With most any name of a business, it can speak to its qualities or lack thereof. In this particular…read morecase, I personally found it misleading.
The store is in a small, unassuming brink building on a corner with plenty of parking. Once inside the store is quite ordinary and felt a bit depressing, again going by the name. They had a rack at the front door that had everything for $1.00 and had a decent selection but nothing name brand. As we meandered our way through the store, which did not take any longer than about 15-20 minutes and that was being generous with our time.
The selection of various sizes of women's clothes contained outdated, stretched, shrunken and stained clothing. The majority of sweaters were so very pilled that they were so bad and then they had price tags of $20, $30, $40 and higher. I did see three pairs of Doc Marten shoes that appeared new however, one pair of boots had something spilled all over them and was quite noticeable. It was sad that the owner not the clerk took the time to clean them. There were jeans, exercise clothing and very few formals. There was also a very small men's section available.
Scattered throughout the store were various shoes as well as purses. There were "name brand" purses however, they were all very cheap knockoffs and is actually illegal to sell. You can buy them but do understand that you are paying for what appears to be a knockoff, fake or in other another word, a fraud. If you are going to spend that kind of money on an MK handbag, go to a real retailer that is licensed to sell MK handbags such as Macy's, TJMaxx, etc. As for purchasing Louis Vuitton, you will not find one in a second hand shop that looks brand new for example $90 or so. If you are a true handbag collector and follow fashion, you know what a REAL Louis Vuitton feels like, smells like and that any piece of hardware is heavy and stamped with their name. You are also aware that each designer handbag comes with its own identification number. That can be looked up online to legitimate sites.
Don't be taken advantage of by a fake name brand purse just to look "in style", "bougie" or whatever phrase you want to call it. The only thing that will truly happen is that the owner and clerks will laugh all of the way to the bank.
Now let's talk about customer service. My friend and I went on a Saturday afternoon about 2pm on 03/02/24 and we were the only two in the store. The clerk never once made eye contact with us, spoke to us although we greeted her. When asked if she could get down a few items that were hanging up in the wall, we were ignored. Now, she was just a clerk and not the owner. Regardless, having worked in retail for fun, I'm more than acutely aware that if you speak to your customers first and periodically ask if they need any assistance. If they do ask for help, you should help them as soon as possible. That shows that you are proactive and truly invested in not only your job but you are invested in where you work as well and you WANT to be helpful. The more you go out of your way to assist customers, the more they will come back.
My advice when looking for good quality used clothes, positively skip Selective Seconds in East Moline, Illinois.
