I got car with them, and at the beginning car was doing good, couple days later something fall down from under car, they said it's ok, and i was hearing some noises in transmission when i was pushing break pedals. They said it's ok, just need tight stronger. I don't understand nothing with cars, i got warranty with them for 2 years and paid 2499$ for this warranty, and when was coming they said go to warranty, but i even don't know name of this warranty company. Well, year later just (i bought car in 08.09.2024) and my car stopped and engine died on 09.03.2025, and also in computer when I'm plug in, it's still shows that no problem with car, AC also didn't work . When i called them and told the problem, they treated me so bad, like you already got this car, it's your and your problem . You need figure out what to do with this car. And don't tell me normal what my warranty company name. I will now cancel even my warranty. Also they at the beginning very friendly and helpful, just for sale a car, but when their broken cars customers bringing, they treat this customers very bad . And they telling me that they gave me this car in good condition , it's show now also that it's good and nothing wrong, but car is dead and you can see on the video read more

1st Car - My car when the sold to me and after when this car broke after . - Bakersfield, California

The owner of this dealership has went above and beyond when times were hard he gave me that chance and not a doubt didn't let me down. He did such an amazing thing when no other dealership wouldnt . He worked with me on down payment to buy and I have really bad credit still let walk out with a car read more

From the first time speaking on the phone with Beto to when we were driving away with our new car this was a wonderful experience all around. My husband and I had only planned to test drive a couple used Highlanders that day and had a particular year in mind. After no luck of even finding one to test drive in all the lots on gasoline alley we were heading down oak and, by fate, saw this car lot. I called their number and Beto was so helpful, he knew the makes, model, colors and years of the 2they had available just right off the top of his head. We turned around and went straight there. Mike was very helpful and gave us plenty of time and space to checkout the two vehicles and test drive them. They were not pushy or "sales-y" in any way. I truly felt like we were treated as old friends. Mike explained the whole process in a way it was easy to understand and we left knowing exactly what we'd be paying monthly in payments and yearly in interest and so on. I ask a lot of questions and like to know exactly what I'm getting into with loans of any type and he was very professional, patient and thorough. read more

1st Car - My new ride - Bakersfield, California

First Car and Mike are the best! Easiest car buying process and the friendliest staff, specifically Mike. The process was easy and I found my perfect car! This dealership does not use high pressure tactics, they use honesty and friendliness. I definitely recommend! read more

Customer service is really good !! I got approved for a nice car payments are reasonable Betho and Mine are really nice men I totally recommend anyone looking for a good car to come here read more

We were looking to buy a car and were given the run around by several lots from Los Angeles to Bakersfield! Finally reached out to First Car and Beto & Mike were the best, Approved in a short time they called and had all the paperwork completed prior to the test Drive! It was literally drive & sign, we were off the lot within an hour... If you need a quality used car call Beto, Luis or Mike read more

1st Car - Before Test Drive - Bakersfield, California

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Beto was amazing! Came to pick out a car and he was extremely attentive and made sure my experience there was nothing less than perfect. Highly recommend 1st First Car to anyone looking. Will be sending other people their way as well. Thank you Beto!! read more

Not good at all. Bought a used 2005 used car 8 days ago, drove 13 miles & it stopped in the middle of street, pushed over, towed to my house, then towed to car service with either gas pump or electrical problem. They say I cannot return the car so I may have to file a small claims lawsuit. read more

Mike & Luis were absolutely great throughout the whole car shopping & buying process. They have a number of vehicles priced under 10k & many more priced over 10k, depending on what you are looking for. The vehicles are clean, priced fair & the warranty is a super great add-on. Mike & Luis even worked with us to get the price of the car lower so the warranty can be built in to the affordable price point we were looking for. Great place to start for sure. They even have in-house financing available. read more

1st Car - Looking for a reliable used car that is NOT astronomically overpriced? Well, Mike & Luis at 1st Car (First Car) are the ones to see. - Bakersfield, California

Our family been going thru hell trying to find a new car to buy. Going to car dealership after car dealership , to the point my boyfriend was just fed up and exhausted of looking and getting turned away everywhere. Till I called 1st car and Mike answered the phone and got us approved. We went schedule for a appt. Till tomorrow but I wanted to come in today and look for a car and I ended up looking around to just have one picked out for tomorrow appt. And well ended up walking out of the dealership today with the car. Let me tell you the staff here are amazing. Mike and his co worker "fez" (we nicked named him that off that 70s show) once you meet him you'll know why!!! But let me tell you they didn't waste my time by letting me look at cars that I wouldn't qualify for they showed me all the cars I was approved for let me test drive them and got my family hooked up with reasonable prices and a damn good down payment. Thank you mike and fez my family appreciates it alot. We don't know what we would do without your company. read more

1st Car - Our 2010 Honda crv - Bakersfield, California

Betho and his coworkers was very nice great customer service. They helped me to get into a car that day. Betho went above and beyond to help get me into a car. Really cool guy. I Appreciate everything 1st car have done and I recommend there. read more

Best place to buy a car...Mike and Luis are very helpful!!! They were able to help me within minutes read more

Luis and Beto really took the time to help out my daughter get her Jetta!!! Great selection of cars.

