back and forth emails and conversations Jim sends me an email today and says, " At this time we have exhausted our options. I am sorry that we were not able to help you with this, however at this time I feel it is necessary for us to resign the management of this property. We wish you the best and regret that we were not able to find a solution for this problem." He strings me out for almost 4 months and then bails. It seems that nothing has changed from Cindee C.'s review from 2017. Engage this firm and specifically Jim Smith at your own risk.

I have a home for rent in Macon Ga. We live in Charleston, S.C…read more On Monday,April 24, 2017 we met with Jim Smith of this company about rental management for our home. We discussed our previous rental difficulties and talked with him for almost 2 hours. He took notes as we talked about the contract. He made us think that he was writing the stipulations for the property. He met us at the property on April 25 and we walked and talked. He promised that we would be notified upon having an application and we would be able to review the information before securing a renter. Also promised was that he would do a great job of protecting our rights and property. On April 26, he came to the property and handed me the owner/management contract He said "if you want to add anything, just write it down". It was added that we were to be called when repairs were needed in order to call our own repair people and if I could not be reached in a timely fashion that they could call a repair person. We had no understanding that my wife was to hand write into "our" contract the stipulations that we had discussed on the two previous days. We talked to him about his personal issues and thought that we had a great rapport. He touted himself as a great Christian man. We left and went back to Charleston where we live. We heard nothing until my wife called on May 9 and asked if they had any activity on the house. A secretary advised that they had alot of "noshows" but there was a contract pending. She asked that Jim Smith call us. We never got a call back. On Friday, we were advised by close by family members that there were alot of people in the yard and going in and out of the house. I called Jim and left a message. Two family members went to the house and were met by a black man in a hoodie (91 degrees outside) and he was carrying a gun. He advised that his brother had rented the house. We then called the Jones County Sheriff who went out and said that the renter had a valid appearing lease. Finally, Jim called. We were very upset and asked about why he had not called us, and asked who they were and what did he put in the lease? He stated that he did not know their names right off but that they had met the guidelines for renting. He stated this..."look! I'm in a bad way. You know that I have been going through a divorce. I messed Up! OK? This one is on me, I will talk to the attorney and see what I can do to fix this." On Monday, we called all day and at 4:30p.m before they closed, the secretary told me that an email was sent from their attorney. The email said that they were TERMINATING our agreement AND said to come get the money and the lease and handle it ourselves. Thirty minutes later, we spoke to Jim. He lied and said that he told us that the stipulations (don't use the fireplace, cut trees, park over the septic tank) wouldn't work and we were supposed to have hand written that in our contract with him. His last words were "sorry you are disappointed, have your attorney call my attorney". On Wednesday May 17, we had to go back to Ga, get the lease where we were made to stand outside of the office and have the lease handed through the hole. We had to make another trip to get the keys. Here is the bottom line: tenant paid $50 for application fee. Client stated on app. that he was in bankruptcy. IT APPEARS THAT NO CREDIT CHECK WAS DONE. WE SPOKE TENANTS PREVIOUS L.LORD. No one from Willingham had called her. She had nothing good to say. Tenant had skipped out owing rent and had been a big problem. We are still verifying his employment but it is obvious that his yearly salary is bogus. JSmith signed the approval of the app. We tried to talk to the staff who of course could say nothing because they just "work there". We had to consult an attorney who called his attorney. We were told that "his attorney basically said that he wanted to wash his hands of it". What kind of professional does that? We are left with a 12mo lease.

Do not use this company for any reason!!! They do not communicate, they do not repairs, they do not…read moreacknowledge proper protocol for move outs. They give you the run around when trying to speak to the correct people - it's never actual 1 person or it is the only person NOT available. Nobody can access any records or accounts for their properties. They allow anyone to move in without checks - our neighborhood became seriously violent and gang overrun. Months later after moving out using proper protocol and channels - they still attempted to scorn my rental history with an eviction. YOU WILL HAVE TO GO TO COURT with this company to get anything resolved!!!! And they will up your rent without making any repairs or ensuring your property is in acceptable living conditions. ZERO STARS!!!!!! Be warned!!!

This company is really sorry as it gets when it comes to keeping their properties up. I live next…read moredoor to one of their properties to where some of my neighbors large tree limbs hang over in my yard. I have called, sent emails and talked to their sorry office staff for over 4 years now to no response. All I ever hear is we will get with the owner through email. Well I guess he don't read any emails. And if anyone needs anything done the guy in the office named Jake is full of crap.