1. 1st Choice Pest Services

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Tallahassee, FL

1st Choice Pest Services

5.0 (1 review)
Closed • 9:00 am - 5:00 pm
Updated 1 month ago

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11 years ago

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Florida Pest Control

Florida Pest Control

(7 reviews)

20+ years servicing our 27 properties with both pest control and termite protection. It was great…read moreuntil they were bought out by what I am guessing is a Private Equity Investment Firm (Rentokil) and now, customer service is "what"? Don't expect much other than to pay a fortune for what seems to be lousy service. Do yourself a favor and find a real honest locally owned company to deal with.

I left a one star review but noticed their website does not include any of the negative reviews. so…read morehere is a glowing one: btw once this was added as a 5 star rating it appeared at the top of their website.. highly trustworthy! *snicker* Oh, what a dazzling masterpiece of efficiency and professionalism! On 7/9, we had the privilege of scheduling a pest inspection--because nothing says top-tier service like giving pests a head start while we wait eagerly for their arrival. Then, on 7/10, a mysterious service person (not even a technician--how exclusive!) graced us with his presence at precisely 10:30am, surely just to make us feel special. Next, in a stroke of genius, he generously offers us a quote--an extra $1900 for vent coverage--like he's practically giving us a Christmas gift. Who wouldn't jump at the chance to overspend? Of course, we graciously accept the 'service' minus this dazzling upsell, even signing up for a monthly contract, because consistency in chaos is what we live for. Then, at 3:55pm, the service gentleman invites himself over to spray, but alas, our busy lives (cooking, tidying, living) prevent us from clearing cabinets--such a shame! We politely postpone until the next day, with the ever-giving serviceman already contacting us at 5:05pm to make sure we're ready. By 7/11, after diligently clearing the cabinets, the technician arrives at a generous 10am but refuses to do his job unless paid. Because who doesn't love paying upfront before any service is rendered? Our son calls from work, and I abandon everything and rush home, only to find the service guy has already left--like a phantom of pest control. Around 1:00pm, I leave a check--it's almost a tradition now. But wait, at 5pm, he re-emerges, taking the check, running it through his ACH machine, and then, just like that, he's gone--no treatment, just a magic trick. Meanwhile, we clarify the sacred contract--yes, the one that says payment is after treatment, because that's the natural order of things. At 6pm, I muster the strength to call customer service, where my newfound friend "May" and her sidekick Kassandra--who's super sorry and promises to manage everything--promise that some local hero named Brian will show up on 7/13 between 2 and 4. Because nothing screams professionalism like scheduling a rescue mission two days later and perfectly timing it with their convenience. Then, on 7/12, Brian, the miracle pest-slayer, texts my son confirming he'll grace us with his presence between 4:30-6:30 pm. We've even left the cabinets intact--what a considerate setup! But on the appointed day, at 6:45pm, the technician is a no-show, and our trust is further validated by his apology and the stunning news that we've been "removed from the schedule entirely"--without warning, of course. I arrive at 5:30pm the same day to find nobody there, and my son at 6pm informs me that Brian's boss decided he's not on that route anymore. So courteous! I call customer service again, desperate to speak with May or Kassandra, but instead get a gentleman whose name I've forgotten--how charming. He casually tells me he "sees the trail of events on the account," as if this mystery is just a fun scavenger hunt. Honestly, it's been an absolute joy experiencing this level of dedicated chaos. Thanks for the memories! DO NOT DO BUSINESS WITH THESE PEOPLE!

McCall Pest & Wildlife

McCall Pest & Wildlife

(1 review)

I have been disappointed. The previous service was untrustworthy, and I was really hoping to be…read morehappy with this one. The first service was done, the guy was very nice and seemed to be very informative. He said he would return in three weeks to follow up with an additional spray. I called one week later, the weeds had not responded except to grow more. He said to give more time, and I did. Monday was three weeks, no death of weeds, only lots of more growth and the yard is embarrassing. I called yesterday, he told me he did not know what his schedule was set for. I reminded him of the three weeks follow up, and the fact that not only did the weeds not respond, they populated. I have had no service, or call. I am disappointed, and frustrated.

From the owner: McCall is a Quality Pro Certified, residential and commercial pest control company here in the…read moreTallahassee, FL area. Being family operated since 1928, McCall has evolved over the years now offering the latest, most eco-friendly pest control solutions in the industry. We take pride in offering a variety of services which include; pest control, lawn care, termite protection, wildlife control, bed bug treatment, mosquito control, disinfecting services, crawl space remediation and insulation installation. McCall partners with Northwest Exterminating as part of the Rollins Family of Brands, allowing us to deliver exceptional service to customers throughout the southeastern United States and around the world.

1st Choice Pest Services - pest_control - Updated October 2026

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