I always buy my cars here. I'll be a customer forever!! Beto and mike helped me out twice I left happy both times. There not rip offs like other places. Best deal in town. read more

Very poor customer service. I bought a car and make monthly payments, but it is still on the lot and they won't let me take my car

The people here were nice and my son was happy to get his first truck here. However, they didn't wash it first, and when he asked them to he was told he'd have to pay to get it washed. I've bought several cars, and they are always spotless. Couldn't believe they couldn't be bothered to wash it! Ruined the experience and needless to say my daughter's first car will be somewhere else. read more

Beto was great help. he made the whole process easy. i appreciate the time. i would recommend coming here.

do not get a used car from here mike does not care about you take your money elsewhere!! there's toooo many car places for you to settle . if i could give zero stars i would. they sell lemons. better off getting a car from the junk yard. read more

I would give no stars if I could. They sold me a POS car that my long term mechanic told me it is a lemon. The day I bought the car I drove 2 blocks and had to turn back around because one of the tires was flat, they sent me down the street to where they do business with a tire shop and they told me it was the spoke and supposedly fixed it. By the time I drove home it was flat again and I called them up and they told me to go to a different tire shop of theirs the next day cause the shop they sent me to said it was last minute and they were going to close soon. I go in the next day and they said the same thing as the first shop who supposedly fixed it and that another tire was bad, they supposedly fixed that as well. Needless to say I continued having problems with the tires and just took it into a different shop I have dealt with in the past. Then about 4 months into having the vehicle the engine light comes on, brakes also needed replacement and their warranty was only for 3 months. We bought and paid for the car in cash in full. The timing is off in the engine as well so as of right now I have at least $1,000 worth of work for the engine alone and tags are due on the car right now. This car was bought for us as a gift from our sick family member who knew we were in need of a vehicle and knew we could not afford to get a car and trusted this place to not sell us a vehicle that we would have to constantly have to fix especially the first year into having it, but that didn't happen and we have had nothing but problems since the day we drove off the lot. Do not trust this place they sell crap vehicles. read more

The gentlemen that work here are absolutely the best! I was very weary, and almost scared buying a used car. I shopped around a lot!!! Even upwards of 200 miles away from Bakersfield. I got the best deal at 1st car. I highly recommend them. Great prices, excellent customer service, and extremely professional. Thanks 1st car!!! read more

Doesn't even deserve 1 star, they sold me a P.O.S. car! And they make you sign a paper that says they won't take a car back, obviously because they don't want their worthless s*** back! Stay AWAY for your own good read more

My son just bought a car there, his first. I have seen a couple of bad reviews but the experience was pleasant. It's an older car so it's not going to be perfect. I would recommend going there. read more

NO STARS! 2 months into driving the car the engine blows, leaving us on the side of the road 4 hours waiting on their "awesome" (that was sarcastic) roadside assistance. Check engine light flashing overheated and brakes squeaking. They didn't give us a carfax which listed numerous problems which we wouldn't have bought the car if we saw that. They just wanted our money. Now we're stuck with a POS car that won't work. Thanks. A lot.... Beware. read more

Best dealer in Bakersfield hands down! They'll do everything they can to make you a happy customer.

Wish I had an option to give it NO stars. My first experience with them was excellent! Ali did everything he could to get my husband and I in a car! But, after having the car for the first 4-months it needed the transmission replaced. Luckily, the car came with a four-year warranty then, my check engine light came... I took it back and they told me I needed a gas cap and they were going to order it.... I called a couple of weeks later to see if it was in and .......... nothing. Now the event that lead me to the review. So, I went into the office because every damn light I have in my car is ON. Check engine light still, the air bags needs to be serviced and stable track. So, the lady in the office (who's job was only to set up appointments) advised me she was going to set me up to be seen. After asking me and telling me what my warranty covered and the deductible.. which I was already aware of after getting the whole transmission replaced. I contacted them the day of my appointment, just to see if I could reschedule.. bc I got off work later then expected. The guy that got on the phone must have thought I was a dumb ass.. instead of focusing on "what he was going to do for me" his butt was too busy telling what what I needed to do? Like, WTF? He told me they were all booked up and I couldn't be seen til Feb. 1st? SIKE! not I! Then he asked me "why i didn't call back or check to see if The gas cap was in? My question is, why the hell you didn't call to tell me it was in??" Oh, yeah... because you never ordered it! I checked back in couple of weeks later and never got a response. Then he started talking about what I should have done. Then he tells me he's not the mechanic, then why in the hell am I talking to you!!? I had forgotten I was holy and saved... I went off. After all the bullshit I had with this car, don't talk down to me! He was so condescending, defensive and rude. By the end of the conversation, my appointment was booked. I will be going in to get the car looked at two days from today and will be adding to this. I had to have a coming to Jesus conversation with the man above after I got off the phone with him. I don't like to leave Yelp reviews because of course, everyone experiences are going to be different but, be very careful and make sure you have the car you get expected by a Machanic read more

After buying my first car I went to go look in the trunk and realize that there was a meth pipe sitting underneath my spare tire along with what looked to be pronography. My stereo was not even connected properly as if somebody tried to take it out I trusted mr. Dowlearn and he took advantage of me I would not recommend this company for anybody as a matter of fact I plan on suing them read more

i bought a car last november, of course it was cold weather well it was in the 90s the other day turned on air conditioner and it didnt have any refrigerant in it. im 76 years old and i cant take the heat. called mike and he told me my warranty was up. there are 3 pieces of steel coming out of back seat which i cut my arm on . and he took every penny i had to.plus charged another 5000 above that for an 2008. before u buy a car there have someone look at it .i had been hit and my car totaled really needed a car he saw me coming. of course he asked me how much cash i had. please be aware. he just wants to make that almighty dollar and dont care about the people he deals with.i am considering suing because if he did it to me he will do it to young and old. beware. oh yeas the car has things on it wrong that can kill u 3 recalls that are dangerous. read more